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Senior Program Project Manager Resume Profile

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SUMMARY:

Confidential who has a documented and proven background as a value oriented Project Manager. Who has a history of turning around troubled projects and delivering results If Mission Critical, High Visibility or Troubled Projects are one of your concerns, I am your Consultant Results are what I produce I am intimately proficient with Waterfall, Agile, Scrum and other project management methodologies. Open to project engagements of short or long term duration. Incorporated and available for direct or subcontract engagements, mentoring or training. Optimistic, Senior Project Manager Consultant, with over 17 years of experience delivering SDLC applications, infrastructure, ERP, CRM and Omni-Channel retailing, related projects for domestic and international clients. Who understands Lean Six Sigma and Theory of Constraints principles Extensive IT background includes over 28 years of roles as Senior Program Manager, Senior Portfolio Manager, Senior Project Manager PMP , Agile PMI-ACP /Scrum CSM Project Manager, Agile Trainer, System Developer, Data Warehouse DW Architect, Business Analyst and a Six Sigma Green Belt practitioner across many platforms within the enterprise. Hands-on technical and management experience with respect to development and deployment of large scale application systems, infrastructure architecture, business intelligence BI tools, support and efficient design. Project Management proficiencies and knowledge base includes PMI methodology, CMMI3 methodology, Agile Coach / Scrum Master methodology, Kanban, SAFe Framework, SDLC 2.0, PDLC, Six Sigma Green Belt, Integration / Migration Process management, Critical Chain Management, Testing Scripts, Cloud technology research and others. Initiatives including feasibility studies, data warehouse Kimball , star schema, snowflake schema, data gathering, data modeling, data architecture, system/business analysis, design, coding, system deployment, tuning, quality control, project standards, data conversion, VMware, DBA work and Hyperion OLAP development are also tools in my tool belt. Other responsibilities include, but are not limited to Line Management, benefits/cost analysis, ROI tracking, Payback analysis, Earned Value EV analysis, Oracle and SAP ERP upgrade evaluation, Data Integration Design Documents, Entity Relationship Diagrams, Logical Views, Schema maps, Power Point and Visio presentations, Reporting tools include, Clarity, Sharepoint, Open Workbench, MS Project/Server, PMO dashboard, Office365, Smartview and others.

Technical milestones include 2008 MS SQL Server, Disaster Recovery DR replication, Oracle DataGuard, Snap Manager,

Snap Mirror, Gird, 3 Tier Architecture, Citrix, Web, VMware, LUN and SAN configurations, online IMS, CICS, batch IMS, CICS, DB2/SQL, graphical user interface GUI tools , VOIP, TELON, EASYTRIEVE PLUS, COBOL, COBOL II, interfacing with Oracle ERP RDBMS. Exposure to Hyperion Series 9 fundamentals, HFM, HDM, OLAP concepts with Essbase, DB2 UDB, MQseries, PL/SQL, MS/SQL, SQL SERVER, JAVA, Web site publishing, CMMI, Six Sigma Green Belt Certification, PMP Certification, Agile/Scrum, Rational Unified Process RUP methodology, JAD, Sarbanes-Oxley SOX, UML, XML, LOTUS NOTES, Domino, Infrastructure Architect, Data Architect, Data Warehouse DW , Data Mining, ETL tools , Business Intelligence BI , Disaster Recovery, LAN/WAN SAN, infrastructure installation, eCommerce ,

SKILLS:

PM METHODOLOGIES: PMP, SIX SIGMA, Agile, XP, Lean, Scrum, DSMD, FDD, AUP, JAD, CMMI, SOA, Waterfall - SOFTWARE: IMS DB/DC, IMS DL/1, DB2, CICS, COBOL, COBOL II, MICROFOCUS COBOL, Erwin, Metadata, CLOUD CONCEPTS, JCL, MFS, BTS, ADF, PSBGENS, MGSGENS, OS/MVS, SQL, QMF, EASYTRIEVE, SAS, HTML, UML, XML, JAVA, WINDOWS, EXCEL, MS WORD, LOTUS NOTES, Walker Financials CARMS, MS SQL, TIBCO, SNAP MIRROR, NetApps, Snap Manager, Grid Tool, MS 2007 Office Suite 2007, Guardium, HFM, HDM, etc.

