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Software Engineer Resume Profile

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Summary :

  • A dynamic professional with overall experience of 8 years in Software Testing and Quality Assurance Systems Integration, End-to-End, User acceptance testing .
  • International work experience, project management, and client and vendor liaising as project coordinator at client location in London, UK.
  • Valid H-1b Visa valid till 2016.
  • Certified Software Test engineer CSTE certified by QAI, Florida.
  • Presently working as a Senior Consultant in Deloitte for over 3 years.
  • Good knowledge of all the levels of testing STLC and Software Development SDLC life cycle.
  • Testing knowledge in Siebel CRM, Analytics/OBIEE, SAP R/3, CRM, FS-CM, FS-CD, FI-GL PM modules.
  • Won applause award for my work that was performed in Manitoba Blue Cross SAP Claims processing system for cycle 1 testing.
  • Has knowledge experience Requirement Gathering and Analysis, Use case development, designing and writing Test Plan, Software configuration management plan.
  • Well versed in managing, motivating and leading teams for running successful business process operations with proven ability of achieving Service Delivery/Process Targets.
  • Worked as a Test Engineer UAT at Allshare Finance, Netherlands for 12 months.
  • Worked as a Subject Matter Expert at Amdocs Development centre, Pune for 20 months.
  • Worked as Software Engineer at Applabs Inc, Hyderabad for 18 months.
  • B.E. Instrumentation in the year 2006 from Osmania University, Hyderabad.

Confidential

Role: Test Coordinator

  • Client: 'North shore Long Island Jewish ', The NSLIJ is a health system that includes world-class tertiary hospitals, a nationally distinguished children's hospital, a renowned psychiatric facility and a mosaic of community hospitals.
  • Project Description: The International Statistical Classification of Diseases Related Health Programs, 10th Revision ICD-10 is a classification list for the coding of all medical conditions and treatments, maintained by the World Health Organization WHO . By October 1, 2015 all health systems in the United States will be required to use ICD-10.

Role: Test Coordinator

Involved in Test coordination of four healthcare applications and work with offshore team to build test scenarios, test cases and test execution which are impacted by ICD-10 changes.

Key Responsibilities:

  • As a test coordinator I interact with offshore team on daily basis. Provide functional requirements for two applications to the offshore team.
  • Lead design, execution and defect resolution for System Intgeration testing from onshore.
  • Coordinate with client to understand the ICD-10 impacted areas within the application, interfaces, reports, batch files etc. details
  • With the help of offshore team, build test scenarios, test cases and identify test data for system, integration and end-end testing.
  • Coordinate test execution, track defects in ALM and follow up with defect coordinator.
  • Provide ALM status reports on weekly basis and follow up on pending clarifications.

Technical Environment: JAVA and mainframe based web sites

Confidential

Role: Tester

  • Claim Processing Solution CPS is an SAP Insurance implementation for Health Insurance line of business whereby the Claims Management process is migrated from legacy system to the modern system. The project is unique in itself for 2 reasons viz.,
  • 1. The system is implemented for 2 clients simultaneously i.e., MBC: Manitoba Blue Cross private insurer and MH: Manitoba Health state health department and
  • 2. It is one of the projects to be implemented for Health Insurance on SAP across the globe.
  • This solution is spread across various modules of Claims Management, Collection and Disbursement and FI-GL.

Responsibilities:

  • Understanding the business requirements Specifications.
  • Successfully lead the Cycle 1 testing phase single handedly by planning, allocating, coordinating the testing efforts and reporting the deliverables to the onsite team.
  • During cycle 1 testing phase, I managed the deliverables and produced them with quality and ensured that the deliverables are well ahead of time and ahead of schedule.
  • Proactive by being a part of the Onsite leads call to communicate the team's testing risks in advance during the cycle 2 testing phase.
  • Have been a part of the data loading/re-loading contracts and electronic claims for MH and MBC clients.
  • Maintained excellent upward communication for both Cycle 1 and cycle 2 system testing phases.
  • Involved in estimation for complex RICEW's, by providing efforts for working towards any deliverable with the available resources.
  • Test Case authoring for the business requirements involving complex enhancements and interfaces.
  • Have written detailed functional requirements for different RICEFW objects.
  • Created test data by stubbing xml's from the upstream systems into SAP CPS system.
  • Performed String testing for the assigned modules and filing defects.
  • Coordinated the testing activities, deliverables for the module I owned with the offshore and onsite team.
  • Extensive involvement in identifying Risks and contributing towards mitigation of such risks associated with the project.
  • Performed the role of Defect coordinator for Cycle 1 and Cycle 2 string testing.

