SUMMARY

• Having 10+ years of experience in project management, business analysis, scrum Master and Testing.
• Extensive experience of leading and executing multiple large scale technical programs wif experience of directing all aspects of project life cycle wif different project methodologies like Waterfall, Agile, Scrum.
• Manage resource acquisition, project costing, forecasting, and profitability of teh engagement.
• A strategic thinker wif excellent stakeholder and client relationship management (ongoing, dynamic, and active engagement wif clients and stakeholders) wif strong organizational, analytical, and problem - solving abilities.
• Experienced in implementing portfolio, program and project management best practices, including change management, dependency management, organizational communications, key metrics, and dashboards.
• Always focused on teh resource, scope, and time combination and how change in one impact teh other two elements.
• Experience of IT projects for Fortune 500 companies and domains such as Virtualization, Social Networking, Advertising, Cloud, SaaS, and Healthcare for various businesses.
• Proficient in designing process models using Unified Modelling Language (UML), creating technical documents, for example, Business requirements (BRD) and Software Requirements (SRS).
• Ability of understand client business model and proactively create opportunities to drive value.
• Worked directly wif executives, stakeholders, and program owners to gather and communicate program status includes generation of TEMPeffective, regular status report and preparing for and leading meetings.
• Ability to thrive ambiguous environment and situations and known for delivering high level of results.
• Expert in Agile project management methodologies and good exposure to waterfall project management methodologies.
• Experienced wif agile development best practices such as Continuous Integration (CI), Continuous Deployment (CD), Testing.
• Very strong communication, Customer interaction and management Skills. Ability to resolve customer issues very quickly and accurately and has earned good reputation wif customers.
• Having thorough understanding of various phases like Requirements Analysis/Design, Development and Testing.
• Data Visualization, analytics, and Dashboard creation using Tableau.
• Thorough understanding ofScrum and a faster start up time to develop a software.
• Has thorough knowledge of software development life cycle and principles ofAgileandScrumto manage applications.
• Experience in both Agile and Waterfall Software Development Models.
• Expertise in Manual Testing and Automation Testing and Service Oriented Architecture.
• Experience in functional automation tool Selenium and load and performance testing tool LoadRunner.
• Certified ScrumMaster® (CSM) by Scrum Alliance.

TECHNICAL SKILLS

Methodologies: Waterfall, Agile

Project Management Tools: JIRA, Confluence, Rally, IBM RQM

Office Tools: MS Excel, Power Point, Project, Visio

Others: Business Modelling, Simulation, Optimization, Tableau, R Studio, User stories, Automated testing

Source Control: Tortoise SVN, GIT, CVS.

Defect Tracking Tool: Quality Center, Jira, Bugzilla, IBM RTC

Testing Tools: Selenium, Manual

Database: Oracle, MySQL, and Microsoft SQL Server.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Project Management/ Project Manager

Responsibilities:

• Planned, scheduled, and executed all stages of teh project lifecycle and system implementations and assessed business implications for each project phase, and monitored progress to meet deadlines, standards, and cost targets.
• Worked wif teh cross-functional to identify cross-team dependencies and manage inter-team tasks and facilitated scrum team in cross locations.
• Conducted teh project Kick-off meetings, understanding requirements, status reporting, resource & schedules planning, and migration of risks and issues.
• Facilitated agile ceremonies such as Sprint Planning, Daily Stand-Up, Sprint Review, and Sprint Retrospective to TEMPeffectiveness and time bound.
• Removed impediments of development teams by working wif all stakeholders so dat teh increment meets teh “definition of done” & kept teh scrum board updated.
• Prepared release plan and iteration plan for teh project working wif teh stakeholders.
• Created Product backlogs, backlog refinement, prioritized and managed teh user stories.
• Conducted regular meetings wif Clients, Team Members & other stakeholders to ensure dat there is a constant flow of information and knowledge.

Confidential

Project Management Analyst /Team Lead

Responsibilities:

• Demonstrated ability in leadership, team building, time management, building collaborative environments, accountability, and problem solving.
• Developed project plan, estimates & schedules to drive software during software development life cycle by defining high impact KPIs, budgets, forecast & process improvement, aligning wif organization vision resulting in growth.
• Synchronized and coordinated wif stakeholders to design business strategy and execution between onshore and offshore teams, resulting in 20% faster release cycles & enhanced user experience at a global scale.
• Showed accountability & adaptability by leading a cross-functional team in an agile environment to deliver many successful multi-million $ projects using teh established project management methodologies & insight based on data.
• Bravo Award (2018) for asking teh right questions and taking teh team to a higher capability.
• Strong project management skills demonstrated by teh ability to develop and implement TEMPeffective workflow processes.
• Microsoft Office 365, database applications, SharePoint, MS Project, Visio, and MS Teams.
• Experienced in developing and mentoring a team wif a focus on succession planning.
• Demonstrated skills in conflict management and organizational problem-solving.
• Data analysis and Reporting wifin Financial and Project tracking systems.
• Facilitated teh proposal development including, project execution plan, estimation, compilation and on time delivery ensuring all requirements are met Facilitating quotes for subcontracted service and material procurement
• Compiling project risks and TEMPeffectively evaluating probability, impact, and planning for mitigation and contingency
• Project resource management including ensuring adequate resources are assigned to teh project, monitoring and reporting of man-hours against budget, subcontractor management and procurement execution and tracking. Ability to manage multiple remote resources and coordinate activities across multiple offices.
• Ensured teh project's budgeted costs and profits are met or improved.