  • Waterfall Project Manager PMP Agile / Scrum Master Trainer PMI-ACP
  • Program Manager Portfolio Manager
  • Quality Manager Six Sigma Process Project Manager PMP
  • Infrastructure Project Manager Conversion / Integration Specialist
  • Agile / Scrum Project Manager PMI-ACP IT Consultant / Specialist
  • Complex and Distressed project, Project Manager International liaison for Project Development

EXPERIENCE:

Confidential

Senior Program Project Manager

  • Various consultant engagements including Confidential various start-ups and mobile app engagements.
  • As a Program/Portfolio/Planner Manager I had as many as 13 direct reports and 50 indirect reports.
  • As a Senior Project Manager, I utilized the full spectrum of the project manager's tool chest and worked on Data Warehouse ETL/BI/Data Marts , Infrastructure, and Application Development projects.
  • Technologies used included MS Project, Project Server, Clarity, SharePoint, Microsoft Lync 2010 communicator , SDLC 2.0, Agile/Scrum, Hyperion, Oracle, Open Workbench, Microsoft Office 2010, Cloud, Live Meeting and a host of KPI metrics.
  • Other project efforts included global deployments, I owned two global, multi-day, multi-continents implementations, Agile mentoring, Agile Trainer, Agile Coach, Scrum Master, Agile Project Manager coach and Waterfall Project Manager.
  • Co-located and Distributed geographically dispersed Agile projects.
  • Many of the java customer support applications integrated with VRU's and Unified Voice.
  • Projects financials and forecasting were maintained using Clarity, SharePoint and OpenWorkbench.
  • Global teams were located on 6 continents.
  • I also engaged in meetings whose goals were to roll-out Agile/Scrum standards, tools, guidelines and practices enterprise wide along with evaluating PEGA software as an Agile tool.
  • Lead Wealth Management Initiatives and training
  • Created Agile/Scrum Instructional Presentations
  • Created PMP Instructional Presentations
  • Consulted and Brainstormed with business partners on Hyperion HFM, FDM and reporting products
  • Lead Mobile Application Development projects

Project Manager Consultant

  • As a Project Manager for this Asset Management Company I was the owner of four enterprise wide projects.
  • In a matrix environment I managed or supervised teams of 8 core team to 50 deployment resources.
  • Upgrade from 2005 to 2008 SQL Server database platform, implementing Data Encryption for all data at rest DAR , implementing Data Obfuscation and implementing an enterprise wide multiple locations Database Disaster Recovery strategy.
  • Architecting a Data Center move is also the backdrop to the DR project. This included all applications, infrastructure, and Data Warehouse environments. Currently four deployments or rollouts has been implemented.
  • As the PM, I have brought some structure to a complex organization.
  • Aggressive delivery of project results were made possible by using advanced project management techniques. Some deliverables include

Director / Project Management

  • As a Director, I drove the process of obtaining licensing and state approval for this business. From an IT prospective,
  • I used PM skills to manage and direct the activities of this company.
  • Project Initiation, Planning, Execution, Controlling and Closure methods were used to develop the significant initiatives of this organization.
  • Web Management Design, developing Business SOP's standard operating procedures , network integration,
  • overseeing Procurement and Contract negotiation skills were also used to successfully pursue the business of this company.

Project Manager Consultant

As a Project Manager for this international manufacturing and distribution logistics concern, my projects included multiple nationwide server upgrade procurements and deployment projects.

  • In a matrix environment, I managed and supervised 8 resources.
  • I also was the Program Manager for Infrastructure Architecture Management of two new facilities. The new construction of a four line production and manufacturing facility along with the build-out of a separate chilled distribution facility.
  • Both projects interfaced with the chilled supply chain and other distribution centers.
  • My PM duties required me to perform the full complement of PM activities along with gaining
  • Other deliverables included the migration of data from legacy systems to SAP data warehouse environment, Project Charter, Project Plan, Project Schedule/WBS, Server Build Procedures, SAP ERP Integration, Deployment / Go Live Procedures, Disaster Recovery Plans, Training, Architecture Assessments, SDLC remediation, Decommission of Infrastructure, Functional/Non Functional Business Requirements, Traceability matrix, Infrastructure Architecture Assessments LAN, WAN, SAN , Equipment Accounting capital/expense , etc.
  • Tools used include MS Project Server 2007, Outlook 2007, eRoom, Primavera, KnowledgeNet, KnowledgeStore, Caliber, Star Team, Oracle 10g, Oracle8i, etc.