Confidential

Role: Tester

The American Red Cross ARC is a volunteer-led, humanitarian organization that provides emergency assistance, disaster relief and making it the largest supplier of blood and blood products in the United States.

Responsibilities:

  • Understanding the project Requirements Specifications.
  • Focal Point of OBIEE Oracle business Intelligence Enterprise edition in Testing.
  • Lead OBIEE team in testing reports and dashboards and sent the delivery status report the reporting manager.
  • Also involved in estimation, by providing efforts for working towards any deliverable with the available resources.
  • Performed data validation of OBIEE reports and with Siebel Marketing Application CRM .
  • Extensive involvement in identifying Risks and contributing towards mitigation of such risks associated with the project.

Technical Environment: Siebel Marketing 8.1, DAC, Informatica 8.6.1, OBIEE 10.1.3.4.1, Sqldeveloper, Oracle 11.2.0.1.0

Confidential

Role: Test Engineer

Kempen Co., Amsterdam, The Netherlands , multinational bank head quartered in Brussels, Europe.

To develop and test eBankView module, which caters creation of Financial Instruments and derivatives to privileged customers, in private banking.

Responsibilities:

  • User acceptance Tester, on site coordinator between Netherlands-Manila-India testing team.
  • Test Case Authoring, Execution and Defect reporting in the TFS
  • Created Master test Plans for the client to review.
  • Created software configuration management plan for every code-drop.
  • Recording scripts in the Telerik Web UI tool for automation.
  • Writing FITNESSE tables for the user requirements from the Client.
  • Frequent client interaction both Face-to-Face and on-call with Kempen to study the user requirements and document the same for Implementation.
  • Work closely with the developers to resolve high severity bugs before go-live of application.
  • Communicate to the management regarding any testing task /concerns.
  • Recording demo-videos for the new code-drop of modules developed to the client.
  • Coordinate the testing activities, deliverables with Manila and India teams.
  • Point of Contact for all issues, concerns relating to the testing tasks from the off-shore team.

Technical Environment: The application is built with ASP.net integrated with Silverlight.

Client Name

Timeframe

Deloitte Reference i.e. Project Mgr

Confidential

Role: Testing engineer

Client has two leading category distribution units, Domestic Television Distribution WBDTD , and International Television Distribution WBITD , together, these entities are responsible for the distribution of Warner Bros., Entertainment and Media. It has thirteen units around the world, and using different legacy systems for Create and Maintain deals. Warner Bros has initiated to implement a single system with SAP CRM IPM 7.0 and ECC 6.0

Responsibilities:

  • Preparation of test plans, which specify testing overview, testing approach, testing strategy, roles responsibilities and scope of testing.
  • Developed detailed design and code configuration walkthroughs, creation of test deliverables.
  • Coordinated with Test Analysts to develop Testing scenarios, String testing, UAT and Functional Testing, Regression Testing, and Interface Testing.
  • Uploading the Test Cases, Requirements, Test Plan, Test Data in to Quality Center.
  • Monitoring Test Progress and communicating status and issues to the Manager.
  • Assist Functional Team leads, Technical Team leads in coordination of test activities.
  • Manually tested String testing, Formal testing, and Regression testing, Interface testing.

Confidential

Role: Subject Matter expert Duration: 11 months

Implementation of Horizon application for generation of reports, Telegence Billing System, My Comp reports for Agents, Company owned retail COR .

