Skills

Employment History:

Confidential

Sr. Project Manager

• Direct the project scope, budget and schedule for compliance with customer specifications.
• Identify and present non-conforming issues to project sponsor and assist in their resolution.
• Direct the project scope change management process.
• Identify potential risks to the completion of the project, including resources, costs and systems and recommend appropriate solutions.
• Direct project team meeting and provide guidance to project team members.
• Act as primary customer contact.
• Strong proficiency in MS Project/MS Office suite/MS Visio/SharePoint portal
• Developed Access and Crystal reports for claims and utilization management
• Mediate and resolve project team conflicts.
• Tracked plans and schedules, performing risk analysis, identifying and resolving critical path conflicts
• Ensuring effective quality control processes are in place to monitor deliverables produced.
• Direct appropriate and timely written communications with team members, department managers, customers and IT management.
• Direct projects to ensure they adhere to established methodologies, standards, tools, processes, policies and procedures.
• Ensure project management methods are used during Initiation, phase-gating and Closure.
• Direct and control financial budget allocated for the projects.

Confidential

Technical Project Manager / Project Engineer

• Provided a focal point between the vendor and the business team by working with the offsite vendor and the business project leader to exceed business expectations.
• Delivered a new dashboard application which provided a user-friendly front-end to the other applications in the portal. Delivered on time and within budget. Worked closely with the vendor to create the project plan, SOW, the Requirements document, the system test plan and the Operation Plan for the new application.
• Monitoring schedule performance and interdependencies executing critical path analysis, schedule risk analysis and cost/schedule integration quality and accuracy of the schedule database and integration with other program schedules
• Fashioned new procedures based on business process analysis of department and company
• Strong proficiency in MS Project/MS Office suite/MS Visio/SharePoint portal
• Supported the business project leader in identifying, prioritizing and scheduling Maintenance and Enhancement system releases via the Change Management system.
• Managed the delivery of the maintenance tasks developed by the vendor. This effort involved working closely with the vendor to analyze the cost estimates and to align the timelines of each release with the sales season, providing detailed requirements for each item in the change management system and reviewing the results of the System Test and the Regression Test.
• Managed the rollout of Quality Center defect management tool and associated processes, enhancing visibility of defects and testing results while reducing overall costs and increasing efficiency of team.
• Personally re-ran the System Test and the Regression Test before handing the applications and maintenance / enhancements to the business project leader for execution of the UAT.
• Obtained signoffs on the test plans before deploying the software to production.
• Allocated annual vendor budget and tracked actual budget usage on a monthly basis. Sanctioned payments on vendor invoices.
• Responsible for the overall IS budget for assigned projects and for delivering high quality software.
• Responsible for transforming business requirements into an IS concept and the realization and implementation of this concept. Worked closely with the business project leader to create an industry-standard business requirements document.
• Responsible for enforcing the given IS standards in the project e.g. software engineering, software life cycle management, etc. .
• Cleared the backlog of long-standing maintenance and enhancements tasks.

Confidential

Senior Project Manager

• Managed the delivery of Planview, an enterprise portfolio management system for Blue Cross Blue Shield of North Carolina.
• The implementation included loading existing program and project related data, creating interfaces with existing systems for the download of data required for various reports, readying BCBS departments for capacity planning, extensive training via formal classroom instruction and training labs.
• Ensuring effective quality control processes are in place to monitor deliverables produced.
• Functioned hands-on in a System Administrator capacity to configure BCBS Project, Resource and Portfolio Managers, configure Resource and User roles and assign projects and permissions to Project Managers, Resource Managers and Portfolio Managers.
• This exercise has provided me the opportunity to gain a detailed understanding of PlanView's internal functions.
• Identifying new business opportunities, Business Case development, Business Process Analysis, Business Process Revision BPR and Improvement BPI , Risk Assessment, Gap Analysis and feasibility studies
• developed, reviewed and modeled schedules for quantitative risk analysis in the area of Project Management, as well as on the theoretical level.
• Strong proficiency in MS Project/MS Office suite/MS Visio/SharePoint portal
• Combined with my 20 years experience with MS-Project I now have an effective project management toolset.
• 'Sold' the system to stakeholders and upper management.
• Participated in capacity planning and in loading program and project data into Plan view.

Confidential

Project Manager

• Created and delivered a Project Management Plan, Change Management Plan and Statement of Work.
• Reviewed and delivered the following major deliverables on time: System Architecture document, Installation of the SharePoint Architecture, UI Design Composites that require customization to the OOTB functionality provided by SharePoint and an Implementation Plan which includes a Content Migration Strategy and Risk Management Mitigation Plan.
• Strong proficiency in MS Project/MS Office suite/MS Visio/SharePoint portal
• Used software for the analytical part of risk analysis to drive the overrun risk down to acceptable levels
• Identifying new business opportunities, Business Case development, Business Process Analysis.
• Currently managing actual Content Migration from CMS to the SharePoint 2010 platform.
• Responsible for managing the entire project and interfacing with the client's Project Manager, Sponsor and Stakeholders on a daily basis.

Confidential

Senior Qa Analyst / Operations Advisor

• Review functional/technical specifications and assess coverage of business strategy and requirements.
• Support/Lead quality assurance efforts related to all aspects of technology implementation
• Support project delivery including Risks and Issues
• Plan and conduct user acceptance and technical testing
• Support/Lead defect tracking and resolution
• Strong proficiency in MS Project/MS Office suite/MS Visio/SharePoint portal
• Support/Lead automation of testing, particularly for regression and performance/capacity testing
• Lead a team of QA analysts and testers and provide direction and mentorship for sustaining high quality work product

Confidential

Project Manager

• Established corporate branding for a unique software development methodology as their USP and banner
• Established definitive corporate footprint via a holistic project approach to prevent IT project failures.
• Established offshore business partnership which resulted in expansion of company's market share by 25

Confidential

Subject Matter Expert

• Enabled EarthSoft to win the bid by furnishing a winning project structure and effective selling points for their Proposal.