Confidential

Module Lead

Responsibilities:

• Analysed specification documents to understand teh application scope and troubleshooting of 500+ customers issues ensuring delivery wif 100% client satisfaction by quantitative root cause analysis.
• Interacted wif customers & provided customer support by adapting and analysing teh report model, key metrics & data to develop customized Cognos reports, resulting in customer accolades & Star Performer award ( ).
• Involved in Business Process Management, Documentation, External and Internal Communications, Governance Processes, Program Issues and Risk, Risk Mitigation, Audit and Change Requests.
• Key training and Quality deliverables and Updating Managers on process performance and critical error issues Driving accuracy and domain knowledge for teh processes
• Providing process problem resolution assistance to teams via calendared one on one's and coaching sessions and feedback to teh labellers based on teh quality achieved
• Holding regular team meetings wif Team Members to ensure dat there is constant flow of information and knowledge
• Performed Gap Analysis to check teh compatibility of teh existing system infrastructure wif teh new business requirements
• Developed and documented QC/QA process from raw to production data by discovering new issues, determining optimal solutions, and improving workflow
• Created and managed Project Templates, Use Case Project Templates, Requirement Types and Traceability Relationships in Requisite Pro
• Gathered Functional and Data Requirements, analysed workflows and created Use Cases, Requirement Specifications, Report Specifications, Data Requirements, Data Mappings and Data Flow Diagrams
• Collected, interpreted, prepared, and processed data; performed quality assurance/control; prepared materials for delivery
• Used Microsoft Office (PowerPoint) to visually represent a simplified view of functionalities and business requirements.

Confidential

Senior Software Engineer

Responsibilities:

• Reporting: Applied SQL queries for data analysis and backend testing, ensuring 100% successful transactions. Produced Testing Metrics (burn down/burn-up charts) & Summary Reports for higher management to reflect teh milestones.
• Customer Focus: Conducted customer-facing demo/presentations for various releases during teh product life cycle, resulting in a better understanding of core features and an influence of +20% on teh organization's revenue.
• Served as Liaison between business users and technical solution developers
• Carried out GAP analysis and prepared workflow diagrams, designed new process flows and documented teh business process and various business scenarios
• Performed optimal Segregation of business requirements upon analysis segregated them into high level and low level. Converted and documented Business Requirements into Functional Requirements Document
• Performed teh role of a scrum master and led teh team to produce quality application, on a predictable schedule using agile principles and practices
• Experience in documenting teh Requirements Traceability Matrix (RTM)
• Assisted teh Product Owner and teh cross functional team in break down teh epics into appropriately sized User Stories
• Managed Product Backlog wif teh help of Product owner and Scrum development team by employing JIRA to generate reports to analyse teh performance of teh application
• Removed impediments to teh team’s progress in partnership wif other Scrum teams or escalating to leaders.
• Organized information radiators in JIRA and JIRA Align for each Iteration Review and Product Demo to transparently share accomplishments, metrics, and continuous improvement efforts and outcomes.
• Facilitated daily stand-ups, iteration planning, team retrospectives and backlog refinement for a cross-functional, geographically distributed, high-performing scrum team in an IT department.
• Coached and mentored team on self-organization, user story writing, backlog refinement and management, story pointing, dependency and risk identification, and management.

Confidential

QA Test Engineer/Software Engineer

Responsibilities:

• Reduced time-to-market by 15% by collaborating wif diverse cross-functional team members to develop creative solutions/ideas and building consensus, ensuring optimum test coverage and smooth releases.
• Conducted end-user research and implementation of teh insight from captured data & metrics to design tests cases, which resulted in improvements in application/systems performance by 50%.
• Took full ownership of modules & prioritized tasks resulting in bug-free releases, received Spot Award (2009).
• Responsible for writing test cases based on teh requirements document.
• Run smoke tests for every developer check in.
• Developed automated test scripts using selenium web driver.
• Used Eclipse IDE to develop and debug code.
• Used java script to develop automation scripts.
• Conducted backend testing using SQL queries to validate data for database.
• Performed Cross Browser testing throughSeleniumWebDriver by testing teh website on different browsers like Chrome, IE and Firefox.
• Performed Web Services Testing and XML validation by creating test case suite using SOAP UI
• Created SOAP UI Projects using teh WSDL files.
• Worked wif soap UI for generating API request and analysing teh response success and failures of interfaces.

Environment: MS SQL Server,SOAP UI, Web Services, Selenium, Java Script