SUMMARY:

Extensive experience in IT providing technological innovations to clients. Those clients included: medical, financial industries, local Maryland, DC, and VA and Federal governments ICE, DOD, and DOJ , and the Military. Excellent ability to assess client's needs, establish project specifications, evaluate hardware/software solutions. Proven expertise in project management from conception to completion, driving process improvements at all levels with forward-thinking, strategic-planning attitude to surpass expectations and goals. Motivational leader and communicator capable of building cohesion and project engagement across all levels of staff, senior management, vendors, and clients.

Expertise includes:

• Strategic planning and technology assessment.
• Managing IT infrastructure vendor relationships
• Work with IT infrastructure providers to resolve issues
• Manage and integrate multiple projects and deadlines to ensure successful implementations.
• Identifying areas that qualify for re-engineering and/or process improvement.
• Proven customer service skills for internal and external customers.
• Excellent Technology risk and vendor management and negotiation skills.
• Disaster Recovery

PROFESSIONAL EXPERIENCE:

Confidential

Project Coordinator

• Coordinate with multiple IT teams to upgrade Telecom circuits in US Gap stores. Manage and maintain bridge calls during migration maintain communication between SE and onsite tech/engineers, GAP Command and any all parties engage throughout the migration
• Determine which product towers need to be engaged i.e. WAN/LAN/Firewall/DNS/DHCP to keep migration on track and completed
• Updated nightlythe migration status in project spreadsheets, status reports and upload reports onto SharePoint site
• Coordinate with multiple IT infrastructure vendors to ensure that service offerings are being conducted efficiently and in accordance with the promises laid out in the contract and
• Managed relationships with SE, Onsite Techs, client and client's contract personnel. Provide cohesive environment throughout the migration with all vendors.

Confidential

Independent Project Coordinator/Sr. Recruiter

• Provide technical advice and assistance to management regarding SLA s by analyzing, documenting , and improving vendor processes
• Draft project plans, managing tasks, time, resources and cost Track and manage project financials and reporting to client stakeholders
• Developed and implemented Disaster Recovery Plans for clients
• Facilitates project and troubleshoots problems or issues associated with project s
• Conferred with Sr. management regarding changes of significant consequences to the scope of the SLA
• Recommending changes or adjustments to ensure timely service offeringsin the SLA
• Work with IT infrastructure vendors to resolve problem issues
• Responsible for updating matrix when services from vendors are being utilized
• Coordinate with multiple IT infrastructure vendors to ensure that service offerings are being conducted efficiently and in accordance with the promises laid out in the contract
• Researched support for projects for clients, evaluated technical services, evaluated new IT implementation provided synopses or summaries of research findings and searching the public domain for existing IT applications for measurement and clients' decision support, achievement of best practices, or implementation guidelines
• Ensuring that the service management from various vendors are accurate
• Ensuring that the invoices from various vendors are accurate, checking and re-checking invoices
• Managed relationships with appropriate vendors, including monitoring of budgets, task management and project approvals and
• Provide strategies for building out and implementing effective communications, tools and techniques newsletters, presentations, team sites, instructor led, online, job aids and other instructional tools.

Confidential

Technical Project Coordinator/Recruiter

• Direct and monitor the requirements, framework conditions and progress of short-medium term IT projects involving a limited number of technical staff, project leaders and subcontractors up to six people
• Ensure development of products and services to customer requirements within the specified resources
• Define goals and outline approach and make adjustments within the constraints set to achieve the optimum results
• Work with specialists in the field of development, users and customers, produced goal and target specifications, to resolved any conflicts that may arise and minimize potential risks
• Direct technical and personnel resources to ensure project results conform to quality, time and budgetary requirements recruit if necessary appropriate technical personal for each project.
• Ensure working conditions that permit project personnel to implement the development work in the most cost-effective and efficient manner
• Maintain an appropriate relationship with customers to ensure that the project results are acceptable and graspable to senior management
• Coordinating with customer to understand resource and skill requirement for the project
• Work with the recruitment team to source resumes Screen resumes for project contractors
• Schedule interviews by customer and final selection for fulfillment and processed onboarding formalities for project members
• Submit timesheets, expenses and related invoicing to corporate office for processing
• Point of contact for the project resources and bridge between the customer and the project and
• Provided leadership and direction for the project team.

SKILLS:

Operating Systems

Novell NetWare 5.vx, 6vx NDS NT 4.0 Windows 2000, Active Directory 3Com UNIX. Proficient in: TCP/IP, IPX, Ethernet, Token Ring, ISDN, T1 Connections.

Server and Workstation Class

IBM, Compaq/HP Servers Proliant Series, DL380, DL500 Dell PowerEdge Servers, and Compaq SANs.

Software

Exchange 2002 Outlook 97/98, Outlook Express, Outlook 2002, 2003, 2007 , Eudora Mosaic, Netscape, MS Project, SharePoint Microsoft Professional NT4.0, 2000vx, XP, Vista, Windows7 Viso,v.x, Excel v.x Microsoft Office v.x SoftSolutions WordPerfect Office, GroupWise.