SUMMARY

• Over 8+ years of experience in delivering Technology based Project/Programs, work withC - level stakeholders onStrategic fiscal year planning, ApplicationPortfolio, Infrastructure, Governance, IT Investment and resource budgeting and forecasting
• Headed a successful Implementation of Infrastructure and deployment of different applications for federal users and third-party users.
• Successfully delivered the migration of applications into cloud from an on-prem servers also made the system in automation way to reduce the less downtime and effective.
• Realized significant cost savings for clients byusing a third-party application which allow faster billing and integration with less errors.
• Successful in generating newer revenue streams all the dashboards on tableau online which allow customer centric strategies and using Business Intelligence tools
• Demonstrable performance in meeting aggressive deadlines & financial commitments while taking calculated risks with unproven technology & maturing organization.
• Successfully implemented the multi- million-dollar large scale programs across the globe.
• Well experienced in Implementation, Integration, Operation &Maintenance, Planning & troubleshooting of Cloud Migration infrastructure and Supply chain projects.
• Extensive working knowledge on Product and Engineering implementation with high defined vision and roadmaps.
• Developed and implemented data management frameworks and solutions of data centre migration programs.
• Experience in making recommendation to the client to choose the right life cycle and appropriate automation tools as per their organizational infrastructure and standards.
• Hand on SAP FICA/ RMCA & SAP CRM (ECC) functional configuration experience
• Successfully managed a high performing DevOps team to support Finance controller office
• Hand on experience in IT Modernization, shortening systems development life cycle and providing continuous delivery with high quality software using DevOps Clinical trial practices
• Customer Engagements. Implementation of the product and troubleshooting issues in customer’s environments. Guiding the customers from the technical standpoint
• Expertise in CI/CD, implementation, integration, development, deployment, and operations architectural flow which includes Git, Maven, Jenkin, Selenium, Puppet, Docker container & Nagios as part of CI/CD life cycle.
• Expertized in DevOps practice in Data Centre migration to Cloud, Deploying activities, mitigation plan for the unexpected risks.
• Digital Transformation specialist and ability to articulate leveraging Technology to Business leadership
• Extensive experience in managing customer expectations, building collaborative relationships with customers, executive sponsors, product owners, project team members (business analysts, developers, database team, testing team, and operations & maintenance team), cross-functional team leaders, subject matter experts, partners and contractors to accomplish project/program and organizational goals.
• Facilitated end-to-end system integration testing (SIT), user acceptance testing (UAT), automated testing scripting, test scenarios, defect tracking, and UI and UX testing
• Strong written and verbal communication skills.

TECHNICAL SKILLS

• Project Mgmt /Agile SAFe®
• Product Management
• Business Process Management
• Business Intelligence
• IVR/ Content Center
• Legal Operation
• Cloud (PAAS /SAAS)
• Dev /Ops Modernization
• Merger & Acquisitions
• AL/ ML
• CLOC member
• Azure Certified
• PMP Certified
• Change Management

PROFESSIONAL EXPERIENCE

Confidential

Technical Project Manager

Responsibilities:

