Scrum Master Resume

SUMMARY:

I am an Agile professional with diverse transferable skill sets and experience in Finance, Healthcare, and Payroll Management, leading cross-functional teams in building people-focused solutions that drive optimal value for the customers and enhance customer experiences. Exceptional ability to motivate, organize, build strong, self-managing teams across multiple locations including remote teams by providing effective leadership to become high-performing agile teams through sustained continuous improvement.

CORE COMPETENCIES:

Servant Leadership and Management. Provided support to the team using a servant leadership style to drive continuous improvement and navigate transformation challenges from inception to execution
Communication. Fostered a culture of transparency, inspection, and adaptation by promoting healthy conflict and strong team agreement. Engaged with Product Owner, Business Stakeholders, and delivery team to understand Business needs and identify appropriate solutions
Change Management. Successfully helped operations team transition from Waterfall to Agile methodology using both Scrum and Kanban thereby enhancing their operations and creating value for the stakeholders, team, and organization
Adaptability and Flexibility. Proven ability to thrive on continuous challenges and fast-paced environments with a strong focus on collaboration, driving growth, and delivering innovative solutions to fulfill client’s requirements
Relationship Advocate. Proven history in establishing personal rapport, empathy, and relationships. Demonstrated ability to adapt to different cultures and build cohesive teams of talents to build client-focused solutions and deliver best in class service

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master

Responsibilities:

Was involved in the building infrastructure of healthcare specific application towards the patient portal enhancement with a better record synchronization initiative (Healthcare Project).
Help establish Community of Practice (CoP) to promote knowledge sharing, organization understanding of Agile roles and helped team members develop into their roles
Complete Back-log review and grooming to understand the process, practice, and rituals with Client’s Team
Lead a scrum team that migrate data mainframe to cloud using Cobol/python
Work closely with Product Owners to ensure product backlog was properly maintained and effectively prioritized to deliver maximum value to customers
Help build a productive environment where team members ‘own’ the product and enjoy working on it, by motivating the team
Help in transforming of different team from waterfall to agile and scrum environment
Coached teams on how to write valuable user stories which resulted in an increase in value delivery in 3 months

Confidential

Scrum Master

Responsibilities:

The project involved the automation of data mainframe to cloud (Supply Chain Information Technology).
Collaborated with teams to plan, analyze, implement, and test several homegrown software applications
Supported the team by collaborating with integrated teams to deliver technology solutions to support key product initiatives by working closely with business partners
Coached and Mentored teams in planning strategies to attract new customers that utilized the mobile payment platform top optimize user experience
Ensured impediments to the team were proactively and reactively removed; also elevated awareness of any organizational impediments discovered which resulted in the attainment of milestones and objectives
Leads planning, team learning, and adaptation of processes to ensure the quality of team solutions.

Confidential

Project Manager

Responsibilities:

Coordinated the cross-discipline team members to make sure that all parties are on track withprojectrequirements, deadlines, and schedules
Helped with documenting of each phase of the project as well as making summary, and working with the team member who have an issue.
Motivated team member and build relationship with team to develop a strong working unit and supporting their impact on the success of a project.
Worked closely with other members of the PMO to track and balance inter-team dependencies to avoid blockers and impediments related to cross-functional work.
Performed quality control on the project throughout development to maintain the standards expected

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