Project Manager Consultant

  • Reduction CCR Program, I worked on Agile/Scrum and Waterfall/Phased methodology projects. Capital One is recognized as an industry leader in the BI Business Intelligences analytic space.
  • In a matrix environment, I managed and supervised 12 resources on the first project, 12 onshore and 3 offshore. On the second project, I directed and supervised 6 international directors.
  • My projects or iterations involved evaluation of business tools and processes for complexity reduction, cost savings or cost avoidance.
  • BI tools such as Micro Strategy, Business Objects, SAS, Hyperion BRIO, Planning, HFM, Essbase, Financial Reports, FDM and other enterprise wide tools were evaluated during this project.
  • Work on Data Warehouse, Data Mart and Business Intelligence initiatives. BI tools such as Micro Strategy, Business Objects, SAS, Hyperion BRIO and other enterprise wide tools were evaluated during this project.
  • Another project is assessing which business processes should be re-used or adopted enterprise wide due to their efficiencies. This project involves management at the international UK, Canada, India, US or global level, involving only director level members.
  • Hardware Infrastructure, Architecture and Project recommendations would be socialized along with their best practices.
  • Under my direction previous projects were brought out of red and yellow status to green status. Iterations had been completed and multiple pilots began.
  • Metadata Management is one of our piloted processes.
  • MS Project Server 2003, SharePoint, Knowledge link and Project One were some of the tools I used, along with an Onshore/Offshore model.
  • Ensuring compliance to established PMO standards were also my duties.

Infrastructure Project Manager

  • Managed, directed, coordinated, communicated and drove closure of IBM and Honeywell International infrastructure assets and financials.
  • I facilitated the orderly transition of assets, primarily servers and memory storage, from or to IBM's client. Managed and coordinated a national team of providers to, build, commission, wipe and decommission servers.
  • Validated closure letter process and financials of other project managers before asset were finally closed.
  • Scheduled agenda meetings with Honeywell and IBM stakeholders.
  • Attended meeting with Honeywell and IBM stakeholders weekly to communicate status, issues or concerns.
  • Attended training sessions related to IBM's products i.e. ODBS, Financial Reporting, RUP, etc.

Project Manager / Business Analyst

My charge with this national leader in worker compensation claims services, were to lead a team to produce IAIABC compliant EDI transmission records. My duties involved being the business analyst and managing the project using Project Management Institute PMI , Project Management Professional PMP methodology.

  • In a matrix environment, I managed and supervised 3 resources.
  • Duties included, evaluating the customer's 700 plus page requirements document, producing business rules, producing business requirement specs, producing test cases and quality requirements for the project team.
  • My role also included,, defining project objectives, milestones, prioritizing work schedule while establishing timelines, establishing meeting agenda items with stakeholders, defined reporting requirements, defining quality requirements, producing test cases, preparing end-user questionnaires and data gathering.
  • Project administration included Initiating, Planning, Executing, and Controlling, and Closure, post implementation review for the project.
  • Establishing best practice guidelines, identifying lessons learned, producing acceptance criteria requirements and creating consensus while managing customer expectations were also initiatives that were provide.
  • Copious amounts of documentation, interviews, charts, flows, benefit analysis, risk management, loss control and best practice techniques were used or produced.
  • The software construction used each phase of the Software Development Life Cycle SDLC . MS SQL SERVER and MS SQL was the backbone of the construction phase. Other tools used are Project, Visio, PowerPoint, Adobe PDF Professional etc.
  • Duties included each phase of the project development life cycle PDLC and the software development life cycle SDLC .
  • RUP methodology including: quality by design, got the users/developers involved, overall focus on quality, functional documents, performance issues, scorecard deployment, etc., were used.
  • I managed and supervised 12 people. Other involvement included:
  • Creating and Implementing Business Plan
  • Creating and Executing Project Plan
  • Creating and Implementing Network Plan, LAN/WAN IP configuration VOIP etc.
  • Conception, Development and implementation of companies Web Site SDLC
  • Creating, developing of data mapping repositories Data Architect
  • Create data warehouse concepts and schema
  • Evaluate, Create, Develop Infrastructure Infrastructure Architect
  • Managing day to day activities, issues network/hardware and executing plan
  • Created and Implemented best practice and lessons learned methodology.
  • Evaluated Sarbanes-Oxley SOX fundamentals for compliance
  • Evaluated UML and XML for data modeling and future web initiatives