• Handling a big team consist of SRE, Devop and Automation experts.
• Implementing and developing solutions enabling Development and Operations teams to build, deploy, monitor and test applications and environmentsInstalling, configuring and maintaining Continuous Integration, Automation and Configuration.
• Expertise in consulting and Engineering teams (multiple stake holders) in DevOps to make the involve effectively.
• Experienced in DevOps E2E Digital supply chain solution and conducted training sessions to the team on DevOps life cycle process.
• Involving business meetings to get understand the new scope to implement the feasible automation frameworks.
• Actively participating in all phases of SDLC and PLM to know the progress at each phase of the cycles.
• Implementing DFSS methodologies for CR’s & Enhancement projects.
• Providing required training sessions to the team on Agile/Scrum principles and techniques.
• Facilitating all scrum ceremonies like grooming, sprint planning, retrospectives, daily stand-ups, etc.
• Ratifying change and continuous improvement increasing the productivity of Scrum teams with quality of deliverables.
• Empowered teams to self-organize and grow cross-functionality
• Protecting team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of major initiatives.
• Met goal of addressing and resolving issues within a day.
• Participated in reviews and provide required capacity in new clouds for the program.
• Dealing with clients to understand their migration workloads and current footprint.
• Provided the required Migration experience for clients.
• Planned for migration schedule from multiple platforms to one consolidated platform using AWS cloud platform.
• Coordinated required support and process from internal team for migrations.
• Complete required end user client documentation and communication
• Document and update internal processes for migration process
• Manage the lifecycle of code development, from ideation to sprints to deployment
• Coordinate and manage code releases and shared APIs with other IT groups
• Communicate with other management, engineers, product managers and support specialists on product issues
• Track and communicate team velocity and sprint/release progress
• Involving in Release process delivery activities to approve the code drops in Test environment and production.
• Partner with stakeholders to identify and implement DevOps elements into the organization and establish best practices.
• Validate and coordinating the Test Environment/Lab set ups and configuration pre-requisites in Engineering and research area.
• Involved in EDM/TDM process to define and identify the right set of test data for the further use in the execution.
• Responsible for DevOps COE with preferred automation tools like Rational Robot- Python, UIPath& Tosca tools.
• Ability to streamline development and QA processes through DevOps.
• Maintain all environments and assure consistency and security throughout.
• Experience in the Linux/Unix O/S to monitor the
• Establishing the standards for SCM, Build, Repository Management, CI/CD, Configuration & Provisioning, Deployment and Environment Management process and tool standards.
• Given presentations to the Business Users on the test strategy (how to test) on the new architecture.
• Conducted workshops on Testing methods and functionalities with UAT & Business team.
• Prepared and shared test execution process documents and results.
• Worked closely with the development team during Designing, Development Phase & participated in Unit Testing.

Confidential

Project Manager/Scrum Master

Responsibilities:

• Served as productowner, agile for Technology Division overseeing the transition to agile methodologies within those teams and guiding the teams through major transitional efforts undertaken.
• Tasked with building out the network infrastructure in Azure and supporting multiple product development teams’ transition to AWS.
• Supported the PaaS team as the project manager and scrum master as the organization adopted the DevOps culture and the corresponding transition from internally hosted systems to the Azure cloud.
• Lead, managed, and supported all agile ceremonies in support of the PaaS team including, stakeholder meetings, intake processes, backlog grooming, sprint planning, retrospectives and daily SCRUM meetings.
• As JIRA Administrator, generated projects, workflows, and agile boards required to manage the PaaS team efforts.
• Using JIRA and Confluence, developed reporting mechanism to track and report the performance of both the team and individual members for each sprint which provided valuable insights allowing for course correction.
• Coordinated with PaaS team leads and with stakeholders to identify new products dat were deployed directly to Azure.
• Coordinated/managed the migration of the UX for the USA Today network from the Gannett Data Center to the Azure Cloud. dis entailed the UX migration of approximately 126 instances of the properties of the USA Today Network and allowed for the “right - sizing” of servers to optimize cost savings.
• Managed and tracked the migration of other applications of the Digital Supply Chain Platform and internal legacy applications from the data center to the Azurecloud.
• Facilitating Infrastructure, Development team meetings for requirements, Blockers and key metrics discussions
• Ensure risks are identified, addressed, recorded and communicated to the Key stakeholders.
• Backlog tracking & Status Reporting to Key Stakeholders using Azure DevOps
• Liaise between Infrastructure & Software Development Teams ensuring transparent communication and documentation
• Provide periodic project status and ensure key milestones and deliverables are met.
• Supported the Director of Data Solutions with the daily management of the newly formed Data Platform team.
• As JIRA Administrator, generated projects, workflows, and agile boards required to manage the Data Solutions team efforts.
• Implemented agile project management methodology and served as project manager, agile coach and SCRUM master
• Planned, led and managed agile ceremonies including sprint planning, stakeholder management, project intake and prioritization management, daily SCRUM meetings, retrospectives, backlog grooming, performance tracking.

