SUMMARY

• Overall 9+ Years of experience in IT and Financial services industry.
• Around 5+ years of experience with leading agile software delivery projects consisting of multiple scrum teams.
• Certified SAFe 5 Scrum Master.
• Managed ScrumTeams and ensuring dat team's success and progress are highly visible to Product Owner and Stakeholders.
• Hands on experience managing Scrum Ceremonies namely Backlog Refinement, Program increment planning and execution, Iteration Execution (Planning, Demo, Retrospective)
• Experience with one or more agile methodologies, including scrum, Kanban & SAFe
• Experience with client relationship management
• Successfully managedProject Backlogs,release scheduling,Project duration estimationandforecasting.
• Thorough understanding ofSoftware Development Life Cycle (SDLC)phases and specialized in employing different methodologies like Agile and Waterfall.
• Successfully overcame the challenges of working with anoffshore scrumteam for the first time.
• Responsibilities include protecting development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog and project timeline.
• Managed project scope to ensure delivery was compliant to scope commitment.
• Facilitated tracking of Sprint and Release by usingBurn - down charts.
• Tracked and managed product backlog,burn-down metrics,velocity, andtask break-down.
• Experience in working with agile lifecycle, and/or tracking, and process management tools likeAzure DevOpsandJIRA.
• Extensively used Azure DevOps and JIRA for maintaining User Story Hierarchy,Backlog Grooming, Updating Tasks, Connecting Version One with Jira, Planning Iterations and Releases
• Prepared and led bi-weekly“Iteration Planning Meetings” (IPMs) as part of the agile development process, and lead software demos to client.
• Excellent interpersonal, collaboration, and problem-solving skills combined with excellent written and verbal communication skills.
• Lead prioritization discussions and drove critical decision points which impact the scope of the software release, Feature prioritization, management of critical milestones
• Helping the team to maintain theirScrum tools(Story board, Action board, charts, backlogs, etc.)
• Eager to learn new technologies and can easily adapt to the new technologies and tools.

TECHNICAL SKILLS

Agile Methodologies: Scrum, Kanban, sAfe

Project Management: Jira and Azure DevOps

Reporting tools: Excel, Power Points and Power Reportings

PROFESSIONAL EXPERIENCE

Confidential, NJ

Scrum Master

Responsibilities:

• Successfully handled role ofScrumMasterand having expertise in conductingBacklog refinement,Sprint planning,DailyScrum,Sprint ReviewandRetrospectiveMeetings usingAgileMethodology.
• Planning sprint release and making sure team has a crystal clear understanding of sprint goals
• Working in tandem with Product Owner in finding ways to effectively maintain prioritize the Product backlog and release plan
• Prevented impediments and distractionsdat interfere with the ability of actions the development team need to deliver on their goals.
• UsedSAFemethodology to plan the PI session and halped teams with estimations and completion of sprints.
• Facilitatingdaily scrum meetings, enforcing timeboxesand responding to the impediments, tracking baseline, sprint planning and sprint retrospective
• Making sure complacency doesn't set in team, at same timeavoiding overcommittingto stakeholders
• Ensuring Product backlog is of manageable size, preparing Product ReleaseBurndown charts
• Provide visibility to teamimpediments/risksand halp eliminate them
• FacilitatingMid Sprint checkupto re review the acceptance criteria of committed Product backlog items
• Managed projectvision, strategy,prioritizationandscope between development teams and business to ensure projects met business goals and objectives.
• Documented Change Requests and worked with business sponsors for approvals on timelines and budget.
• Identified, managed and escalated delivery issues and risk to management as needed.
• Managed offshore teams across different geographies
• Representing the team to report overall project status and upcoming risks and suggest solutions about it.
• Tracking milestones and Publishing team's progressand successes to make sure they are highly visible to product owner / stakeholders.
• Trainingnew team members in Agile principals, scrum processes and halping them transition from waterfall methodology to agile practice

Confidential, ATLANTA

Project Co-Ordinator/Scrum Master

Responsibilities:

• Facilitaterequirement review meetingwith business, development team manager and SMEs.
• Worked with outside vendors in maintaining SLA andproject deliverableswhile reportingIT PMOmanager about project status and issues dat may impact delivery dates or product quality.
• Assisted with the development of various project documents as directed by the IT PMO manager while tracking and managing risks, issues and changes to the project.
• Provideddashboard reporting(weekly, monthly and ad hoc reports) related to several projects.
• Coordinated with multiple teams and participated indevelopment, testing and release management teams using TFS. Worked with several vendors in maintainingSLAas defined in SOW and has generated purchase orders for PMO.
• Preparing Reports to the Director of Technology for the weekly project Status Review.
• Expedite backlog refinement meeting with product owner and scrum development team to update on the product backlog.
• Facilitated exercises like Story Writing Workshop, User Story Mapping, Affinity Estimation, etc. to halp product owner in managing stakeholder expectation by doing release planning.
• Handling multiple teams with diverse team members and planning meetings for the teams to ensure proper co-ordination between On-shore and Off-shore team members.
• Conduct meetings with Delivery manager, PMO and the Technical lead to discuss the Release status.
• Facilitate with the Business Stakeholders for their availability to attend the Release Demo Session.
• To concur sprint planning, daily stand-ups, sprint review and retrospective meetings.
• Empowered and assured the team is productive and functional.
• Removed roadblocks for successful iterations, which led to the transition of releases on time.

Confidential

Senior Process Associate, Business Operations

Responsibilities:

• Worked on SAP and Oracle ERP Tools.
• Process day to day account transactions related to Accounts Payable including accruals, JE posting.
• Managed Daily Status and Account Reporting.
• Handled End to end vendor contract management Process for various projects
• Handled Internal Audits for all processes.
• End to End Procurement Management and handling vendor escalations.
• Part of Training team - One of the Key process trainer to groom new joiners.

Confidential

Senior Service Executive Management

Responsibilities:

• Handling various corporate client’s accounts
• Preparing month end client’s balance sheet and bank statements
• Cross Selling Credit card, debit card, loans, insurance, adding customers for E-Statements etc
• Achieving the team’s target and the service level to the clients
• Approaching Private customers to invest in shares by selling demat accounts, Mortage products and shares
• Part of the credit card transaction team to closely monitor the transaction and catch hold of frauds
• Monitoring sales and forecasting target sales for every week
• Managing the database in Excel sheet (MIS Maintaining)
• Training new joiners in the organization culture, products and processes