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Project Manager Resume Profile

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Franklinton N, C

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Professional Summary

Project Manager

Confidenetial

Engineer, install and administer to Avaya VOIP PBX onsite. Responsible for meeting deadlines, Interfacing with end users and contractors and implementing and administering to voice mail Systems.

Paragon Contractor

Confidenetial

  • Install, engineer and stage BCM/NORSTAR, PBX product line for install country wide. Project and vendor manage providing technical support to AT T contractors throughout the U.S.

Telecom engineer

Confidenetial

Sub-contractor provide technical support on Nortel Meridian systems including Nortel BCM product line. Responsible for assisting in team oriented project management tasks as well As technical resource for the project management team on the Nortel product line.

Systems Engineer/technician

Confidenetial

Install, engineer and maintain Nortel BCM product line, 200, 400, 50's and Meridian PBX option 11-81c, NORSTAR/Call Pilot and Cisco Call manager/Unity migrations, as well as traditional Circuits.

Telecom Engineer/Supervisor

Confidenetial

Responsible for day to day operations of 174 retail stores following up Remedy cases as well as Vendor management, project lead on Spa rollout of Cisco Call Manager as well as three options 81c Nortel PBX's and integration to Cisco CCM and Unity, responsible for departmental Remedy ticket management, Vendor management, Project/vendor management for new store Opening across US and Canada. Admin and maintain 200 seat call center in Idaho and

West Virginia, vendor/end user relations on a daily basis for MAC and repair at all locations.

BCM Integration engineer

Confidenetial

Install, engineer and maintain Nortel BCM product line, 200, 400 and 50's as well as NORSTAR/Call Pilot and Cisco Call manager/Unity migrations in NY and PHL metro areas. Nationwide communications

Systems Technician

Confidenetial

Install, maintain and administer to voice and data networks in NY/NJ areas. Project management for Washington Mutual banks voice and data rollout with Avaya IP Office and Cisco Call manager/Unity migrations. Project mgr. in Henrico County, Va., Nortel Succession and NORSTAR

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