Confidential

Project Owner

Responsibilities:

• Used BI tools to generate business insights, data visualization using SQL queries, drilling down data, discovering data, and filtering of data eCommerce re-platform requirements gathering and system integration and testing efforts of APIs and Magento extensions in the logistics, retail, hospitality, health, travel, finance, insurance, media, manufacturing and chemical domains.
• Performed system integrations, automation testing and ERP implementations using XML, XPath and JSON between ERP systems, eCommerce platforms and SOAP and Restful APIs.
• Generated database design to the highest level of scalability and performance.
• Applied technical skills SQL in data collection, data analysis and reporting to procure data from database structures to report and provide solutions to client requests.
• Builds and mentors software delivery teams in Waterfall and Agile projects.
• Completes eCommerce project specifications for Magento merchants of all sizes and requirement validation against Magento Solution Providers.
• Provides strategic guidelines and feedback for content specialists and oversees and/manage the work of others.
• Responsible for promoting and supporting the Scrum process and halping everyone understand Scrum theory, practices, rules, and values.
• Gatheird business and functional requirements and tested the system integration for B2B and B2C stores of all sizes and with respect of third parties’ APIs and module extensions, payment gateways, hosting, Cloud, enterprise ERP and CMS systems, databases, PWAs, Omnichannel solutions (B2B, B2C, POS and Social sales channels) and headless eCommerce system integrations in the logistics, retail, hospitality, health, travel, finance, insurance, media and chemical domains.
• Grooming the product backlog and collaborating with key stakeholders to elicit and define features, user stories and acceptance criteria
• Managed QA teams in Agile teams to write and review test cases against user stories’ acceptance criteria
• Develop work estimates for content management implementations during the sales cycle
• Worked in adherence to the policies and regulations of the enterprise, governing bodies and business partners.
• Groomed the Product backlog based on business feedback
• Prioritization of features and making changes with contribution from business and other Agile team members.
• Managed data migration projects from Visual FoxPro and MS Access databases into MS SQL Server using .NET data technologies.
• Knowledge of content management-related technologies such as digital asset management, document management, enterprise search, social & collaboration.
• Gatheird requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, wireframes, mockups, test scenarios, business analysis, task, and workflow analysis.
• Performed Agile Stakeholders Context Analyses
• Helping those outside the Scrum Team understand which of their interactions with the Scrum Team are halpful and which aren’t.
• Coaching the Development Team in self-organization and cross-functionality
• Helping the Development Team to create high-value products
• Removing impediments to the Development Team’s progress
• Facilitating Scrum events as requested or needed
• Attended Scrum of Scrum forums to discuss progress, impediments and dependencies
• Evaluated information gatheird from multiple sources, decomposed high-level information into details, and distinguished user requests from the underlying true needs.
• Worked with the QA teams in Agile Scrum teams to test thoroughly all prior increments ensuring dat all releases work together.
• Proactively communicate and collaborate with technical team and business owners to analyze information needs and functional requirements to deliver an effective solution.
• Developed and documented enterprise-wide requirements and translated them into technical specifications.
• Helped the Product Owner to maximize the value of the product resulting from work of the Development Team.
• Identified important requirements dat have not been actively represented by stakeholders
• Developed user documentation and conduct training as required.
• Successfully engaged in multiple initiatives simultaneously.
• Drove and challenged business units on their assumptions of how they will successfully execute their plans.
• Used strong analytical skills for understanding how to interpret customer business needs and translate them into operational requirements.

Confidential -Sacramento, California

Healthcare Business Analyst

Responsibilities:

• Involved in Complete Implementation of 3M 360 Encompass and integration with Epic modules use for Medical billing and managing the Hospital activities.
• Involved in gathering business requirements, design and development for the BPA, EPSDT, EDMS, EDI, Claims, Financials, Recipient, Prior Authorization and Managed Care modules.
• Ensured all artifacts compiled with HIPAA 5010 policies and guidelines.
• Worked on EDI transactions like 270,271,834,837 and 835.
• Gathering requirements and preparing functional documents for Facets 4.71.
• Worked with the business/functional unit to assist in the development, documentation, and analysis of functional and technical requirements within FACETS.
• Did gap analysis for HIPAA4010 837P and 835 transactions and HIPAA 5010 837P and 835 transactions.
• Responsible for gap analysis in changing old MMIS and Involved in testing new MMIS. Also, accountable for Medicaid Claims Resolution/Reimbursement for peach state health plan using MMIS.
• Assisting the project manager in creating the business case and project plan.
• Served as a liaison between the internal and external business community (Claims, Billing, Membership, Capitation, Customer service, membership management, provider management, advanced Healthcare management, provider agreement management) and the project team.
• Involved in impact analysis of HIPAA 5010 835 and 837P transaction sets on different systems as well as for ICD 9 to ICD 10.
• Involved in forward mapping from ICD 9 to ICD10 and backward mapping from ICD10 to ICD9 using GEMs and incorporated dat into a Translator Tool.
• Involved in Facets Output generation, Interface development and Facets Migration Projects.
• Translated high level business / data requirements into Process, Workflow, and Data Flow Diagrams using MS Visio towards facilitating clear understanding of the business process
• Responsible for documenting and delivering user Requirement Review Document (RRD), Business Requirement Document (BRD) documents, process flow diagrams
• Responsible for reviewing the High-Level Design Document (HLD) and Low Level Technical Design (LLD) for Benefit Plan Administration, Financials, Claims Managed Care, EDI, EDMS, Recipient, EPSDT subsystems
• Documented the meeting minutes about issues discussed and solutions resolved.
• Identifying and mitigating the risks, applying creativity innovation to solve complex problems; building relationships and working collaboratively; developing and communicating a vision for system; providing the thought leadership; mentoring; effective verbal/written communication; preparing and delivering effective presentation
• Created, updated and reviewed business and functional requirements. Worked closely and collaboratively with client and member of delivery to facilitate analysis and trouble shooting and closure and resolution.
• Involved in analyzing and modifying the professional, inpatient, pharmacy and dental FFS and Encounter claims processing and adjustment claim processing for ICD10 diagnosis and procedure codes.
• Involved in analyzing and processing ICD10 codes for EDI files Inpatient, Professional, pharmacy and Dental claims through 5010 X12 formats.
• Worked and supported on EDI Translators to analyze EDI files submission for Professional, Inpatient, Outpatient, pharmacy claims and dental claims Errors with ICD10 codes.
• Involved in remediating financial fund code assignments and DRGs (Diagnosis Related Group) for inpatient, professional claims, and RA(Remittance Advice) reports, pay reject reports, adjustments reports for ICD10 diagnosis and procedure codes.
• Involved in modifying the implementation of CMS416-EPSDT Annual Participation file, Health Check reports EPSDT system for ICD10 diagnosis and procedure codes.
• Involved in analyzing and processing of the benefit plan administration business rules to enforce the state policies for ICD10 diagnosis and procedure codes
• Involved in analyzing and processing of table driven benefit plan structure, recipient plan, and provider contract and reimbursement agreement business rules to process ICD10 claims to pay, deny or suspend.
• Involved in analyzing and processing of claims with prior authorization for ICD10 diagnosis and procedure codes.
• Worked on Medicaid and CHIP program requirements, including complete end to end life cycle data flow of eligibility, enrollment, claims, encounters, payment and post-payment
• Involved in analyzing and processing of managed care recipients and managed care participants (MCPs) associated with HH (Health Homes), SI (Supplemental Income) and CSP (Coordinated Service Program) plans processing.
• Involved in analyzing and modifying current system for managed care benefit enrollment process834. Involved in managed care recipients for capitation changes and delivery payments changes 820for International classification of disease ICD10 diagnosis and procedure codes
• Involved in reviewing, writing scenarios, reviewing scripts, halping data preparation, halping executing the scripts and supported the component testing, system test, model office test (MOD) and user acceptance testing (UAT)

Confidential

Marketing Data Analyst

Responsibilities:

• Design and deploy dashboards (Power BI) and mobile app dat halps business leads manage growing marketing activities.
• Work with IT SME, Project Master, and product owners to build a mature backlog and translate dat backlog concisely to the development team
• Execute the marketing clean-up project internally and serve as the liaison with external data vendors
• Setup data ETL and data pipelines dat update autonomously to be consumed by analysts across the global business marketing organizations.
• Design and implement reporting dashboards dat track key metrics and performance trends and provide actionable insights to marketing leadership.
• Used Excel to create and gather reports with heavy data to present to higher management (Pivottables, V-lookups, create reports using Access, and formulas to manipulate data).
• Work with the marketing manager to develop advanced analytics techniques using different reporting tools and testing processes (A/B and multi-variant testing)
• Coordinating with marketing and sales team in recommending the new products launched. Sales support through literatures, presentations and launch documents
• Create, manage and distribute data and insights via regular and ad-hoc reporting utilizing analytics tools (in house or proprietary) and reporting/analysis platforms (MicroStrategy, SQL, Excel)
• Conducted PPM - Pre-production and progress review meetings (Weekly) with the Production and Q.A. department.
• Hands on experience in BOM, Manufacturing, MRP (planning), Demand management, Inventory management experience in designing systems.
• Compiled data and generated reports needed to conduct product planning during plant closure, ensuring accuracy and appropriate inventory management.
• Participated on process improvement team to audit AS400 transactions, providing recommendations dat expedited issue resolution and reduced cost.
• Taking Part in development and improvement of IT systems as it relates to Costing data and tools (with support of IT team) also involve in Providing clients technical expertise and support on sales and energy efficiency program development.
• Generating business intelligence reports using pivot tables and pivot charts from cleaned data.
• Utilized data analysis and visualization tools PowerBI to deliver actionable insights for business development, created customizable programs for 5 major clients to increase retention
• Provide clients technical expertise and support on sales and energy efficiency program development
• Using SQL for organizing and abstracting data from MS access data bases and created reports.
• Generating business intelligence reports using pivot tables and pivot charts from cleaned data.
• Coordinated deliverables and shipping logistics by incorporating and controlling business processes and guidelines.
• Worked closely with IT, Sales and Marketing teams to automate and optimize key workflows to identify costs, results, and opportunities; streamlined business resources by standardizing business processes and improving internal system integration.

Confidential

Business System Analyst

Responsibilities:

• Worked with End-Users and Internal Stakeholders including project team, software-testing groups to gatheird Business Requirement Document (BRD) and created Functional Requirements Document.
• Defined the Scope, analyzed data/workflows, performed Cost/Benefit Analysis, and documented system requirements from problem Statement to well-documented detailed low-level system use cases and System Requirements.
• They will be required to understand both the technical and business sides of the mobile app product and build knowledge so dat they can represent from a subject matter expert as well.
• Contribute software engineering expertise in the development of products through the software
• Lifecycle, from requirements definition through successful deployment.
• Understand business requirements and design banking processes according to client’s needs.
• Contributed in R&D team for Business Intelligence application and data warehouse development.
• Currently Working on Data Warehouse and BI development.
• Working with Microsoft Power BI tool.
• Expertise in configuring Qlikview Server, Qlikview Publisher and Qlikview Desktop and upgrading to the existing versions.
• Primarily involved in Data Migration using SQL, SQL Azure, Azure storage, and Azure Data Factory, SSIS, PowerShell
• Designed and Implemented Complex SQL queries for reporting / data validation etc.
• Configured Reports and associated them to Dashboard in Service Max of SFDC. Transform them from Service Center which company used to generate their report.
• Assisted in validating and verifying defects to halp set aside the superficial problems and keep the project on schedule by performing Smoke testing and User Acceptance Testing (UAT).
• Handling queries of development and testing teams through scheduled discussion meetings.
• Coordinated work plan with project manager and client for Deployment timelines and managed Production migration process, developer fixes etc.
• Scheduled and Tracked progress for team members of project through completion, coordinating with onshore resources.
• Gathering Requirement and user stories for Debt management application for client like SBP, Meezan Bank to accessed via an online portal and you are able to integrate the reports into your own software system.
• Worked on the applications for IVA and debt industry working with multiple clients and keeping on top of communications and multiple payment plans.
• Prepared Monthly Status Reports for enhancement requests, Change Requests (CR's) to the project team dat for efficient Tracking and Monitoring of Open issues of the project.
• Performed Postproduction Validation (PPV) and arranged User Acceptance Testing (UAT) and Signoff from customer.