Project Manager Resume Profile NEW HYDE PARK, NY - Hire IT People

Summary:

Over 12 years of professional experience in Project Management, Systems Administration, Network and Communications. Design and architect solution based on business requirements
Manage Servers, Computers, EDI, ERP and Network consisting of over 1000 users
Manage multiple projects, business and vendor agreements in relation to technology implementation, business practice and operation
Support all VP's, Brand Managers, Finance, Warehouse and Logistics for Lacoste, Hunter Boot, Ted Baker, Kickers, Kangaroos, Ellesse and Box Fresh brand
Communicate with customer as user, manager and technical consultant level and clearly present technical approaches and findings related to resolving business problems through technology
Interested in learning and mastering new technology equally successful in team and self-directed settings proficient in a range of computer systems, networks, tools and testing methodologies

Technical Skills:

OS/Server:	Windows 9X/NT/2000/XP/2003/Win7/2008/Win8/2012, Unix/IBM AIX, Linux/Red Hat/CentOS/Ubuntu, Lotus Domino 6/7, Exchange 5.5/2003/2010, Lync 2010, SCSM 2012, Solar Winds and VMware 4/5 virtualization technology.
Hardware:	Dell, HP, IBM, Servers, SAN and NAS. Cisco router1850, 2600, 2800, 3600. Cisco Catalyst 2950, 3750. HP, Canon, HP and Ricoh multifunction printers.
Systems:	EDI, SAP, FootWorks, InovisWorks, GXS, QRS, BizConnect, SPS Commerce, DI Central, Emanio Trading Partner and Amazon
Software:	MS Office, MS Project, MS Visio, Lotus Notes, Outlook, Cisco/Aventail VPN, Sophos/ Symantec/McAfee Antivirus and Utilities, Symantec Backup Exec, MutiView, Filezilla, Team Viewer, Lync, Solarwinds
Scripting:	Knowledge of Windows Batch file, PowerShell, VBScript, BASH and Korn Scripting

Work Experience

Confidential

Project Manager

Gathered Requirements and Architected virtualization solutions for projects.
Supported Data Center, 500 Servers, 24 x7 x 365 on call environment
Install, Configure, Manage VMware vSphere, HA, DRS, vMotion
Install, Configure, Manage virtual machines, analyzed, and managed resource pools, virtual clusters, alert structures, security groups, permissions, VM templates
Optimize virtual networking performance and setup VLANs
Configured SAN environments utilizing iSCSI and NFS. Familiar with Fiber storage technology
Utilize VMware Update Manager to apply updates to ESX vSphere environment

Microsoft Systems

Install, Configure, Manage Windows XP, 7, Windows Server 2003, 2008R2 Standard and Enterprise
Install, Configured and Manage Active Directory, Group Policies, Permissions, Print Server, Certificates, DNS, DHCP and WINS.
Install, Configure and Manage Windows Deployment Service WDS , deploy server and client
Administer IBM Domino Server 7/Lotus Client 7, Exchange 2010 Server/Outlook Client
Installed and configured Lync 2010 Clients
Manage SCSM 2012, Solarwinds Orion, IT Watch Dog
Rack and Install Dell, IBM Blades, HP Proliant and Sun servers

Alternative OS, Servers and Network

EDI/CRM ADMINISTRATION: Lead Role

Successfully implemented EDI/ERP for Lacoste, Hunter Boot, Kickers, Ted Baker and Kangaroos brand to trade with major retailers such as Federated Macys, Bloomingdales, Nordstrom, Neiman Marcus, Saks Fifth Avenue, Amazon, Zappos and chain stores such as Finishline, Footlockers, Journeys, Big and Tall
Managed over 70 Trading Partners across all brands
Tested EDI and ERP at all levels implementation and end-to-end testing designing and driving testing initiatives develop and execute test plans with existing and new trading partner.
Setup VAN, AS2, and SFTP connectivity monitor VAN and overall network system.
Maintained all EDI Mapping requirements for existing trading partners
EDI transaction: 810, 820, 832, 850, 852, 855, 856, 860, 861, 870, 940, and 945
Document and maintain EDI standards and trading partner guide
Partner with Information Systems Analysts, Programmers and Managers as needed when resolving EDI issues
Maintain awareness of vendor compliance, chargeback policies and agreements
Support EDI interfaces with ERP and external trading partners, including retail customers and 3rd party logistics companies.

Confidential

Customer Engineer-Team Lead

Responsible for NYC group IT operation and contract services. Managed an average of 40-120 help desk tickets on a daily basis and distribute to a team of qualified technicians and engineers. Trained and supported company employees in all aspects of system administration, setup, troubleshooting, maintenance, repair, and upgrade.
Teamed with Regional Specialist in the installations, upgrades, configurations and troubleshooting of Galileo/Apollo network used by over 600,000 travel agents worldwide.
Provided technical support and end-user training to internal and external customers on network, software and computer systems.
Managed priority ticket, scheduled, updated and closed service calls
System preparation and deployment hardware, patches, updates, replacements
Workstation, Server, Installation and Break/Fix service call for Dell/HP/Compaq/IBM and Lexmark
Dell, IBM, HP and Galileo/Apollo system installation and network infrastructure deployment
Token ring to Ethernet upgrade and Nortel to Cisco upgrade for Apollo System