SUMMARY:

• Project Manager / Product Owner of AML KYC Migration to IB platform. Led the rollout of an enterprise - wide KYC platform that enabled the firm to comply with the AML KYC regulatory policies by both Agile and Waterfall SDLC development methodologies
• Lead Business Analyst and Data Population Management with strong AML KYC/Client Onboarding projects experience
• Triaged and managed new release deployment incidents for QA/UAT and Production environments by using HP Quality Center/ServiceFirst ServiceNow
• Skilled in MS Word, Excel, PowerPoint, MS Project, Visio, Unix, Windows, Solaris, HP-UX, Linux, C/C++, SQL, Perl

EXPERIENCE:

Confidential

Project Manager / Lead Business Analyst

Responsibilities:

• Manage and optimize requirements and identify impact for global Client Onboarding with Transformation team
• Oversee project progress and ensure all risks, issues and dependencies being addressed accordingly
• Collaborate and set agreement with Transformation team for Minimum Viable Product and signoff
• Engage with transformation, business, legal, compliance and IT teams to define any system changes, put together business requirement with use case documents, and manage timeline of deliverables
• Manage KYC client refresh process and due diligence workflow for data change requests including end-to-end execution process with off-share team
• Perform complex data mapping activities for brokerage platform with transformation, business, legal, compliance, sales teams and end users
• Manage working groups for new requirements, change management and UAT approach discussions
• Engage JIRA backlog review and provide clarity for stories description
• Review changes in JIRA with Transformation, Business and Client Onboarding Run-The-Bank teams
• Work with onshore, nearshore and offshore teams on project level analysis and data analysis
• Serve as regional SME on regulations and support Business, Change-The-Bank and Run-The-Bank teams with questions and escalations

Confidential

Manager, Financial Crimes & Anti Money Laundering, Financial Services

Responsibilities:

• Provided ongoing support and partnering with Capgemini’s Practice leadership team for various initiatives
• Engaged new and existing clients which include project scope definition, in-depth data analysis, process reengineering and resource assessment

Confidential

Project Manager / Lead Business Analyst - Data Analysis/Reporting

Responsibilities:

• Performed data analysis for the existing negative news dataset and provided recommendations on enhancement
• Utilized Merlon App to manage testing activities for negative news screening for individuals and corporate entities and determine the materialization of the articles output Material Hit, Non-material Hit and False Positive Hit
• Initiated client meetings to triage daily issues and provided recommendation to enhance the AI and ML logic of the negative news screening app
• Managed reporting and delivery of new AI / ML engine releases with development team on all fixes and materiality matrix enhancement

Confidential

Project Manager - AML KYC Migration to IB Platform

Responsibilities:

• Managed Corporate Integration for IB Client Onboarding platform with wide range of stakeholders (i.e. business executives, system architect, compliance and technology)
• Engaged partners, stakeholders and support groups to manage delivery of client onboarding product functionalities
• Interpreted AML policies and standards, performing AML Risk and Control assessments and transforming gaps into the business requirements (BRD) for process and system enhancements
• Led visioning working sessions on requirement gathering and change management in JIRA
• Initiated the Scrum meeting discussion and responsible for end-to-end implementation including the areas of QA, UAT and Production Validation
• Triaged and managed new release deployment incidents for QA/UAT and Production environments by using HP Quality Center and ServiceFirst ServiceNow respectively
• Supported Helpdesk concerning for daily incidents’ categorization, escalation and workflow process.

Confidential

Business Consultant

Responsibilities:

• Provided business and technical consulting services to local business
• Conducted current state business and technical analysis requirement for respective business clients.
• Provided total solution for various areas, i.e. business process workflow, data analysis and infrastructure.
• Managed incidents and responded to client with recommendations in a timely manner

Confidential

AML/OFAC Systems Manager Consultant

Responsibilities:

• Created business and system requirements for AML related programs and enhancements
• Conducted joint application development (JAD) sessions and client meetings in collaboration with the stakeholders
• Managed and directed UAT activities with multiple internal and external teams, i.e. BSA Group, Business, Compliance, Technology Team and External Vendors
• Developed system monitoring mechanism and reconcile data imports from various bank and insurance application sources in order to ensure Prime monitor system functioning as expected
• Established new program reporting metrics for all monitoring rules with process control and provided recommendations to management
• Completed risk control self-assessment activities and managed remediation plans

Confidential

Project Manager - VP

Responsibilities:

• Led the rollout of an enterprise-wide KYC platform that enabled the firm to comply with the AML KYC regulatory policies defined by OCC
• Effectively defined a detailed plan and specification to migrate overall customer data from the legacy KYC platform to the new client onboarding platform (CitiKYC) by collaborating with Business, Operations, Risk Management, Compliance and Technology teams across the globe
• Developed and streamlined control process to regulate the workflows of ad-hoc, recurring and technology team recommended data change requests with stakeholders
• Managed due diligence workflow for data change requests including end-to-end execution process with off-share team
• Instrumental in outlining solutions on complex problems and show-stoppers by evaluating alternatives and analyzing problematic data in order to propose options by socializing with the stakeholders
• Conducted Periodic Review and Client Refresh for the new and existing high risk clients due to material changes with Compliance, Risk Management and Business teams
• Analyzed business requirement and assessed feasibility of the program enhancements
• Conducted joint application development (JAD) sessions and client meetings in collaboration with the stakeholders
• Utilized and managed the latest requirements, documents and procedures in team’s Share Point
• Consolidated and provided program reporting for the group which was used for reporting to the Senior Management

Confidential

Technical Consultant

Responsibilities:

• Provided business and technical consulting services to local business
• Analyzed IT hardware and application need for clients according to business or individual requirement
• Provided customer the project plans and potential project risk analysis and assessment
• Defined and carried out the entire project for local business and individual IT requirement gathering, detail tasks documentation, negotiation, product ordering, system implementation and user support
• Analyzed and validated customer financial data for error or inconsistency periodically
• Managed all types of ad-hoc requests, i.e. software/hardware acquisition, data validation

Confidential

Business Systems Analyst

Responsibilities:

• Gathered, analyzed and documented business requirements for business solution by engaging with clients across the country
• Managed projects, enhancements and user change requests by gathering the change details from users
• Created test scripts and worked with UAT team for release verification
• Managed implementation of Metabolic Screening Data System and Case Management System.
• Developed SQL queries for report generation and data analysis
• Administrated the workflow for system release from development to production implementation
• Performed Incident Management for all issues and managed them through Quickbase
• Provided Quickbase and application s to clients in order to facilitate immediate issue reporting

Confidential

Project Manager / Business Analyst - AVP

Responsibilities:

• Gathered and documented user requirement, functional specification, process and data mapping
• Managed resources, tasks and deliverables with projects and system enhancements
• Worked closely with business stakeholders/application development teams for system development, UAT, business support and data analysis
• Coordinated and managed production release, UAT signoff, deployment and post go live support
• Partnered with Compliance team for relevant AML/KYC application support, i.e. Message Filtering, Transaction Monitoring and Name Screening
• Led FATCA discussion with Compliance team users for the required system and operational changes
• Managed external vendor relationship for Dow Jones watch-list and Cityray HRMS system
• Provided business process reengineering for various business functions, i.e. Financial Control, Banknotes, Market Risk, Settlement, Human Resources