Project Manager Resume Profile
VA
Technical Project Manager with over 25 year of IT experience with a focus on software development , infrastructure, and system architecture utilizing extensive knowledge of security, design principles and technology. Employed in a wide range of technical fields and business situations, from startup to contractor to contract management. PMP certified in Project Management helping organizations with both project and change management to more effectively utilize enterprise software and project management systems. A flexible, analytical, and deadline-oriented manager with excellent abilities to manage simultaneously multiple projects and solve complex problems utilizing a systems approach. Knowledgeable and experienced with FISMA, Certification and Accreditation processes C A and documentation.
Professional Experience Confidential Project Manager / Architect
- Managed outsourced and internal software development teams to develop Mobile-Loc, the company's Secure Data Mobility Management product. Efforts included vendor management, deliverable testing, management reports, coordination with internal developers, producing development plans, maintaining project plans in JIRA, requirements analysis, schedule maintenance. Implemented move from SDLC to an Agile based software development practices including sprint planning, story selection, progress monitoring in JIRA. Provided development support including troubleshooting, testing, support, application builds on Android and iOS, JIRA administration, Git administration, and commit reviews.
- Built and managed infrastructure to support the company's office and development including VMware setup administration, Cisco router configuration, MySQL setup, replication administration, Linux server setup, Kickstart scripting, server load balancing using LVS/pulse, AD setup testing, Nagios monitoring.
Confidential Senior Technical Project Manager
- Managed multiple projects in a matrix resource environment utilizing diverse teams including network service providers and customer staff. Managed day-to-day operational aspects of a project and scope. Managed teams to provide design, test and validation of planned project deployments. Created, updated and managed project work plans, deliverables, schedules and status reports using Microsoft Project and Microsoft Project Server. Managed over 15 application development, infrastructure, and life cycle refresh projects.
- Regularly briefed senior management including the OSD/CIO on Project Change Requests and Project statuses, including the Enterprise Change Control Board ECCB and Internal Project Review IPR meetings. The IPR briefings were in support of the OSD/CIO working toward adherence with the SecDef Efficiencies Memo and resulted in reduction of network complexity and project cost reductions, which are both identified as SecDef Efficiencies objectives.
- Provided input and feedback to Senior Management on organizational, procedural, and methodology changes. Utilized my training on Earned Value Management, Software Development Life Cycle, and Project/Project Server to recommend improvements and changes to project management processes.
Confidential Systems Analyst
Business Service Management Business Development and Proposal Writing.
Project Manager
Confidential
- Project Manager for Enterprise Systems Management Enhancement team within the overall AMDEX Operations contract. Provide engineering and system design for the overall CBP system monitoring and alerting. Lead a team of ten engineers implementing new monitoring methodologies, working with individual Program Offices for monitoring enhancement and supporting 24 x 7 operations team under same contract. Major multi-year effort underway to implement new Business Service Management software, Managed Objects, to provide clear business impact of system alerts and failures.
- Managed certification and accreditation C A of Enterprise Monitoring System Major Application. Wrote major portions of the System Security Plan and other application documents.
Confidential Project Manager
- Managed the C A of the Freight Assessment System. Major deliverables included the System Security Plan and Implementation Plan. Worked with application developer to satisfy the required audit controls for the system.
- Project Manager within the Unisys PMO, worked on a variety of TSA infrastructure initiatives including network enhancements, and application installations.
Confidential Lead Architect
- Responsible for the organization, planning and management oversight of ESA's Kansas City Data Center move to a new facility in February and March 2007. Created a database of all the equipment as it existed before the move and its location in the new facility. This database was used after the move by the operations team to manage the ongoing support.
- Responsible for the architecture and design of new Development Center to house all major software development activities including new standards for blade server/virtualization supported development methods, including evaluation of blade server platform.
- Devised Storage Management Plan to guide future SAN and NAS purchases including implementation of COOP and DR capabilities. This plan included complete change of Exchange SAN infrastructure and enhanced replication for better COOP capabilities.
