Qualifications

A highly skilled Program/Project manager who has worked in the financial services, insurance, healthcare industries and retail. Successfully leads Business Analysts, Developers and Quality Assurance teams in global projects. Project Management Professional PMP and Program Management Professional PgMP certification expected 2015. Fluent in English, Hindi and Bangla. Capabilities include:

• Program/Project Estimating Planning
• Schedule Deliverable Development
• Project Tracking Status Reporting
• Cross-functional Teams
• Senior Management Liaison
• Business Process Definition
• Business Process Reengineering
• Requirements Definition
• Functional Specifications
• Gap Analysis
• Team Management
• Internal External Relationship Building
• System Development Life Cycle SDLC
• Risk Assessment Mitigation
• Issue Resolution
• Expectation Management
• Hands-on Technical Skills
• Knowledge Transfer
• Lead Test Manager Capability
• Comprehensive Testing Methodologies

Technical Skills

Languages: C, C , Turbo C , VC , Java, Visual Basic, COBOL, XML, HTML, Oracle PL/SQL, Shell Scripting.

Middleware: IBM MQSeries, Connect Direct NDM, FAL, MEP.

Databases: Oracle, SQL Server, DB2, Tearada, PeopleSoft CRM Oracle SOA Suite, Tomcat Oracle, MS Access, SAP FAM, SAP BW, Cognos, Crystal Reports.

Operating Systems: Windows XP/Vista, UNIX.

Testing Methodologies Tools: Black Box, White Box, Unit, Multi-user, Regression, Sanity, Integration, User Acceptance, End-to-End on Different Platforms, Test Director, Quality Center, Silk Radar, T-Plan, Clearquest, Cognizant Reusable Automation Framework, Maestro.

Quality Assurance Tools: QTP, Quality Center, SQL Suite SQA ROBOT , SP, Jira.

Professional Experience

Project Manager

• Working as the Program project manager of the ING Insurance Rebranding activities under which 16 applications are rebranding from ING to Voya. Also Conversing and Rebranding of FAN, UAD, MUW and MAX Actuate projects.
• Manage all aspects of the projects overseeing vendor, internal development efforts, application integration project plans, coordination with teams and project and internal IT teams
• Management of new or existing large or small projects, which are highly strategic and/or have cross organization impact.
• Project Management, Integrated Test Management, and Budget Management, Project estimates, Identify project risks and come up with the risk mitigation plan.
• Adhere and communicate to PMO standards, methodologies and procedures.

• Communicating project activities between third party and internal teams presentations demos implementation.
• Create presentations for steering committee, weekly team status, business owners and ad hoc meetings
• Analyze, evaluate and approve vendor project plans for accuracy and completeness
• Conduct PM quality controls to ensure project team is accurately reporting status, plans, issues and risks.
• Develop and manage the project plans, estimates and scheduling for internal projects related to the program.
• Communicating requirements and status to full team including stakeholders and developers.
• Diagnose project issues and risks and manage mitigation plans.
• Monitor, track and report change control for projects.
• Marketing the project along with the Project Lead.

Confidential

SM Cognizant PM

• The PPACA Patient Protection and Affordable Care Act, also ACA enables the creation of Health Insurance Exchange for Individuals HIX and small businesses SHOP to support the sale and administration of health insurance. In 2014, a legislative mandate requires all US residents to purchase health insurance. Individuals with low incomes may be eligible for government subsidies towards the purchase of health insurance purchased through a state exchange. Qualified Health Plans QHPs such as KP will be able to sell insurance to individuals and small businesses through federal and state exchanges.
• To develop and retain business relationship that smoothens organizational functioning. To demonstrate expertise in periodic reporting and maintaining customer's credibility. To identify process inefficiencies, improvement opportunities and movement to production process tailoring as per business needs.
• Design Review, Participating in high level/low level architecture reviews and solutions decisions.
• Handling Scoping/demand team and delivery team both in onshore / offshore model
• Participation in Senior Management Meetings/Discussions on project issues.
• Provides direction for a product team in all the project phases.
• Actively involved in all phases of lifecycle, helps team in all critical aspects of projects, responsible for quality audit by internal and external teams.
• Handling communication across architects, functional analyst, business and end users till closure of the project.
• Weekly, monthly management reporting. Adhoc reports and analysis to cater the business needs and development of new requirements
• Working with business/customers to define objectives and business case.
• Working with senior management/key stakeholders to finalize and manage the scope, budget, and schedule for the project.
• Create and update project schedules that include resource requirements/staffing needs and assignments. Work with IT Key stakeholders for any staffing related issues/needs. Team handling in ON-OFF model.
• Follow the approved change control process for budget, scope, or schedule.
• Identify the project dependencies and critical path, and manage them during the project life cycle.
• Regularly communicate and prepare project dashboard status reports including risks, and other issues as they arise.
• Coordinate activities within the project framework among Business Analysts, Quality Analysts, Development team, Architects, etc.
• Team Performance management, and development /coaching of team members.
• Responsible for customer Satisfaction, resource utilization, profitability and quality management

Confidential

SM Cognizant PM

• E-Protfolio is a portfolio reporting application. It displays the previous business day's data with the exception of performance date, which is an additional day behind . The objective of this project is to migrate the user account/portfolios from e-portfolio to OLS. The systems involved in this process are CRDB, CMOD, business data service OLS.
• Project Management, Integrated Test Management, Budget Management, Project estimates, Identify project risks and come up with the risk mitigation plan.
• Time management, Resource management.
• Interface regularly with the Sponsor/Stakeholder Management and Steering cross-functional group.
• Delivered granular Transaction and Data Process Flow through Detailed Process Document
• Participation in Senior Management Meetings/Discussions on project issues.