SUMMARY

• Over 8+ years of experience in delivering Technology based Project/Programs, work wifC - level stakeholders onStrategic fiscal year planning, ApplicationPortfolio, Infrastructure, Governance, IT Investment and resource budgeting and forecasting
• Headed a successful Implementation of Infrastructure and deployment of different applications for federal users and third-party users.
• Successfully delivered teh migration of applications into cloud from an on-prem servers also made teh system in automation way to reduce teh less downtime and effective.
• Realized significant cost savings for clients byusing a third-party application which allow faster billing and integration wif less errors.
• Successful in generating newer revenue streams all teh dashboards on tableau online which allow customer centric strategies and using Business Intelligence tools
• Demonstrable performance in meeting aggressive deadlines & financial commitments while taking calculated risks wif unproven technology & maturing organization.
• Successfully implemented teh multi- million-dollar large scale programs across teh globe.
• Well experienced in Implementation, Integration, Operation &Maintenance, Planning & troubleshooting of Cloud Migration infrastructure and Supply chain projects.
• Extensive working noledge on Product and Engineering implementation wif high defined vision and roadmaps.
• Developed and implemented data management frameworks and solutions of data centre migration programs.
• Experience in making recommendation to teh client to choose teh right life cycle and appropriate automation tools as per their organizational infrastructure and standards.
• Hand on SAP FICA/ RMCA & SAP CRM (ECC) functional configuration experience
• Successfully managed a high performing DevOps team to support Finance controller office
• Hand on experience in IT Modernization, shortening systems development life cycle and providing continuous delivery wif high quality software using DevOps Clinical trial practices
• Customer Engagements. Implementation of teh product and troubleshooting issues in customer’s environments. Guiding teh customers from teh technical standpoint
• Expertise in CI/CD, implementation, integration, development, deployment, and operations architectural flow which includes Git, Maven, Jenkin, Selenium, Puppet, Docker container & Nagios as part of CI/CD life cycle.
• Expertized in DevOps practice in Data Centre migration to Cloud, Deploying activities, mitigation plan for teh unexpected risks.
• Digital Transformation specialist and ability to articulate leveraging Technology to Business leadership
• Extensive experience in managing customer expectations, building collaborative relationships wif customers, executive sponsors, product owners, project team members (business analysts, developers, database team, testing team, and operations & maintenance team), cross-functional team leaders, subject matter experts, partners and contractors to accomplish project/program and organizational goals.
• Facilitated end-to-end system integration testing (SIT), user acceptance testing (UAT), automated testing scripting, test scenarios, defect tracking, and UI and UX testing
• Strong written and verbal communication skills.

TECHNICAL SKILLS

• Project Mgmt /Agile SAFe®
• Product Management
• Business Process Management
• Business Intelligence
• IVR/ Content Center
• Legal Operation
• Cloud (PAAS /SAAS)
• Dev /Ops Modernization
• Merger & Acquisitions
• AL/ ML
• CLOC member
• Azure Certified
• PMP Certified
• Change Management

PROFESSIONAL EXPERIENCE

Confidential

Technical Project Manager

Responsibilities:

