SUMMARY:

• Results driven professional with outstanding achievements and success in Fortune 500 Companies and start - ups. Strong leadership ability combined with the talent to form cohesive teams even in challenged or resistant organizations.
• Possess strong technical, analytical, and communications skills to afford managing National and International Programs and / or Projects using developers and assets from varying nations. Skilled in Managing internalized organizational Programs and Products as well as Customer Programs and Products. Experience leading teams in H/W Development, Application Development, IT and Network Architecture Development, and Product Development.
• Organizational Establishment and Development -Program and Project Management Agile / Scrum and Waterfall Product Development -Program / Project Budgeting and Control Staff Leadership and Resource Management -Team Building in Multicultural Environments Communications Planning and Executive Status -Customer Relationship Management Key relationship and alliance building -Staff / Client Training and Technology Transfer

TECHNICAL SKILLS

Tools: Project Management MS Project, CA Clarity, Primavera Teamplay Project Manager, Rally, Teamtrack, Rational Unified Process (RUP), Basecamp, JIRA, Earned Value Management, Budgeting, RFI, RFP, RFQ, Regulatory and Quality SOX, JSOX, PHI, HIPAA, Six Sigma, AS9100, TL9000, ISO9100, and PCI

Other: MS Word, MS Excel, MS PPT, Oracle, Hyperion, Visio, Clearspace, Adobe Omniture Site Catalyst, HP Application Lifecycle Management, Windchill, SharePoint, Sales Force, etc.

PROFESSIONAL EXPERIENCE:

Sr. Technical Project Manager

Confidential, Philadelphia, PA

Responsibilities:

• Managed multiple work streams and several cross functional teams within the Program and Project to assist the PMO to create schedules, assign, track, and get closure on tasks and action items, and improve processes to bring the product to market.
• Scrum Master for Several Different Projects.
• Implemented and Led Daily Cross Functional QA bug identification, analysis, and prioritization meetings across both platform and software as well as coordinated the configuration, security, and versioning of multiple environments (Development, QA, Test, and Production). Created, Managed and distributed Daily Bug Tracking Report to the team. Updated and assigned bugs in Jira and tracked and ensured bug resolution and configuration management.
• Organized and Facilitated Tri-Weekly Executive Stakeholder Launch Readiness Meeting consisting of PMO, Product Management, Cloud Engineering, IT, Vendor Reps, QA, and Operations to report status, set priorities, and escalate issues of all Program facets.
• Interfaced with Multiple Security Groups. Led and conducted Security Reviews and discussions (web, application, platform, and PCI) between security and the Cloud Engineering, IT, Vendor, and Development Resources Worked to ensure Security and compliance of all SunGard entities internally as well as with third party systems like Cybercource, Amber Road, and Vertex.

Product Manager and Sr. Project Manager

Confidential, Philadelphia, PA

Responsibilities:

• Product Manager and Project Management Consultant for Cloud Based HTML-5 Applications streamed to the end user giving the ability to write and create applications on the fly and deploy them with little or no impact to the provider or end user.
• Driver of Agile Rapid Application Development including User Story Generation and Backlog Planning prioritization for new applications, features, enhancements, and bug fixes including managing the vendor, infrastructure, network, customer care, and test teams and their prioritization.
• Executed and managed the trial and deployment of multiple applications to Chattanooga to over 118 thousand devices as a validation of different applications for full deployment across the Business Spectrum. Ported the same applications to both high end memory footprint devices as well as low end devices to get a uniform experience.
• Managed stakeholders and their competing expectations and requirements including the VP of Advanced Product and Business, VP of Self Service, and the VP and Director of Product Management.

Senior Program Manager

Confidential, Philadelphia, PA

Responsibilities:

• Managed a Program to take 15 different IT Systems used for Underwriting and Actuarial, sunset 9 systems, and adopt a vendor proprietary solution and interface it with the remaining systems.
• Collaborated with Project Sponsor and the Finance Manager to establish a 13 million dollar Program budget and Financial Business Case and tracked same.
• Led a Cross Functional Team of over 40 stakeholders from Business, Technical, Financial, and consulting professions and held regular IPT, Core Team, Executive Steering, and Stakeholder meetings
• Oversaw and drove Business Analysts gathering and completing of Business and Technical Requirements and use cases and spearheaded meetings with other major initiatives to ensure HIPAA and PHI compliance across dependent Programs

Sr. Program Manager/Product Line Manager

Confidential, CA

Responsibilities:

• Delivered millions of dollars in new Production Orders and Repairs per month (Exact figures are Company Confidential). Also, generated over 40 million dollars in new orders
• Achieved millions in milestone payments, cash flow, and sales per quarter
• Maintained increased profitability and positive return on investment for the division and Corporation
• Awarded Supplier Quality Excellence Award for the first time in the history of the Program

