SUMMARY:

18 years in Global Project delivery concentrated in IT and Engineering infrastructure, application and product development. Responsible for delivery of IT infrastructure and applications projects in support of Mergers and Acquisitions. PMP Certified with a 10 year history of simultaneously overseeing multiple large, complex, software development, system integration and infrastructure projects/programs and ensuring successful completion of deliverables using Waterfall and Agile methodologies. Responsible for budget development of projects comprising - Multi Million Dollar programs. Proficient in managing project scope, schedules, work plans, budget, risks, resources and deliverables. Proactive, goal-focused professional with demonstrated talent at creating, leading and mentoring motivated teams. PMO Coach: responsible for providing Supervision and Leadership, Coaching, Guidance, Training and Staff Development to subordinate senior level individual contributors, contractors and consultants. Skilled communicator: the ability to translate business goals to management and technical teams by ensuring a clear definition and understanding of all objectives.

SKILLS:

• MS Project Enterprise
• Microsoft Project
• Team Connect
• Scrum Methodology
• Primavera Suite
• JBOSS
• C
• Java/JavaScript
• MS SharePoint
• Visual Basic
• VBScript
• ITIL
• PMP
• SDLC
• PM
• Waterfall Methodology
• SAP
• Oracle
• Visual Basic
• Clarity
• PL/SQL
• UNIX

PROFESSIONAL EXPERIENCE:

Kelly Services February 2014 Present

Senior Project Manager Contract

• Currently managing a 3 Million dollar project to retool Kelly's Applicant Tracking system to enhance candidate relationships, talent strategies, and increase efficiencies with centralized services.
• Develop a fully integrated system to enable full recruiting life cycle functionality including order, candidate management leads including activity tracking and communications functionality for over 30 systems.
• Manage, develop and maintain detail work plans, manage day-to-day project activities and reviewed work assignments with team. Manage project scope, including project deliverables, timelines, team responsibilities and expectations to project deliverables.
• Manage direct and led technical team of analysts, developers, and infrastructure engineers in analysis, design, development and implementation of business applications.
• Develop and maintained monthly forecast and track committed funds.
• Converted a 2 tier Waterfall system to a 3 tier XP/RUP Agile system with Java/J2EE. SCRUM was used for managing the project and XP used for developing the product.
• Responsibilities included team coordination/training, stakeholder facilitation, documentation, project plan management and issue risk management.

Confidential

IT Delivery Integration Manager Contract

• Managed 4 Million large scale project with off-shore, on-shore resources from BCN Blue Care Network , and BCBS Blue Cross and Blue Shield totaling 125 resources to support the mandate of National Health Care Reform.
• Provided day-today leadership of projects using Waterfall and Agile methodologies.
• Acted as primary channel of communication to senior management for project related status, issues and risks representing all technical units.
• Responsible for Delivery of ICD-10 Compliance solution and Architecture impacting Mainframe generated files, ETL Processes, Data Warehouse Design, Data Integration and Business Intelligence Reporting capabilities to support Business Applications - Claims Processing, Memberships, Lab Data Vendor Feeds.
• Maintained the integrity and quality of changes made by the project team or vendor.
• Worked with external vendors including Benefitfocus to develop COTS for BCN ebilling implementation
• Worked with offshore vendors, and outsourcing contracts and managed the performance of the contracts.
• Worked closely with Business Units to ensure their needs are understood and that services provided meet those needs.
• Assisted Executive leadership with the development of BCN IT budget and participate in IT planning activities.

Confidential

IT Program/Integration Manager Contract

• Managed a large 12.5 Million project 3 phase project with 65 resources related to the improvement and upgrade of the Parts Logistics ET2000 SAP system as well other integration applications vital to the business operations.
• Gathered and documented customer requirements along with detailed functional design specifications.
• Managed project to develop COTS Data Warehouse and Business Intelligence Reporting capabilities for Volkswagen.
• Defined data integration requirements for ETL module, reporting requirements for Business Intelligence.
• Managed a large SAP program with 45 project resources that included systems integrator, 2 third party vendor companies and 12 legacy applications to be interfaced with the future state SAP system.
• Managed Off/On Shore Delivery Model in diverse technology and business areas like Managed Services Global Operations.
• Developed statements of work used in contract negotiations to secure IT services.
• Provided oversight and direction to IT vendors to ensure that delivery commitments and status aligned with program milestones.
• Established and maintain relationships with stakeholders including business partners, group affiliates, management, global / regional / local project teams, IT service providers and support teams.
• Managed scope, schedule and budget, track and resolve issues and risks provide project status to stakeholders, and adhered to Waterfall and Agile methodologies and standards.
• Determined project staffing requirements, allocated staff accordingly, and ensured that projects are staffed.
• Administered resource demand and assigned resources for all projects/Service requests and confirm budgets for projects and production support.

