SUMMARY

• Accomplished leader capable of delivering software development projects on time and on budget by effectively collaborating, facilitating, leading and coaching Scrum teams. Expert at driving and enforcement of Scrum rules, removing impediments and fostering self - management.
• Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• 9+ years of IT experience in Scrum Project Management, Delivery Management and implementation in full cycle operation.
• Strong domain experience in Financial and Banking applications.
• Good working experience with Scrum methodologies (Backlog refinement, Story grooming, Sprint planning, Daily Scrum Meeting and Sprint Retrospective).
• Experienced in transforming business requirements into solutions.
• Experienced in AML monitoring standards.
• Experienced in setting up and implementing scrum methodologies.
• Experienced in regulatory and compliance standards.
• Empowered teams to self-organize and coordinate within the Scrum team.
• Experienced in shielding the development team from external interferences and remove impediments.
• Hands on experience in creating and tracking project plans using MS Project tool.
• Hands on expertise with collaborative tools like JIRA, Confluence SharePoint.
• Excellent knowledge in project management processes Initiating, Planning, Executing, Monitoring & Control and Closing.
• Experienced in developing Project Plans, Designs and Executing them based on User Needs.
• Designed and implemented agile frameworks to help drive organizational efficiencies.
• Experienced managing Web Applications, client-server and data warehouse projects.
• Strong problem solving and trouble shooting skills and an ability to come up with creative solutions.
• Extensive experience in coordinating project effort, responsible for deliverables, status reporting to high level management, issue escalations.
• Build trusting relationships with team members, providing coaching and feedback.
• Capability to apply wide technical and practical skills to manage functional, regression, system integration (SIT), acceptance (UAT), browser compatibility and data warehousing testing.
• Excellent communication and presentation skills, self-starter and quick learner.
• Good experience with working on Onsite-Offshore model.

TECHNICAL SKILLS

Operating System: Windows NT/2000, Unix

EDI Tool: EDIFECS Tool (Ramp Manager, Transaction Manager), Knowledge on Spec Builder &XEngine Components.

Programming Languages: Sybase Power Builder, Java, Visual Basic, Panagon File Net Server, VB, HTML

Data Warehouse: Informatica 8.6.1, Informatica DT & DX

Databases: SQL Server, Sybase, Oracle

Tools: TFS, JIRA, Version One (Agile Management Tools), MS Project, MS Visio, Word, Excel, Power point, Quality Center, Plan View.Knowledge of FACETS Tool.

Version Control: Visual Source Safe, TFS

SDLC Methodologies: Waterfall & Agile.

PROFESSIONAL EXPERIENCE

Confidential, Mount Laurel, NJ

Agile Project Manager

Responsibilities:

• Managed complex IT programs with cross functional team within schedule, budgets and time.
• Responsible for leading SDLC phases (requirements, planning, scoping, scheduling, budgeting, development, testing, release planning and implementation) in agile mode to ensure deliverables on time.
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking tasks that increased customer satisfaction.
• Facilitated agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.
• Removed obstacle by escalating an issue to leadership resulting in early delivery of customer issue solution.
• Coached and trained teams, which resulted in early delivery of project and reduced process waste caused by lack of common understanding.
• Resolved a complex issue by creating and utilizing a professional network of Scrum Masters, Product Owners and Technical Leads within Client Environment
• Plan and establish agile COE enterprise-wide as part of modernization initiative for 2020.
• Facilitate Daily Stand Up, Backlog Grooming, Release Planning, Sprint Planning, Sprint Demo and Retrospective meetings
• Collaborated with members of the Product, Business and Engineering Teams to develop and maintain Product Backlogs
• Responsible for coordinating and implementing content across channels interface work flows while ensuring that security, risk, and compliance requirements are met.
• Coordinate with system partners to finalize designs and formalize requirements utilizing story, sizing and Planning Poker techniques as needed based on the length of the backlog and priorities.
• Ensures that all project and program documentation are updated on a timely basis and effectively captures all project timeframes, deliverables, financials, and interdependencies.
• Monitored the development progress (Sprint Burn down, Release Burn up Chart, Defect Burn Up, and Velocity Metric) throughout each sprint to ensure project was within scope and budget.
• Identified potential project risks and helped developed a mitigation plan to resolve potential issues.
• Managed the insight and opinions of multiple stakeholders and helped to ensure all stakeholders agreed with the current scope and roadmap of the product.
• Successfully guided SCRUM teams through transition from waterfall to agile development.
• Published weekly/biweekly/governance report to Sr leadership.
• Balanced various stake holder’s expectation and maintain strong working relationship with business partners, internal staff on a daily basis to ensure delivery quality in alignment with global initiatives and requirements across the enterprise.
• Actively participate in business development initiatives including RFPs and RFIs to expand existing accounts and secure new business.
• Facilitate discussions related to TDD, BDD, and Test Automation in CI/CD model to improve efficiencies in delivering workable software in short period of time.