- Responsible for gathering yearly budget submissions for capital expenditures, reviewing them for technical and business merit and helping government managers decide on priority of funding requests. Work with requesters and acquisition team to ensure that proper specification is provided for open bid items.
- Security and Security planning - Created plan to update all firewall rules together with a process for keeping the rules up to date and documented. Designed new internal security architecture to allow for proper separation of R D, development, test, IV V and production.
Confidential Lead Architect
- Evaluated hosting alternatives, wrote solicitation documents and planned upcoming migration to new Kansas City data center of over 100 systems. Coordinated with the vendor to ensure they can meet the extremely tight deadlines to move us in under four months from project inception.
- Project Manager for Symantec Anti-Virus implementation Upgraded Symantec Anti-Virus to the current version, which required updating 5000 desktops and servers. This was the first project to go through Initiation and Planning Phases of the Division of Information Technology Management and Services' DITMS Project Management Life Cycle PMLC . Created the first version of many of the PMLC documents including Standards Management Plan, Issue Management Plan, Communications Plan and Organizational Change Management Plan. This project was managed using Project Management Institute PMI standards, tools and methodologies as incorporated in the PMLC.
- Project Manager for migration from Exchange 5.5 to Exchange 2003 - Moved ESA's email infrastructure supporting 5000 users into new cross-domain setup with user and password synchronization. Rearranged LUNs on Storage Area Network SAN to provide greater expandability without purchasing new hardware. Project was completed on time to comply with end of life support for Exchange 5.5. Implemented new firewall configuration to provide needed security under new architecture.
Confidential
President, Owner
- Provided support and management for a variety of small and medium sized businesses and non-profits. Filled role that each organization needed CTO, technical adviser, security consultant, network administrator.
- Projects included building systems for customer service, server operations, and system monitoring.
- Designed and implemented network facilities for FloorPass system, a turnkey futures trading platform.
- Implemented comprehensive network security program including distributed personal firewalls, mail scanning, virus protection, router configuration, and network firewalls.
Confidential Senior Manager, Architecture and Engineering
- Reduced cost of Time Warner Internet connectivity over 2 million per year by utilizing AOL's extensive network, including building VPNs interconnecting business units allowing new cross company teams to communicate. Relocated and combined two data centers in California into one facility, which achieved both an increase in dependability and a significant reduction in costs, while minimizing service interruption. Supervised teams that supported new and existing network, file, print, web and application services in 100 offices, with 15,000 users and 500 servers.
- Reduced budget approval times from three weeks to one by organizing and standardizing monthly budget submissions department-wide.
- Reduced costs 8 million per year by implementing 1.5 million network and server systems to provide company-wide LDAP directory services, to provide company-wide iPlanet Calendar solution, and to launch on-time new employee site ec.aoltw.net .
Confidential Senior Manager
- Supervised the technical operations of the five AOL-owned call centers. Twice refreshed over 2,000 PCs while minimizing the impact to the call floor. Planned and conducted application rollouts to call centers, which resulted in 20 reduction of call times. Liaison to International JVs' and nine outsourced call centers for the setup and operation, including new site setup, network connection, and application installation. Shared best practices and coordinated change management.
- Built AOL Latin America's call center in Argentina, Brazil and Mexico, trained local operations teams so that AOL Latin America launched on time. Performed onsite due diligence on AOL's JV partner, Legend Computers for call center operations in Beijing, China.
- Designed and built switched network rollout to move from 10BaseT to 100BaseT.
Senior Project Manager
Developed and executed IT's plan for Columbus office/production network separation to allow CompuServe 2000 to launch on time. Built AOL Call Center infrastructure in Philippines, that handled most AOL email and interactive traffic saving the company 8 million per year.
Senior Network Engineer
Optimized and improved backup strategy to minimize data loss from server failure. Standardized server environment, specified hardware, software, and backup setup. Analyzed server downtime issues and eliminated over 95 of server unavailability. Re-architected the 4.11 Netware installation to provide long-term stability and growth. Wrote C program to index all spam complaints, which decreased reaction time by 90 .
Network Engineer
Confidential
