Summary

Executive-Level IT Manager with over 25 years of Information Technology IT and Software Engineering experience in diverse areas of technology within multiple industry settings. Demonstrated success managing Infrastructure projects, Software Design, Quality Assurance, Product Development, Internet Technology and the Project Management Office. Well-organized, result-oriented individual with proven ability to develop and implement standards, process and procedures that improve business functionality. Solid management skills, capable of forming and leading cohesive teams and motivating individuals to maximize levels of productivity within the company environment. Exceptional communicator and focused on building strong client relationships. EMPLOYMENT

Confidential

Sr. Project Manager

• Managed a multi-million dollar national initiative to migrate from Microsoft Windows XP to Microsoft Windows 7 and Office 2010 for over 4,000 desktop / laptop workstations in all 62 Borgess Medical facilities.
• Identification of applications to remediate, resulting in version upgrades to support Windows 7. Facilitated software procurement and testing efforts and the implementation for all application upgrades. Examples of application remediated ANSOS, Compumedics-Sleep Diagnostics, MS Access, Crystal Reports, Dining On-Call, TMS/4 Rivers, LotusNotes, Matrix, MILT, Paceart, PageGate, Physiotools, ReportXpress, NICE Inform, Solcom, Stedman, Holter/Spacelabs Smarterm, Visual Staff Scheduler Pro32, Wordperfect and VHI PC-kits
• Provided leadership to project application sub-teams, coordinated contract negotiation with the legal department, ensure that all project milestones were met, conducted regular communication with project team and stakeholders, manage budget and timeline Also coordinated activities between the Windows 7 and the Mobile Virtual Desktop project

Confidential

Sr. Project Manager

• Planning, monitoring and implementation upwards of 25 projects concurrently while providing continuous project management process performance improvements to meet timelines, budgets and objectives
• Manage a multitude of software development projects for SharePoint, JD Edwards, Oracle Business Intelligence Enter-prise Edition, Documentum, T-Recs, StarLims and innovative projects such as Enterprise Social Network Assessment, Service Desk Request form, to enhance and globalize as well as develop a document tracking tool for the Canadian region
• Maximize utilization of resources and executing programs flawlessly with best-practice honed methodologies
• On going monitoring of the projects to ensure tasks are completed on time and with high quality while preserving the SDLC Solution Delivery Life Cycle methodology
• Example of foundational projects include:PLM Product Lifecycle Management system selection assessment Siemens' TeamCenter Interspec proof of concept, to accelerate product innovation and manage the entire lifecycle of a product from its conception, through design, manufacture to service Conversion from Microsoft Visual SourceSafe to Microsoft Team Foundation Server Piloted and implement Clarity, a Project Portfolio Management system to ensure its capabilities of maintaining the sophistication of schedules produced in the Idea to Market, new product development arena.
• Provided executive-level comprehensive portfolio analysis, assessments executive summaries to improve decision-making.

Confidential

Sr. Project Manager

• Directed 35 resources on a major corporate program that involved rebuilding the critical policy generating legacy system, activities included in this test endeavor Functional, GUI, Usability, Security, Database, Cross-platform, Cross-browser, Accessibility, Performance/Load, Stress, Regression and User Acceptance Testing.
• Manage multiple testing projects concurrently cross divisional lines while working closely with assigned test leads and also interface with outside vendors and business partners. Manage assigned projects and was accountable for the successful implementation of those projects.
• Developed an innovative test case tracking process and defect tracking process using IBM's Rational Team Concert tool. Principal author of the training material as well as educating the testing team
• Leveraged Tealeaf web-based capturing tool and Certify an automated functional testing tool for the testing of a newly constructed enterprise wide foundational web-based application.
• Automate manual processes to speed decision making, improve consistency and reduce cycle time

Confidential

Disaster Recovery Project Manager

• Managed a group of over 70 individuals geographically disperse throughout the world in the successful execution of the Data Center Disaster Recovery Rehearsal project
• Coordinated the creation of Disaster Recovery plans for all mission critical systems at the Holland Data Center. Develop a master plan that incorporated IBM Tivoli Storage Manager, Symantec Veritas NetBackup/BackupExec SRDF Symmetrix Remote Data Facility strategies in order to substantiate the DR plan at HP's co-location Disaster Recovery facility in Alpharetta, GA.
• Provided valuable project charter information to the CIO of the Automotive Experience Division as content for the DR rehearsal implementation announcement to the divisional staff. Created DR templates so that a comprehensive methodology existed to make sure that all the IT staff, processes and systems were in place to get the Linux, Unix, AIX, VMware and Window systems restored and running, quickly and efficiently.
• At the conclusion of the rehearsal an in-depth tactical and strategic recommendation was presented to Senior Management to ensure Johnson Controls was prepared for any major disaster and ensure the impact of the disruption was minimized.

