We provide IT Staff Augmentation Services!

Project Manager Resume Profile

5.00/5 (Submit Your Rating)

Minnetonka, MN

Hire Now

SUMMARY

16 years of experience in Project Management, Ecommerce and Web Development with strong B2C and B2B experience. Proven leadership skills with ability to manage and communicate implementation of leading edge solutions and systems resulting in streamlined business operations, decreased costs and increased operational efficiencies.

Core Management Competencies

  • Project Management and E-commerce Development Strategic Technology Planning
  • Internal and External Relationship Management Budget Salary Administration
  • Recruiting and Training Business Process Improvement
  • Agile Methodology Time Management
  • SDLC

Technical Expertise

  • Cherwell CMS Endeca SharePoint and Jira PROFESSIONAL EXPERIENCE Recapitalization Partners Dec 2013 Present Internet Development and Project Management Consultant
  • Tealeaf SQL/HTML/CSS
  • Keynote QuickBase
  • Database Systems Administration and Maintenance Quality Control, Analysis, Validation Controls
  • Business Impact Analyses Web/Internet Design and Operations
  • Technical Flow Charts Technical Support, Training and Troubleshoot
  • Provide consulting services to other Recapitalization Partners companies remotely when needed.

Professional Summary

Confidential

Project Manager

  • Directed a team 9 Programmers some of which were remote.
  • Managed all IT projects from concept and proposal to completion including 2 Retail Ecommerce production websites Gandermountian.com and Overtons.com .
  • Conducted daily Programmer team meetings and weekly project update meeting to the Executive Team.
  • Implemented high profile projects Adobe Suite products, Tealium, UI enchantments .
  • Participated in all project launch testing.
  • Worked with Programmers to resolve website issues and lead Post-Mortem discussions.
  • Partnered with all levels of the organization to ensure that website content, design and technology align with the overall company business, marketing strategies and enhance the customer experience.
  • Consistently met project timelines and budget constraints for all projects.
  • Coordinated the planning and development of changes to the company's website to ensure site is accessible and supports the needs of the organization's customers and consumers.
  • Monitored project activities and resource availability.
  • Responsible for the recruiting, management and career development of employees.

Confidential

Project Management

  • Managed Teams of up to 16 including off shore and remote developers, QA and Creative Teams.
  • Exposure to LAMP and Microsoft environments.
  • Website development with several different programming languages: SQL, PERL, Java, JavaScript, PHP, C/C and .Net.
  • CMS Implementation
  • Lead analysis, design, and implementation of business processes and technology initiatives that supported and increased the efficiency and effectiveness of service to enhance vender sales and efficiency in a retail environment.
  • Provided technical assistance to staff, maintaining written process flow descriptions and staff training on software usage.
  • Directed and assisted in creating a Web based online reporting system for customer service and vendors.
  • Managed administration of SQL database system with emphasis on website support, report writing, creation of customer export files, design and implementation of field staff call reports and information flow increasing efficiency by 20 .
  • Partnered with all levels of the organization to ensure that website content, design and technology align with the overall company business and marketing strategies.
  • Consistently met or exceeded timeline and budget constraints for all projects.
  • Responsible for the recruiting, management and career development of consulting staff.

Confidential

Web Administrator

  • Developed, recommended and implemented process improvements to automate and improve overall customer service and call center efficiencies.
  • Implemented project and website conceptual design, content organization, interaction and navigation design, flowcharting, and visual design.
  • Created and coded company Intranet reducing calls in queue by 25 , increased company retail sales by 15 , improved customer satisfaction on all levels and raised the morale of 75 customer service representatives.
  • Managed and supervised ongoing design, maintenance and management of intranet site. Site included over 1700 pages and 9 individual department sites.
  • Troubleshot system errors and worked with vendors and other IS technicians to resolve outstanding issues.
  • Communicated with all department managers and VPs as to changes, updates and additions to website.

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship