SUMMARY

• Experienced Certified Scrum Master wif a demonstrated history of working in teh information technology and services industry. Well - equipped at serving as coach for teams to enhance teh agile mindset and improving teh scrum processes.
• Experienced in influencing and implementing teh use of agile principals, frameworks, product delivery approaches and organizational transformation strategies.
• Defined ability to deliver efficient technical solutions in agile environments and a talent for building TEMPeffective stakeholder relationships and meticulously analyzing project requirements.
• Wrote project documentation including project charter and specifications, project planning, budget risk mitigation strategy.
• Defined Scope, Schedule, Cost, Issues and Risk Management of teh projects
• Developed project plans while specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources.
• Tracked key project milestones and financials and adjusting project plans and/or resources to meet project objectives.
• Maintained open dialogue between Management, Staff, and other stakeholders to keep them abreast of project status.
• Facilitated meetings to ensure dat project activities were performed.
• Analyzed current Agile processes, prioritized areas of improvement, and worked alongside key stakeholders to implement improvements.
• Wrote, presented, and implemented policies for project initiation, requirements gathering, risk management, scope definition, schedule management, cost management, and project life cycle for IT software development projects.
• Utilized Rally, Clarity, MS Project, Microsoft Visio, Confluence, and MS PowerPoint for project management tracking and delivery.
• Focus on halping product and agile teams adopt new ways of working on realizing business value to deliver high value solutions.

TECHNICAL SKILLS

• Agile Practitioner
• Business Requirements
• Documentation
• Forecasting
• Risk Management
• Scrum Practitioner
• MS Office
• Project Management
• Quality Management
• Requirements Gathering
• Jira & Confluence
• SDLC
• Vendor Management
• Leankit
• Wrike & Inmotion

PROFESSIONAL EXPERIENCE

Agile Scrum Master

Confidential, Aliso Viejo, California

Responsibilities:

• Led multiple high performing Agile teams by assisting teams in setting and meeting commitments, removing roadblocks to their work, leveraging organization resources for continuous team improvements and cultivating an environment for teh team to succeed.
• Improvised, adapted and problem solved to remove and overcome obstacles while maintaining a big picture viewpoint.
• Developed and led a pilot agile training program for product owners, new scrum master, and senior organizational leaders.
• Implemented and facilitated scrum ceremonies including standups, sprint planning, sprint review, sprint retrospective at a established and consistent cadence.
• Provided ongoing coaching on agile project management principals to enable additional self-directed work.
• Supported product owners in managing customer expectations for deliverables, stakeholder communications, and halping to implement an TEMPeffective system of feedback.
• Enabled cross functional efficiency through improvement in backlog grooming by taking UX, product, and business development into account.
• Increased team velocity by identifying areas of improvement and removing roadblocks.
• Synthesized complex information to TEMPeffectively communicate wif executive leadership.
• Leveraged multiple product tools including Canva, Miro, Lucidspark, Leankit, Jira, Wrike and Inmotion.

Agile Scrum Master

Confidential, Farmington, Michigan

Responsibilities:

• Fulfilled teh role of Scrum Master by leading multiple teams through teh Agile and Scrum process in teh delivery of mission critical, customer facing, enterprise software development projects.
• Led agile planning activities for multiple software teams distributed across three time zones.Gathered information required to estimate project cost, resources, time, and deliverables.
• Negotiated conflicts and resolved issues dat arise.
• Acted as a mediator between stakeholders and team members.
• Outlined teh scope, schedule, and budget of teh project.
• Supported and educated teh product owner, especially wif respect to grooming and maintaining teh product backlog.
• Helped in facilitating discussion, decision making, and conflict resolution.
• Evaluated and assessed teh teams’ performance relative to Agile principals, best practices and agile health assessment.
• Facilitated and assisted teh team in practices to break work down into smaller sizes to deliver in a single sprint.
• Coached teams through Agile routines and ceremonies including sprint planning, scrum, backlog refinement, sprint demo, retrospective - transitioning responsibility to teh team over time.
• Assisted wif internal and external communication, improving transparency, and radiating information.
• Worked on Training documents for Product owners and User story writing.
• Analyzed current Agile processes, prioritized areas of improvement, and worked alongside key stakeholders to implement teh improvements.
• Practiced story mapping, user story writing and maintaining product backlog.
• Established best practices to ensure dat teh program delivers value.
• Conducted ongoing evaluations to ensure TEMPeffectiveness of Agile programs and recommended complex and highly comprehensive training modifications.
• Acted as a subject matter expert to instill a culture of measurement wif respect to both teh impact of change to teh business and teh TEMPeffectiveness of teh system of delivery.
• Oversaw client, customer, and vendor relations to ensure dat service expectations are met or exceeded.
• Assessed teh Agile maturity of teh teams, experienced wif JIRA tool configuration, and maintaining teh product backlog.

Project Manager / Scrum Master

Confidential , California

Responsibilities:

• Facilitated Scrum ceremonies including Sprint Planning, Daily Stand-Up, Sprint Retrospectives, Sprint Review meeting.
• Conducted regular meetings to prioritize and determine next steps for action items.
• Led grooming sessions to come up wif teh estimation of user stories.
• Worked wif teh product owner to groom teh product backlog and work wif stakeholders to identify priority and features for all upcoming release
• Consulting wif product owner and higher management regarding teh issues raised by teh team and ways to resolve.
• Communicated release progress to senior management through Burndown Charts, while highlighting dependencies and any organizational impediments encountered and mitigated.
• Facilitated Team and Cross-team Retrospectives to build rapport and common understanding among teams.
• Coached and empowered teams to be high performing through self-organization and cross-functionality.
• Assisted Product Owners to groom and manage features, develop user stories, and improve teh overall quality of teh Product Backlog for further planning.
• Ensured INVEST criteria is met for all teh user stories in backlog.
• Enabled improvement in sprint commitments and capacity planning by identifying and tracking hidden tasks and dependencies which can derail progress.
• Maintained transparency through timely communication wif all teh stakeholders.
• Evaluated projects for issues, alleviating problems, and distractions to meeting team goals.
• Monitored and reported on key Agile performance metrics to leadership team.
• Assisted in writing project documentation including Project Charter and specifications, project planning, budget, and risk mitigation strategy.

IT Consultant

Confidential

Responsibilities:

• Gathered software requirements for company’s transition to new HR software.
• Evaluated business need and involved key stakeholders to ensure a smooth transition process.
• Researched best practices to establish an efficient solution.
• Documented teh current use, observed end users, and modeled processes to consult TEMPeffectively.