• Handling a big team consist of SRE, Devop and Automation experts.
• Implementing and developing solutions enabling Development and Operations teams to build, deploy, monitor and test applications and environmentsInstalling, configuring and maintaining Continuous Integration, Automation and Configuration.
• Expertise in consulting and Engineering teams (multiple stake holders) in DevOps to make teh involve effectively.
• Experienced in DevOps E2E Digital supply chain solution and conducted training sessions to teh team on DevOps life cycle process.
• Involving business meetings to get understand teh new scope to implement teh feasible automation frameworks.
• Actively participating in all phases of SDLC and PLM to no teh progress at each phase of teh cycles.
• Implementing DFSS methodologies for CR’s & Enhancement projects.
• Providing required training sessions to teh team on Agile/Scrum principles and techniques.
• Facilitating all scrum ceremonies like grooming, sprint planning, retrospectives, daily stand-ups, etc.
• Ratifying change and continuous improvement increasing teh productivity of Scrum teams wif quality of deliverables.
• Empowered teams to self-organize and grow cross-functionality
• Protecting team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by teh on-time delivery of major initiatives.
• Met goal of addressing and resolving issues wifin a day.
• Participated in reviews and provide required capacity in new clouds for teh program.
• Dealing wif clients to understand their migration workloads and current footprint.
• Provided teh required Migration experience for clients.
• Planned for migration schedule from multiple platforms to one consolidated platform using AWS cloud platform.
• Coordinated required support and process from internal team for migrations.
• Complete required end user client documentation and communication
• Document and update internal processes for migration process
• Manage teh lifecycle of code development, from ideation to sprints to deployment
• Coordinate and manage code releases and shared APIs wif other IT groups
• Communicate wif other management, engineers, product managers and support specialists on product issues
• Track and communicate team velocity and sprint/release progress
• Involving in Release process delivery activities to approve teh code drops in Test environment and production.
• Partner wif stakeholders to identify and implement DevOps elements into teh organization and establish best practices.
• Validate and coordinating teh Test Environment/Lab set ups and configuration pre-requisites in Engineering and research area.
• Involved in EDM/TDM process to define and identify teh right set of test data for teh further use in teh execution.
• Responsible for DevOps COE wif preferred automation tools like Rational Robot- Python, UIPath& Tosca tools.
• Ability to streamline development and QA processes through DevOps.
• Maintain all environments and assure consistency and security throughout.
• Experience in teh Linux/Unix O/S to monitor teh
• Establishing teh standards for SCM, Build, Repository Management, CI/CD, Configuration & Provisioning, Deployment and Environment Management process and tool standards.
• Given presentations to teh Business Users on teh test strategy (how to test) on teh new architecture.
• Conducted workshops on Testing methods and functionalities wif UAT & Business team.
• Prepared and shared test execution process documents and results.
• Worked closely wif teh development team during Designing, Development Phase & participated in Unit Testing.

Confidential

Project Manager/Scrum Master

Responsibilities:

• Served as productowner, agile for Technology Division overseeing teh transition to agile methodologies wifin those teams and guiding teh teams through major transitional efforts undertaken.
• Tasked wif building out teh network infrastructure in Azure and supporting multiple product development teams’ transition to AWS.
• Supported teh PaaS team as teh project manager and scrum master as teh organization adopted teh DevOps culture and teh corresponding transition from internally hosted systems to teh Azure cloud.
• Lead, managed, and supported all agile ceremonies in support of teh PaaS team including, stakeholder meetings, intake processes, backlog grooming, sprint planning, retrospectives and daily SCRUM meetings.
• As JIRA Administrator, generated projects, workflows, and agile boards required to manage teh PaaS team efforts.
• Using JIRA and Confluence, developed reporting mechanism to track and report teh performance of both teh team and individual members for each sprint which provided valuable insights allowing for course correction.
• Coordinated wif PaaS team leads and wif stakeholders to identify new products that were deployed directly to Azure.
• Coordinated/managed teh migration of teh UX for teh USA Today network from teh Gannett Data Center to teh Azure Cloud. dis entailed teh UX migration of approximately 126 instances of teh properties of teh USA Today Network and allowed for teh “right - sizing” of servers to optimize cost savings.
• Managed and tracked teh migration of other applications of teh Digital Supply Chain Platform and internal legacy applications from teh data center to teh Azurecloud.
• Facilitating Infrastructure, Development team meetings for requirements, Blockers and key metrics discussions
• Ensure risks are identified, addressed, recorded and communicated to teh Key stakeholders.
• Backlog tracking & Status Reporting to Key Stakeholders using Azure DevOps
• Liaise between Infrastructure & Software Development Teams ensuring transparent communication and documentation
• Provide periodic project status and ensure key milestones and deliverables are met.
• Supported teh Director of Data Solutions wif teh daily management of teh newly formed Data Platform team.
• As JIRA Administrator, generated projects, workflows, and agile boards required to manage teh Data Solutions team efforts.
• Implemented agile project management methodology and served as project manager, agile coach and SCRUM master
• Planned, led and managed agile ceremonies including sprint planning, stakeholder management, project intake and prioritization management, daily SCRUM meetings, retrospectives, backlog grooming, performance tracking.