Responsibilities:

  • Executing the role of Defect coordinator for Commissions-QC project of Testing and Development Team.
  • Writing test cases, executing test cases and filing the bugs for the product.
  • Consistently delivered Quality and received appreciation and award from the Client and On-site team.
  • Creating TRs and sign off document test cases for post-production defects and change requests.
  • Conducting Test execution on QC environment for test Cases and on Production environment for verifications of Remedy Tickets.
  • Generating daily, weekly and monthly reports for defect aging and assignment for upper management.

Client Name

Timeframe

Deloitte Reference i.e. Project Mgr

Confidential

Role: Testing Engineer

To implement Ethernet services using Clarify CRM. Perform Component System testing CST , Next box testing NBT and Integration verification Validation testing IVVT from onsite .

Responsibilities:

  • Performed CST testing. And handled NBT Next-box and IVVT support which required me to be on-call with the customer, thereby working effectively and built very good professional relations with the customer at onsite.
  • Participated in the Process Audits.
  • Conducted Internal Trainings to the new entrants in the project.
  • Planned, Executed and ensured schedule delivery of the Test artifacts.
  • Surfed Amdocs internal Process documents to upgrade my Knowledge levels in SEPG Software Engineering Process Group
  • Played a pivotal role at onsite in London, BT Old street client office to handle NBT and IVVT effectively and was responsible for Quality Deliverables for the same.
  • Handled Integration Verification Validation testing for R900 and R1000 releases for Ethernet thereby ensuring successful delivery into production as a team.
  • Consistently met the team and quality standards both at onsite and offshore.
  • Proficiently participated in the training needs and organized trainings to enhance the efficiency and quality of work.
  • Prepared the Process Templates and take valuable inputs from the Internal QE thereby alleviate the existing Quality standards.

Client Name

Timeframe

Deloitte Reference i.e. Project Mgr

Confidential

Role: Software Engineer

Functional, Compatibility, Web portal testing of Comcast, Summer webmail, ATT webmail.

Responsibilities:

  • Performed functional, compatibility, web portal testing of applications for AT T.
  • Handled the Process Audits.
  • Conducted Internal Trainings
  • Planned, Executed and ensured schedule delivery of the Test artifacts.
  • Achieved the highest rating in Customer Satisfaction Index for 9 Consecutive Quarters.
  • Played a pivotal role in structuring the process for paving the way for forthcoming associates.
  • Performed the role as a Process Consultant for my Team where I have conducted SQA SCM reviews on a fortnight basis.

Client Name

Timeframe

Deloitte Reference i.e. Project Mgr

Client Name

Timeframe

Deloitte Reference i.e. Project Mgr

Client Name

Timeframe

Deloitte Reference i.e. Project Mgr

Client Name

Timeframe

Deloitte Reference i.e. Project Mgr

System Experience

Software / Products:List only items for which you have actual experience. Those items for which you have attended classes or received training should be listed under the Training section to follow. List products in sentence format do not list each product on a separate line.

Bugzilla Expert

HP ALM - Expert

  • VSS Configuration Management tool Expert
  • ERP: ECC 6.0 Project Experience
  • Telerik Web UI test tool Project experience
  • Fitnesse Project Experience
  • HP Quality Centre Expert
  • Team Foundation Server Expert
  • Microsoft Test Manager Expert
  • Jira Training Only
  • Quick Test Professional 9.2- Project Experience
  • Action Base Expert
  • Microsoft Visio Project experience
  • Hardware / Operating Systems:
  • MS DOS Project Experience
  • Win XP/2K Project Experience
  • Windows 7 Project Experience
  • Windows Visa Home basic Project Experience
  • UNIX Project experience
  • Middleware / Databases:
  • SQL Plus Training Only
  • OBIEE Project Experience
  • Siebel CRM Project Experience
  • SAP PM Project Experience
  • SAP CRM Project Experience
  • SAP FS-CM, FS-CD, FI-GL - Project Experience
  • Clarify CRM Project Experience
  • SQL Server 2005 Project Experience
  • Oracle 8i, SQL server 2008- project Experience
  • General Tools:
  • MS Office Project Experience
  • Microsoft Project Project Experience

Training:

IP4 training

Insurance, SAP FS-CM training.

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