Senior Project Management

Confidential

Responsibilities:

• Provisioned over 4.2 MM customers nationwide through AMDOCS and CSG billing and the Comcast “Bedrock” enterprise network with Universal Caller ID (UCID) to their cable modems, PC, and Digital Voice Services
• Established Reporting Systems, Analytics, and Processes for Cross Functional Team Monitoring and Progress
• Project Management Lead for development of new RF4CE remote control for Project Xcalibur

Director of Program and Project Management

Confidential, PA

Responsibilities:

• Established the PMO Office and institutionalized Program and Project Management Methodologies to align with the SBI and advance the organization in its objectives.
• Led and managed an international team of professionals in Pennsylvania, California, Finland, Japan, and India to achieve the Program milestones and individual team project goals.
• Scrum Master and Scrum of Scrums for the agile development of the Back Office and Operations Workstreams (Data Centers, NOC, LAN / WAN, Transport) to achieve a national roll out. Also managed waterfall development of games and other worskstreams.

Senior Product Planning Manager

Confidential, Philadelphia, PA

Responsibilities:

• Directed Comcast’s Nation wide initiative for bandwidth reclamation using Switched Digital Video Technology in order to launch hundreds of new HD services and niche channels.
• Launched Interactive Video Ad Sales Applications to increase Comcast’s Video ad sales revenue nationwide. Also, worked with other MSO’s on launching collaborative technologies to make advertisers ability to launch national campaigns easier and more cost effective. Coordinated between Confidential and Spotlight Executive Stakeholders.
• Spearheaded projects for new Interactive Applications and Guides (eTV, OPenTV, A25, A26, S25) on both Motorola and Cisco (Scientific Atlanta) Platforms to maintain subscriber base and obtain new subscribers to increase market share and reduce churn

Senior Program Manager

Confidential, PA

Responsibilities:

• Managed and executed contract deliverables and customer specific full system lifecycle plans and schedules including customer communication of programmatic elements and execution including product roadmaps and new product and feature requests to meet deliverables.
• Improved and shortened the time between third party and thin client testing to field release to improve Motorola profits by increased sales of H/ W, settop, and SW volume and penetration.
• Ensured program management adherence with TL9000 (telecommunications quality management standard which also contains ISO 9001) and trained as a Motorola TL9000 internal auditor to maintain and comply with multi-million dollar Verizon Contract.

Engineering Manager / Project Engineer

Confidential, New York, NY

Responsibilities:

• Assisted Confidential in the synthesis of emerging technologies, distributors’ needs and strategies together with Confidential ’s objectives and business goals to maintain its leadership position.
• Supported the Confidential uplink with planning and implementation of encoder upgrades, code download issues, satellite and transponder migrations, new service launches, HD and SD Linear Feeds, pitching of VOD content, new campaigns and stunts, and service changes without affecting operations or subscribers
• Technical Resource and escalation point for MSO Cable Providers, Satellite Providers (Dish, DirectTV,Voom), and ADSL, and VDSL providers related to the reception or retransmission of Confidential Linear (HD and SD) and SVOD content including new starts, encryption, decryption, pitching VOD, Catching VOD, propagating content, Audio Issues (including two channel stereo, Dolby 5.1, and secondary audio), remultiplexing, and grooming of services..
• Planned and implemented migration of Confidential affiliates from Cablelabs XML Metadata standard 1.0 to 1.1 including testing and validation of migration strategy in order to give them new capabilities and functionality for their VOD services and make their operations more efficient.
• Technical resource for Sales, Marketing and Executive Management for anything Confidential and Cinemax

Engineering Project Manager

Confidential, PA

Responsibilities:

• Project Manager and lead Technical Expert for 34 National Control to Local Control Digital Access Systems NAS/DAC conversions from the HITS National Control Conditional Access System (CAS) to Local DAC 6000 Conditional Access Controllers for MSO customers such as Comcast, Charter, Shaw, Cogeco, Cox, Time Warner, and Insight. Project brought in over 20 million dollars in revenue.
• Integrated a National Control System for Conditional Access Headends over VSAT Networks facilitating launch of Digital cable across the entire Kingdom of Saudi Arabia.
• Spearheaded the design fabrication, testing, and delivery of multiple Headends for wireless MMDS involving both GI and Lucent Uplink Encoders to multiple customers enabling Bandwidth limited companies to become profitable.
• Launched many new hardware and software products and updates on the Motorola Broadband Platform and Line of Headend Cable and Network Products.

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