Confidential

Senior Technical Project Manager Contract

• Managed 3 medium size projects with 80 resources wit. Responsible for 6.0M annual budget
• Launched a global, enterprise management system using J2EE/Portal Implementation using Agile methodology and introduced a Use case point estimating approach to determining project size and complexity.
• Launched a high-visibility, business critical Canadian Infrastructure and Network Toronto Operations project within budget and on time.
• Lead and worked with teams to examine and solve business problems by accurately analyzing the needs of clients and helped them achieve improved quality and value for their customers
• Provided leadership to develop complex statements of work, including scope, solutions, staffing and budgets.
• Determined project staffing requirements, allocated staff accordingly, and ensured that projects are staffed.
• Administered resource demand and assigned resources for all projects/Service requests and confirm budgets for projects and production support.
• Developed and maintained monthly forecast and track committed funds.
• Reported program status, issues and risks to Steering Committees, program sponsors, stakeholders and senior management.
• Managed, direct and led technical team of analysts, designers, programmers, infrastructure, and network engineers in analysis, design, development and implementation of business integration bank applications.
• Managed, developed and maintained detail work plans, manage day-to-day project activities and reviewed work assignments with team. Manage project scope, including project deliverables, timelines, team responsibilities and expectations to project deliverables.

Confidential

Portfolio/ Program Manager Contract

• Provided leadership to develop complex statements of work, including scope, solutions, staffing and budgets.
• Coordinated the infrastructure aspects of the project for Enterprise Technology and Delivery. This includes responsibility for managing all of the ET D infrastructure components in project, including project schedule, project resources, and issue resolution.
• Serve as the Program Manager between UHG United Health Group Pharmacy Services and UHC United Health Care Customer Services for process of pharmaceutical claims.
• Mentored business analysts, project managers and project coordinators in PM and PMO Best Practices as part of the organizational transition to a best practice-base project consulting business model for 30 UHG IT projects.
• Developed an open flow of communication with the executive management and the engineers on the Agile / SCRUM processes. This team strove for consistency in the processes and the implement of continuous improvements that lead to higher quality in productivity. Drove and supported the projects SCRUM activities, issue risk management, time budget tracking and proper testing/verification toward satisfaction of the customer requirements. Insured that the engineers were utilizing the XP tools TDD, Refactoring, continuous integration, and collective code ownership correctly in the development of the Java/J2EE code.

Confidential

Senior Project Manager

• Provided oversight of all aspects of program scope, schedule, resource risks and overall management to ensure and drive successful delivery. Ensured deliverables/milestones in project plans were achieved within cost, schedule, scope, quality and delivery.
• Managed the initiating, planning, executing, a 2M large scale project for vehicle Inspection and wholesale audit services to Ford Motor Credit Company.
• Led COTS implementation and systems integration of SD, MM, PP and FICO modules for Global SAP Implementation.
• Prepared Business requirement documents and used Rational Requisite/Pro to managed, analyzed, and convert business requirements into functional specifications.
• Resolved complex customer issues to PM disciplines and utilized the Ford Credit SDM processes utilizing EEA and gate reviews.
• Provided leadership to develop complex statements of work and assisted in developing the project charter.
• Collected and published baseline metrics for measuring success, quality, progress, project cost, resource requirements, development and testing budget. Identified and communicated any significant deviation in cost or schedule to the business lead and all stakeholders.
• Developed detailed SOPs, WBS, and schedules with internal and external dependencies in Microsoft Project 2007 and Microsoft Project Server.