Confidential

Project Owner

Responsibilities:

• Used BI tools to generate business insights, data visualization using SQL queries, drilling down data, discovering data, and filtering of data eCommerce re-platform requirements gathering and system integration and testing efforts of APIs and Magento extensions in teh logistics, retail, hospitality, health, travel, finance, insurance, media, manufacturing and chemical domains.
• Performed system integrations, automation testing and ERP implementations using XML, XPath and JSON between ERP systems, eCommerce platforms and SOAP and Restful APIs.
• Generated database design to teh highest level of scalability and performance.
• Applied technical skills SQL in data collection, data analysis and reporting to procure data from database structures to report and provide solutions to client requests.
• Builds and mentors software delivery teams in Waterfall and Agile projects.
• Completes eCommerce project specifications for Magento merchants of all sizes and requirement validation against Magento Solution Providers.
• Provides strategic guidelines and feedback for content specialists and oversees and/manage teh work of others.
• Responsible for promoting and supporting teh Scrum process and halping everyone understand Scrum theory, practices, rules, and values.
• Gatheird business and functional requirements and tested teh system integration for B2B and B2C stores of all sizes and wif respect of third parties’ APIs and module extensions, payment gateways, hosting, Cloud, enterprise ERP and CMS systems, databases, PWAs, Omnichannel solutions (B2B, B2C, POS and Social sales channels) and headless eCommerce system integrations in teh logistics, retail, hospitality, health, travel, finance, insurance, media and chemical domains.
• Grooming teh product backlog and collaborating wif key stakeholders to elicit and define features, user stories and acceptance criteria
• Managed QA teams in Agile teams to write and review test cases against user stories’ acceptance criteria
• Develop work estimates for content management implementations during teh sales cycle
• Worked in adherence to teh policies and regulations of teh enterprise, governing bodies and business partners.
• Groomed teh Product backlog based on business feedback
• Prioritization of features and making changes wif contribution from business and other Agile team members.
• Managed data migration projects from Visual FoxPro and MS Access databases into MS SQL Server using .NET data technologies.
• Knowledge of content management-related technologies such as digital asset management, document management, enterprise search, social & collaboration.
• Gatheird requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, wireframes, mockups, test scenarios, business analysis, task, and workflow analysis.
• Performed Agile Stakeholders Context Analyses
• Helping those outside teh Scrum Team understand which of their interactions wif teh Scrum Team are halpful and which aren’t.
• Coaching teh Development Team in self-organization and cross-functionality
• Helping teh Development Team to create high-value products
• Removing impediments to teh Development Team’s progress
• Facilitating Scrum events as requested or needed
• Attended Scrum of Scrum forums to discuss progress, impediments and dependencies
• Evaluated information gatheird from multiple sources, decomposed high-level information into details, and distinguished user requests from teh underlying true needs.
• Worked wif teh QA teams in Agile Scrum teams to test thoroughly all prior increments ensuring that all releases work together.
• Proactively communicate and collaborate wif technical team and business owners to analyze information needs and functional requirements to deliver an effective solution.
• Developed and documented enterprise-wide requirements and translated them into technical specifications.
• Helped teh Product Owner to maximize teh value of teh product resulting from work of teh Development Team.
• Identified important requirements that has not been actively represented by stakeholders
• Developed user documentation and conduct training as required.
• Successfully engaged in multiple initiatives simultaneously.
• Drove and challenged business units on their assumptions of how they will successfully execute their plans.
• Used strong analytical skills for understanding how to interpret customer business needs and translate them into operational requirements.

Confidential -Sacramento, California

Healthcare Business Analyst

Responsibilities:

• Involved in Complete Implementation of 3M 360 Encompass and integration wif Epic modules use for Medical billing and managing teh Hospital activities.
• Involved in gathering business requirements, design and development for teh BPA, EPSDT, EDMS, EDI, Claims, Financials, Recipient, Prior Authorization and Managed Care modules.
• Ensured all artifacts compiled wif HIPAA 5010 policies and guidelines.
• Worked on EDI transactions like 270,271,834,837 and 835.
• Gathering requirements and preparing functional documents for Facets 4.71.
• Worked wif teh business/functional unit to assist in teh development, documentation, and analysis of functional and technical requirements wifin FACETS.
• Did gap analysis for HIPAA4010 837P and 835 transactions and HIPAA 5010 837P and 835 transactions.
• Responsible for gap analysis in changing old MMIS and Involved in testing new MMIS. Also, accountable for Medicaid Claims Resolution/Reimbursement for peach state health plan using MMIS.
• Assisting teh project manager in creating teh business case and project plan.
• Served as a liaison between teh internal and external business community (Claims, Billing, Membership, Capitation, Customer service, membership management, provider management, advanced Healthcare management, provider agreement management) and teh project team.
• Involved in impact analysis of HIPAA 5010 835 and 837P transaction sets on different systems as well as for ICD 9 to ICD 10.
• Involved in forward mapping from ICD 9 to ICD10 and backward mapping from ICD10 to ICD9 using GEMs and incorporated that into a Translator Tool.
• Involved in Facets Output generation, Interface development and Facets Migration Projects.
• Translated high level business / data requirements into Process, Workflow, and Data Flow Diagrams using MS Visio towards facilitating clear understanding of teh business process
• Responsible for documenting and delivering user Requirement Review Document (RRD), Business Requirement Document (BRD) documents, process flow diagrams
• Responsible for reviewing teh High-Level Design Document (HLD) and Low Level Technical Design (LLD) for Benefit Plan Administration, Financials, Claims Managed Care, EDI, EDMS, Recipient, EPSDT subsystems
• Documented teh meeting minutes about issues discussed and solutions resolved.
• Identifying and mitigating teh risks, applying creativity innovation to solve complex problems; building relationships and working collaboratively; developing and communicating a vision for system; providing teh thought leadership; mentoring; effective verbal/written communication; preparing and delivering effective presentation
• Created, updated and reviewed business and functional requirements. Worked closely and collaboratively wif client and member of delivery to facilitate analysis and trouble shooting and closure and resolution.
• Involved in analyzing and modifying teh professional, inpatient, pharmacy and dental FFS and Encounter claims processing and adjustment claim processing for ICD10 diagnosis and procedure codes.
• Involved in analyzing and processing ICD10 codes for EDI files Inpatient, Professional, pharmacy and Dental claims through 5010 X12 formats.
• Worked and supported on EDI Translators to analyze EDI files submission for Professional, Inpatient, Outpatient, pharmacy claims and dental claims Errors wif ICD10 codes.
• Involved in remediating financial fund code assignments and DRGs (Diagnosis Related Group) for inpatient, professional claims, and RA(Remittance Advice) reports, pay reject reports, adjustments reports for ICD10 diagnosis and procedure codes.
• Involved in modifying teh implementation of CMS416-EPSDT Annual Participation file, Health Check reports EPSDT system for ICD10 diagnosis and procedure codes.
• Involved in analyzing and processing of teh benefit plan administration business rules to enforce teh state policies for ICD10 diagnosis and procedure codes
• Involved in analyzing and processing of table driven benefit plan structure, recipient plan, and provider contract and reimbursement agreement business rules to process ICD10 claims to pay, deny or suspend.
• Involved in analyzing and processing of claims wif prior authorization for ICD10 diagnosis and procedure codes.
• Worked on Medicaid and CHIP program requirements, including complete end to end life cycle data flow of eligibility, enrollment, claims, encounters, payment and post-payment
• Involved in analyzing and processing of managed care recipients and managed care participants (MCPs) associated wif HH (Health Homes), SI (Supplemental Income) and CSP (Coordinated Service Program) plans processing.
• Involved in analyzing and modifying current system for managed care benefit enrollment process834. Involved in managed care recipients for capitation changes and delivery payments changes 820for International classification of disease ICD10 diagnosis and procedure codes
• Involved in reviewing, writing scenarios, reviewing scripts, halping data preparation, halping executing teh scripts and supported teh component testing, system test, model office test (MOD) and user acceptance testing (UAT)

Confidential

Marketing Data Analyst

Responsibilities:

• Design and deploy dashboards (Power BI) and mobile app that halps business leads manage growing marketing activities.
• Work wif IT SME, Project Master, and product owners to build a mature backlog and translate that backlog concisely to teh development team
• Execute teh marketing clean-up project internally and serve as teh liaison wif external data vendors
• Setup data ETL and data pipelines that update autonomously to be consumed by analysts across teh global business marketing organizations.
• Design and implement reporting dashboards that track key metrics and performance trends and provide actionable insights to marketing leadership.
• Used Excel to create and gather reports wif heavy data to present to higher management (Pivottables, V-lookups, create reports using Access, and formulas to manipulate data).
• Work wif teh marketing manager to develop advanced analytics techniques using different reporting tools and testing processes (A/B and multi-variant testing)
• Coordinating wif marketing and sales team in recommending teh new products launched. Sales support through literatures, presentations and launch documents
• Create, manage and distribute data and insights via regular and ad-hoc reporting utilizing analytics tools (in house or proprietary) and reporting/analysis platforms (MicroStrategy, SQL, Excel)
• Conducted PPM - Pre-production and progress review meetings (Weekly) wif teh Production and Q.A. department.
• Hands on experience in BOM, Manufacturing, MRP (planning), Demand management, Inventory management experience in designing systems.
• Compiled data and generated reports needed to conduct product planning during plant closure, ensuring accuracy and appropriate inventory management.
• Participated on process improvement team to audit AS400 transactions, providing recommendations that expedited issue resolution and reduced cost.
• Taking Part in development and improvement of IT systems as it relates to Costing data and tools (wif support of IT team) also involve in Providing clients technical expertise and support on sales and energy efficiency program development.
• Generating business intelligence reports using pivot tables and pivot charts from cleaned data.
• Utilized data analysis and visualization tools PowerBI to deliver actionable insights for business development, created customizable programs for 5 major clients to increase retention
• Provide clients technical expertise and support on sales and energy efficiency program development
• Using SQL for organizing and abstracting data from MS access data bases and created reports.
• Generating business intelligence reports using pivot tables and pivot charts from cleaned data.
• Coordinated deliverables and shipping logistics by incorporating and controlling business processes and guidelines.
• Worked closely wif IT, Sales and Marketing teams to automate and optimize key workflows to identify costs, results, and opportunities; streamlined business resources by standardizing business processes and improving internal system integration.

Confidential

Business System Analyst

Responsibilities:

• Worked wif End-Users and Internal Stakeholders including project team, software-testing groups to gatheird Business Requirement Document (BRD) and created Functional Requirements Document.
• Defined teh Scope, analyzed data/workflows, performed Cost/Benefit Analysis, and documented system requirements from problem Statement to well-documented detailed low-level system use cases and System Requirements.
• They will be required to understand both teh technical and business sides of teh mobile app product and build noledge so that they can represent from a subject matter expert as well.
• Contribute software engineering expertise in teh development of products through teh software
• Lifecycle, from requirements definition through successful deployment.
• Understand business requirements and design banking processes according to client’s needs.
• Contributed in R&D team for Business Intelligence application and data warehouse development.
• Currently Working on Data Warehouse and BI development.
• Working wif Microsoft Power BI tool.
• Expertise in configuring Qlikview Server, Qlikview Publisher and Qlikview Desktop and upgrading to teh existing versions.
• Primarily involved in Data Migration using SQL, SQL Azure, Azure storage, and Azure Data Factory, SSIS, PowerShell
• Designed and Implemented Complex SQL queries for reporting / data validation etc.
• Configured Reports and associated them to Dashboard in Service Max of SFDC. Transform them from Service Center which company used to generate their report.
• Assisted in validating and verifying defects to halp set aside teh superficial problems and keep teh project on schedule by performing Smoke testing and User Acceptance Testing (UAT).
• Handling queries of development and testing teams through scheduled discussion meetings.
• Coordinated work plan wif project manager and client for Deployment timelines and managed Production migration process, developer fixes etc.
• Scheduled and Tracked progress for team members of project through completion, coordinating wif onshore resources.
• Gathering Requirement and user stories for Debt management application for client like SBP, Meezan Bank to accessed via an online portal and you are able to integrate teh reports into your own software system.
• Worked on teh applications for IVA and debt industry working wif multiple clients and keeping on top of communications and multiple payment plans.
• Prepared Monthly Status Reports for enhancement requests, Change Requests (CR's) to teh project team that for efficient Tracking and Monitoring of Open issues of teh project.
• Performed Postproduction Validation (PPV) and arranged User Acceptance Testing (UAT) and Signoff from customer.