Confidential

With this client, I was the Project Manager and business analyst for three projects. Technical support was provided for this client when requested by the CIO to support other critical efforts. Duties performed for this clients included but were not limited to:

  • I managed and supervised 3 people.
  • producing business needs request or other project initiation documents
  • driving the needs request process, obtaining stakeholders signoffs, setting stakeholders agenda items, producing business requirements for development team, defining business rules, producing test cases, defining quality requirements, establishing best practice repository, identifying lessons learned and creating consensus while managing customer expectations.
  • Creating Project Definition Plan, producing all supporting project documentation such as WBS, schedules, cost accounting, risk plans, communication plans, scope definitions etc., organized meetings with project sponsors and key stakeholders.
  • Coordination of activities between team members in multiple states with four different companies, evaluated, create and develop infrastructure facilities for various implementations.
  • Additional projects included the migration to a new Oracle Data Warehouse environment including data mapping, data integration, ETL, referential integrity, and data validation. Data migrations ETL were also preformed to move data from one data center to another. Integration upgrades from MVS to Oracle were analyzed weekly.
  • Consulted weekly on data, functional and platform issues regarding the Oracle environment.
  • Brainstormed features and functional impact of ERP upgrades from Oracle 8i to 9i.. Performed SME analysis for application integration into the Oracle platform.

Confidential

One of the projects impacted many major databases, many applications on various platforms. I.e. Customer relationship management CRM , revenue maintenance, account receivables Walker CARMS , general ledger, plant and equipment applications on UNIX, Informix, ODS, AS/400 and IBM MVS Mainframe hardware.

  • This project had national impact on every system that used a customer number. The communications, coordination and timing between systems and departments throughout the US were critical.
  • The content of this project interfaced with TIBCO midware due to its multi-platform, multi-lingual features.
  • TIBCO features such as data transportation/ transformation, multicast and routing were critical to the successful completion of this project. Indoctrination to TIBCO components such as Message Broker, Rendezvous, Adapters and Hawk features were understood. Analysis of Websphere also undertaken to interface with project.
  • I also produced documents for: 'Project Need, 'Project Definition', 'Business Requirements' and 'Project Plan'. Project plans were created using MS Project, PMO project management office - James Martin methodology is used to communicate project scope, issues, status and milestones throughout the organization. MS PowerPoint was used for his presentations to the VP and directors. He coordinated stakeholders meetings, set the agenda and communicated issues to the national team.

This client had a desire to create new DB2 system with a data warehouse focus and convert/integrate data from legacy files UB92 and HCFA1500 files to populate the newly created DB2 system tables. These DB2 tables would also be the data warehouse / data mart for some WEBFOCUS intranet reporting in a 3-tier NT server environment. HIPAA

  • I supervised 3 people.
  • evaluating stakeholders requirements documents, meeting with stakeholders, analyzing requirement, creating business rules, creating business requirements, producing test cases, defining quality requirements, establishing best practices and identifying lessons learned. JAD and project development lifecycle methodology was used on this project. Conceptual, Logical and Physical designs were created. Data Warehouse techniques Kimball such as data gathering, design, interviewing, requirements definition, analysis, stars schema, snowflake schema, etc., were used.
  • His duties involved, evaluating, creating and developing the necessary infrastructure to facilitate this project, producing entity relationship diagrams ERD for the DB2 tables, logical and physical views for the data,
  • Data Conversion Requirements Definition documents for each system and also defined task resources needed to complete this project.
  • Developing physical models for the DW using ERWIN, understanding HIPAA and working with metadata were also his responsibilities.
  • All work was performed in an IBM MVS Mainframe environment.