Environment: MS Visio, MS Office Suite (Word, PowerPoint, Access, Excel), JIRA, UML, HTML, SQL Server, Quality Centre, Business Objects.

Confidential, Charlotte, NC

Project Manager

Responsibilities:

• Collaborate with Product Owners and Business to develop and maintain Product Backlogs.
• Coordinate product backlog grooming and story estimation with the team.
• Facilitate Daily stand-up, Sprint Planning, Backlog Grooming, and Retrospective meetings.
• Maintain story board and Issue tracking in JIRA to effectively track impediments against user stories.
• Remove impediments on daily basis to allow the team to deliver the sprint goals and deliverables.
• Participate in daily meetings with stakeholders and discuss project testing progress, issues/risks.
• Conduct sprint retrospective and follow up on action items for continuous improvement; implementation of process improvement ideas learned from retrospectives.
• Improve team velocity by incorporating capacity planning into sprint planning sessions.
• Ensure that the project meet corporate SDLC standards, compliance and industry best practices.
• Coach and empower teams to self-organize and grow cross-functionally.
• Track daily progress using Burndown Chart metrics.
• Manage customer relationships and expectations by developing a communication process to keep others up to date on project results
• Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination
• Developed strategies with Quality Assurance group to implement Test Cases in HP ALM for stress testing and UAT (User Acceptance Testing).
• Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process; Assess business process and system inefficiencies.
• Protect team from over-commitment beyond team’s average velocity.
• Manage changes in Requirements and Schedule.
• Coordinate with Upstream & Downstream Teams to identify dependencies.
• Share best practices and lessons learned in Scrum of Scrums (SOS).
• Coordinate End of Sprint Demo/ Feedback sessions at end of sprint.
• Helping the team to determine the definition of done for the product, with input from key stakeholders.
• Assist production support team for rapid response during release deployment.
• Identify project issues and escalate accordingly.
• Index and Archive project artifacts in SharePoint/Confluence.

Environment: Windows, SDLC, Agile-Scrum, SQL, MS-VISIO, MS-Word, MS-EXCEL, MySQL, MS- PowerPoint, OneNote, SharePoint, and JIRA.

Confidential, Fort Wayne, IN

Project Manager

Responsibilities:

• Act as Scrum Master/Project Manager with a focus on guiding the teams towards improving the way they work.
• Manage and Execute Projects in Waterfall or Agile (Scrum) depending on the nature of the project.
• Organize and facilitate Product Backlog refinement, Story grooming, Sprint planning, Daily Scrum Meeting, Sprint Demos and Sprint Retrospective.
• Act as a servant leader and provide the necessary support to the team to accomplish project goals.
• Assist Product owners in creation and maintenance of Product Backlog.
• Protect team from over-commitment beyond team’s average velocity.
• Coach team members on agile principles and provide guidance on the methodology.
• Remove impediments on daily basis to allow the team to deliver the project on time and within budget.
• Implement suggestions/improvements discussed in Sprint Retrospective meetings and monitor the same.
• Ensure project meets requirements and delivered on time and within budget.
• Work with multiple scrum teams in a distributed and cross functional environment.
• Encourage collaboration between product owner and the team.
• Ensure JIRA Scrum board is timely updated to provide transparency on product development.
• Conduct retrospective and follow up on action items for continuous improvement
• Implementation of suggestions/improvements learned from retrospectives.
• Coach and empower teams to self-organize and grow cross-functionally.
• Track and publish project Burndown Charts to stakeholders on daily and weekly basis.
• Perform risk analysis and migration.
• Archive project documentation in SharePoint and Confluence on release basis.