Confidential

Infrastructure Project Manager

• Managed large highly complex firm infrastructure initiatives:
• Email System Design - Developed a Request For Proposal for the migration from GroupWise to Exchange 2003, later to Exchange 2007 for the entire firm of over 3000 users at all 39 locations.
• Replace the Postini Email filtering system with Microsoft Exchange Hosted Services EHS
• Implement Instant Messaging Live Communications Server/Office Communications Server with Public IM Connectivity to other global systems and web connectivity for the entire firm.
• System Monitoring Assessment Project- establish the solution criteria for all of the servers in the Data Center, detailed potential vendors, their product offerings and preferred recommendation.
• Manage resources, budgets and contracts associated with each program as well as track and report progress against project baseline
• Coordinate internal and external communication, issues resolution, vendor interactions and successful transition to support and maintenance teams.

Project Management Office duties:

• Responsible for ensuring the company's Program execution meets the expectations of Senior Management on behalf of the Project Management Office
• Developed company portfolio Dashboards to Chief Technology Officer Senior Management
• Mentored staff with methodology encouraged best practice in project management planning.
• Developed a standardized Vendor Selection analysis tool that replaced complexity with simplicity
• Developed project management automation tools documented the procedures for the PMO
• Disseminated internal communications for project recommendations from the Project Review Board
• Managed the Statement of Work process contract negotiations in the development of new project work

Projects directed:

• Disaster Recovery Manage a million dollar project, Conduct Business Impact Analysis, created Disaster Recovery plans for each mission critical system and coordinated the selection of an offsite co-location DR facility. Ascertained the DR budget for the hardware, software, off-site facility and connectivity as well as ensuring the project stayed within the authorized budget.
• Migration of a standalone Goldmine system CRM to an enterprise multi-user environment. Implement the system and coordinated the training of the new users throughout the various offices in the United States.
• Select deploy Netsimplicity application to address the space constrains at the New York City location.
• Assess the implications of complying with HIPAA Health Insurance Portability and Accountability Act

Confidential

Project Manager / System Analyst

• Conceptualized, planned and launched enhancements for an Enterprise Resource Planning ERP system, MAN-TEC, highly customizable proprietary software.
• Develop proposals, risk assessments, detailed the project alternatives and presented the evaluation of the alternatives with financial impact and the recommended solution.
• Created work breakdown structures and detailed project plans.
• Software construction within an Object Oriented environment using Visual Basic and Visual FoxPro.
• Created weekly progress reports to management and clients.
• Managed all project changes beyond original system design, provided the determination of effort with an assessment of the impact to the plan and overall project.
• Develop a comprehensive Title Closing application and deployed it to 5 Title offices in Michigan.
• Provided maintenance and enhancement support for the Diocese of Lansing and Grand Rapids Pledge drive systems

Confidential

System Coordinator Level IV / Project Manager

Vendor Electronic Commerce group:

• Create realistic timetables and establishing inter-departmental communication for a web-based project, which involved XML data exchange between UCCnet and major retail companies.
• Provided system support for the EDI Electronic Data Interchange infrastructure.

Financial group:

• Analyzed and designed systems for the Meijer Performance Accounts Payable Mainframe System.
• Supervised programmers through the development, quality assurance testing implementation phases.
• Developed project plans for maintenance and enhancement of legacy systems.
• Designed the system specs, quality standards, test plans database structures for new system enhancements.
• Provided support to the Project Management Office.
• Awarded Methodology Mentor for project methodology improvements.

Confidential

Mid-west Regional Coordinator

• Manager of the Electronic Data Interchange EDI initiatives for the Mid-West region
• Design and implement reduced labor-intensive integrated systems
• Analyzing the exceptions to the plan and taking corrective action
• Calculating budget reserves and their relationship to risk management.
• Designed and orchestrate projects to transmit the EDI transactions
• Participated extensively in the re-engineering of the department thus allowing additional roles of responsibility, such as Selection Team Interviewer, Human Resource and Cost Coordinator, resulting in extensive involvement in the designing and execution of the department's hiring process

Confidential

System Engineer/Project Manager

• Consumer Related-Aftermarket CRA account AC Delco within GM/SPO
• Analyst, EDI coordinator and developer
• Member of the GM EDI committee, developed EDI strategies, addressed technical and operational issues
• Designed and constructed sales and marketing tools for CRA personnel
• Project Management Office
• Critical member of the Roadmap User Network Team, involved in Project Management improvements.
• Material Return, Receiving and Management Reporting systems
• COBOL construction in an IMS environment on the IBM 3090 using a MVS OS
• Extensive use of TSO, DB2, File-aid and other mainframe utilities.
• Single-handedly designed and implemented a Receiving System for the Main Parts Plant
• Customer Acceptance Testing and implementation phases of a large project to consolidate systems from Honeywell, Unisys and IBM to the IBM 3090.