Project Lead/Business Analyst

Data migration data center move was from one data center location to another. Scope included the migration of Applications, Infrastructure, and Enterprise Data Systems. This client was in transition from their legacy mainframe systems to an Oracle/UNIX based environment. Duties included maintenance support,

  • applying legal/regulatory changes and formatting data for the Oracle database /UNIX environment.
  • I was the primary contact, in regards to all conversion issues, arising from data on the mainframe going to the UNIX box. Year2000 Y2K considerations and issues were also services provided to this client.
  • Travel to the client site in Dallas, was also part of the support provided. Administrative skills used in this environment where time reporting, status reporting, project forecasting, scheduling and coordination of activities between departments, users and region to bring about the expected end.
  • Technical skills used in this environment were IMS/DLI, CICS, DB2, Easytrieve, JCL, and FTP, in a COBOL, VSAM, and HISAM in an IBM Mainframe environment.

The support levels with this client, covered many applications i.e. Invoicing, Account Receivable, Contract Processing, Electronic Billing, Weekly Mailing and I lead the monthly conversion file process, which were used by the ORACLE applications .

  • FTP's file transfer protocol , of data, files, reports, etc., to other national locations, was a large part of the conversion process.
  • I was on call for production support, 24 hours a day, 7 days a week. Providing answers and enhancements to user issues in the field.
  • Problems solving / Solution provider for work request were also a part of my responsibilities.

Consultant

  • Year 2000 Y2K , acceptance testing, implementation and analysis were the primary task performed at this site.
  • Supporting the financial accounting area, with new program development, analysis, design and user communication was a large part of the functions performed with this client.
  • These tasks were performed in an IMS, CICS, DB2, and IBM Mainframe MVS environment.

Project Lead/Consultant

Responsibilities included participating in the development, analysis and design of a performance incentive system.

  • I supervised 2 people.
  • Design phase also included DB2 tables with referential integrity and other proficiency considerations.
  • The incentive system would reward the sales force of Continental Airlines, for the performance of their travel agencies or telesales staff that were associated with their territory's sales volume.
  • The software tools used were DB2, COBOL II, EXCEL and MS WORD in an IBM MVS Mainframe environment.
  • There were significant communications with top management at Continental Houston daily, in an effort to further enhance this system and offer solutions to business issues and needs etc.
  • Travel to the client site in Houston, was also a part of the support provided.
  • These tasks were performed in an IBM mainframe and PC network environment.
  • The next phase of this project scheduled is to have a GUI interface with probably Visual Basic as its platform. CICS appears to be the second choice as a platform. This phase will make the results available to the national community of sales representatives and travel agencies, not just the administrators, as phase one does.

Consultant

Responsibilities included developing software in the Insurance and Risk Management areas. Analysis, design and maintenance were duties performed in this area.

  • Software tools used, were DB2, COBOL II and EASYTRIEVE PLUS.
  • Responsibilities also included developing software to standardize reporting of benefits to over fifteen different vendors that provided benefits to the employees of this company.
  • Supporting Human Resources and Payroll areas, with new reports.
  • Addition duties were to provide the end user reporting systems with strong user interface directors, vice presidents, senior vice presidents in the field and headquarters. Human Resources, Work Force Analysis development and Marketing Research Analysis were also areas that major time was spent.
  • COBOL II, EASYTRIEVE PLUS, SAS, FTP and OS JCL were the primary tools used in the completion of those tasks in an IBM MVS Mainframe environment.

HMO/PPO organization. This work was done using CICS, COBOL and XPEDITER skills in an IBM MVS Mainframe environment.Responsibilities included maintenance and enhancements to the Human Resource System.

  • Responsibilities also included interfacing with multiple users, analyzing their needs, coding and implementing the required changes.
  • Their technical environment used COBOL, DB2, and IMS DL1 under MVS on an IBM mainframe.
  • In addition, designed and developed inquiry software for the above systems using TELON and DB2.

Consultant

  • Responsible for producing conversion programs that produced variable length output for every account in the American Express system. The output records would then be loaded to an IMS database which provided worldwide support for decision making consideration on each account when needed.
  • Support was also provided in the system test cycles. Multiple, multi-level tables, records ranging from 41 to 14,000 bytes, COBOL and Xpediter were used in this task.
  • Resolved maintenance request submitted by users of the Merchandising Information Data Analysis System MIDAS .
  • The MIDAS system primarily required expertise in COBOL II, IMS DL1, IMS DB/DC, EDI and JCL in an IBM MVS Mainframe environment, with good communication and organization skills to interface with user in New York City and Phoenix, Arizona.

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