Environment: Salesforce.com: Market, Sales & Service Cloud, Agile Scrum Methodology, Smart Draw, MS Office, Microsoft Visio, JIRA, MS SQL Server

Confidential

Business Analyst / Agile Scrum Master

Responsibilities:

• Managed multiple agile development teams responsible for processing triggered Fraud Events.
• Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums, Sprint Check-In, Sprint Review & Retrospective, in 2-weeks sprint.
• Wrote Agile FAQs, articles and success stories which were distributed via newsletter and posted on a SharePoint site to improve the agile maturity level.
• Completed KYC records to meet legal and regulatory requirements
• Validated that only approved features are contained within a release by reviewing Rally/JIRA to ensure all stories tagged to a release is in an “accepted” state.
• Participated in Scrum of Scrum to increase the effectiveness of the applications of Scrum in the organization and to ensure cross-team collaboration, coordination of release plans, and to report overall project status.
• Prepare and analyze daily Capital Markets data and reports
• Analyzed and prepared reports on customer suitability, accuracy of KYC standards and compliance with regulatory requirements, and communicated with all levels within the bank
• Managed product backlog prioritization, refinement and sizing using sprint events and ensured the key metrics like definition of "Done”. Burn-Down charts are utilized for transparency across the board and optimized product delivery.
• Increased responsibility to the Axiom program test manager for all projects.
• Experienced in developing mapping documents, Use Cases, BRD (Business Requirement Document), FRD (Functional Requirement Document), UAT Test cases and test data
• Utilized Rally’s team capacity feature to calculate team velocity and ensured that the team always commits to what they can deliver.
• Customized Rally Dashboards for Agile teams i.e., Kanban, Scrum Boards, Agile Portfolio Dashboards, Defect Tracking Analysis Dashboards, Product Owner Dashboards and Metrics Dashboards.
• Deliver Business Process Modeling (BPM) diagrams, current state, future state, business entity diagrams, work flow diagrams, swim lane diagrams, context diagrams and data flow diagrams
• Identifying key metrics to allow the organization to quantify levels of maturity from an agile baseline.
• Experience working with API and defining endpoints.
• Conducted AML Know Your Customer ("KYC") customer file review and refresh.
• Documented retail deposit-related know your customer (KYC) processes and procedures, identification/disposition of higher risk customers, and maintained within Actimize the list of the deposits of high-risk customers.
• Captured& clarification of business requirements through a range of analysis techniques (data flow diagrams, sequence diagram, case tool analysis, gap analysis and work & process flow diagrams).
• Analyzed business requirements and segregated them into Use Cases.
• Empower teams to self-organize and grow cross-functionality
• Provided BSA/ AML subject matter expertise to other departments as needed.
• Enforced the banks BSA/ AML/Sanctions Risk Assessment Program: (FCPA), OFAC
• Facilitates all Scrum ceremonies to promote scrum values and principles within the framework.
• Protecting Development teams from outside distractions, impediments or team conflicts, and to maintain focus on Product Backlog and project timelines.
• Participating and Leading Scrum adoption practices across the organization and related Community of Practices.
• Good experience in working for compliance, Risk assessment, Policy and Audit projects.

Environment: UML, Agile, Requisite Pro, MS Visio, Amdocs, MS Office, SQL, HP Quality Center, MS Project and Windows.

Confidential

Business Analyst

Responsibilities:

• Observed and implemented mortgage originations, servicing, loss mitigations and loan modifications.
• Enhanced the existing risk management system to include risk related data for new products and obtained and verified financial information, such as applicant’s credit rating and income level.
• Calculated risk rating for carious client’s products compliance with the Basel II standards and implemented recommendations of Basel Committee on banking supervision on IT projects for Credit Risk, Operational Risk and Market Risk in line with Basel II.
• Supported Product owner in developing, maintaining and grooming product backlog.
• Developed LGD data element capture efforts to be in accord with the Basel II Reference Data.
• Worked with Release Management, PMO, Executive Management, along with managers/staff in Development, ETT, UAT, Core Business and other areas, to plan, delivers, and track testing progress.
• Understanding and review of various documents including Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement, Traceability Matrix (RTM) and testing documents.
• Worked as a liaison between developers and QA team in creating Test Plan and Test Cases using Rational Test Manager.
• Generated test data, and assisted QA team with manual testing whenever possible.
• Created class diagram, sequence diagram, and collaboration diagram using MS Visio.
• Supported Development team in unit testing by providing testing data during User Acceptance Test (UAT) phase

Environment: Rational Rose and Requisite Pro, Omniture, MS Visio, MS Project, UML, XML, Rational Clear Quest, Rational Clear Case, RUP, Agile, Microsoft Excel, Microsoft Word, Microsoft Power Point.