Confidential

IT Program/Integration Manager

• Managed eight project managers with responsibilities including project management, budgeting, personnel management and strategic planning with average yearly budget of 12M.
• Leveraged excellent organizational strengths to coordinate network/application separation strategic and divestiture efforts from closure of three ACH plants.
• Defined project requirements and simplified execution of multiple manufacturing site IT infrastructure divestitures through creation of standard project and cutover plans that saved 30 of projected costs.
• Provided program management expertise to Multi-Million Dollar critical manufacturing IT programs across multiple manufacturing plants in the United States and Canada, reporting to the CIO. Developed and executed strategic and tactical plans for 30 infrastructure, application, and plant divestiture projects.
• Lead SAP MES rollout for Finance, Purchasing, Sales, EDI in North America, Europe, and India.
• Manage Project and Architecture for VSAM to DB2 Migration from legacy system involving Data Architecture Governance, Data Migration, Business Rules Management, and all aspects of Data Management.
• Provided oversight of all aspects of program scope, schedule, financials, risks and overall management to ensure and drive successful delivery. Ensured deliverables/milestones in project plans were achieved within cost, schedule, scope, quality and delivery using Agile Methodologies.
• Worked with external vendors, offshore vendors, outsourcing contracts and managed the performance of the contracts.

Infrastructure and Application Projects

• Launched and integrated a COTS Data Warehouse project for Intra-Company Settlement ICS to use by potential buyers of all ACH plants to view ICS systems data. Trained the project team and customers, and implemented the product for the proof of concept phase.
• Launched Ford Motor Company NEWTWOS applications at twelve 12 ACH Plants. Two 2 days prior to launch, the Sterling and Rawsonville facility were added to the project scope. Project was successfully implemented and received VIP award for the team's hard work and dedication for making the launch a success.
• Launched a high-visibility, business critical Saline Error Proofing Upgrade U377 project to be launched within three 3 weeks of releasing it.
• Managed a 12 person team to leverage hardware ordered for U377 EPS and worked with PMO to pull ahead the launch of P221 EPS. To fast track the P221 EPS launch, Visteon/IBM IT combined the P221 into the existing project. This helped pass costs savings of 100k by avoiding duplication of efforts and increasing project team efficiencies.
• Managed the move and consolidation of multiple data centers and relocation of network hub project involved moving and consolidating over 500 servers and storage devices, maintained connectivity to 140 plus sites and coordinating over 200 resources from multiple service providers.

Application Program Manager

• Responsible for a large project management team spread across 6 countries including schedule management, program and project-related processes, communication, finance, and marketing tasks.
• Championed roll-out of Primavera Project Manager Suite globally 6 countries to 1000 engineers and management personnel .
• Developed, implemented and enforced standard development methodology and controls across all application domain and infrastructure projects conducted by global on-shore and off-shore project service providers.
• Implemented and deployed standards and tools throughout program in North America and Asia Pacific partners.
• Assisted in the identification, analysis and evaluation of Program Risks and the development of program Mitigation Strategies and Contingency Plans.
• Supervised and provided Leadership, Coaching, Guidance, Training and Staff Development to subordinate senior level individual contributors, contractors and consultants in Primavera and Microsoft Project.

Account Manager

• Examined and defined customer needs, led sales team in devising solutions and oversaw quotes, pricing, shipping, and billing functions.
• Spearheaded Ford Mustang program including engineering, plant production, materials management, quality, and purchasing.
• Developed system report for communicating design changes for account managers by reducing overloaded requests and miscommunication by 20 .

Senior Project Engineer

• Responsible for developing and implementing solutions to cost savings, design scope change and production-related problems associated with Honeywell and Residential Power Generation programs.
• Developed and maintained forward model work plans, resource allocation, budgets, assessing project risks, generating mitigation plans, and escalating unresolved issues using Microsoft Project.
• Managed and Integrated 25 financials projects actual, forecast, and cost information using Microsoft Project. Charged with assessing project risk, generating mitigation plans, and escalating unresolved issues.

Confidential

Senior Process Leader/Project Manager

• Merged exceptional critical thinking abilities with time management expertise to play a pivotal role in Project Management PM and Product Development PD process improvement initiatives
• Managed 25 financials projects actual, forecast, and cost information using Microsoft Project. Charged with assessing project risk, generating mitigation plans, and escalating unresolved issues.

Project Leader

• Demonstrated solid financial acumen in driving 2M Tax Inventory Project using Microsoft C, Oracle, and Excel.
• Lead top-performing team of 10 in reviewing user/business requirements, project plans, and functional design needs.

PC Site Manager

• Exercised outstanding technical expertise to manage helpdesk operations for 500-person building.
• Navigated hardware and software upgrades throughout Purchasing including QMP, WPC, VC Purchasing, and Q PL customers.