SUMMARY

Accomplished and certified Project Manager and Business Analyst with 7 years of experience in contributing effective project implementation and improved business systems and processes through the full software development life cycle.

SKILLS AND TOOLS

• Requirements Management tools: Rational RequisitePro, WikiWinWin Negotiation Tool, DOORS
• Modeling tools: MS Visio, Rational Software Modeler RSM , iStudio 0.21, Rational Rose, iRise
• Document management tools: MS Sharepoint, Team Foundation Server TFS
• Database tools: SQL Server, Oracle, MySQL
• Risk Management tools: Distributed Assessment of Risk Tool DART
• Defect Management tools: IBM Rational ClearQuest, HP Quality Center QC and Rational Clearcase
• Automated Testing Tool: Mercury Quick Test Professional QTP , NUnit, NCover, Visual Studio Team Suite VSTS
• Version Control Tools: Microsoft Visual Source Safe VSS , Rational ClearCase, Team foundation Server TFS , SVN
• Diagrams: User stories, Use cases, Use case diagrams, UML, Context diagrams, Process flow diagrams, Data Flow Diagrams, Swim lane diagrams, Prototypes, Screen mockups, Activity diagrams
• Others: MS Office 2013 previous versions, MS Excel, MS Project, MS Access, SnagIt.

EXPERIENCE

Project Manager and Business analyst

• Effectively developed and implemented strategies to successfully deliver projects, gaining customer confidence and satisfying project requirements for cyber security product
• Acted as a liaison between the client and the product team, ensuring clear lines of communication in respect of product and project improvements
• Created statement of work SOW and contracts to secure new and follow on work from the clients
• Negotiated and documented requirements for development in next release cycle
• Created workflow diagrams, sequence diagrams to define architecture and requirements for third party integration
• Documented enhancements and bug fixes for the existing production environment in JIRA
• Implemented new operational process to streamline management of change requests from the client and improve efficiency of delivery of product upgrades, patches and scheduled maintenance

Customer Engineer at Confidential

• Developed business and system requirements for airlines and aircraft OEMs for their new and existing programs with In-Flight Entertainment IFE System and Global Communication GCS System.
• Negotiated successfully with customers OEM and airlines , internal teams and external vendors.
• Managed timeline for deliverables and communicated to the clients
• Assessed project issues and change requests along with identifying solutions to meet productivity, quality and customer goals.
• Created Requirements Traceability Matrix RTM and compliance matrix to organize and prioritize requirements maintained in DOORS.
• Suggested customers with the most appropriate solution for their airlines by providing technical expertise.
• Worked with cross functional teams following agile software development practices
• Created process flow diagrams using MS Visio and verified system interconnect diagram for programs.

Solution Analyst at Confidential

• Gathered requirements from the client for a retirement application.
• Worked with the data conversion team and infrastructure/hosting team.
• Created workflow diagrams using MS Visio for the business process.

Business Analyst at Confidential

• Worked closely with project stakeholders, SMEs and staff to understand and document the requirements and specifications for reengineering the existing applications.
• Gathered, synthesized and prioritized requirements using interviews and Functional Requirement Document FRD analysis.
• Identified and developed new business processes, highlighting gaps in the existing business process
• Conducted UAT and verifying performance reliability and fault tolerance issues. Also responsible to track work items assigned to the team using TFS.
• Worked as a builder to deploy code on servers for Dev1, Dev2, UAT and production.
• Worked in development tasks for projects in .Net and SQL Server for application in 3-tier architecture that deals with Partnership tax calculations.

Project Manager and Technical Lead Intern at Confidential

• Negotiated and gathered high level business requirement from the client.
• Defined functional specifications based on the business objective and analysis of business requirements.
• Prepared high level and low level design documents by understanding the application technically.
• Worked as a Single point of contact between the client and the technology team to understand the business problems, analyze requirements and develop functional specifications for the proposed system

Project Manager and Technical Lead Intern at Confidential

• Estimated and managed the resources, timelines and scope for the project.
• Defined functional specifications by holding regular meetings with the client.
• Following the Incremental Commitment Model ICM for developing and enhancing the website.
• Designed and developed the architectural prototype. Created UML diagrams, Use Case Diagrams, prototypes, screen mock-ups and activity diagrams for the same.

Software Engineer in Accenture, Confidential

• Documented functional requirements and Root Cause Analysis RCA for defects using Requisite Pro and Rational Rose for requirement management
• Managed enhancements defects in Quality Center QC integrated with QTP
• Fixed defects in the existing web application in ASP.NET and C by reviewing the business requirements in the RequisitePro and understanding the defects from Quality Center QC
• Developed enhancements and created automated test scripts for a web application using Mercury Quick Test Professional QTP
• Performed NUnit testing on the classes and used FxCop to meet the necessary coding standards