SUMMARY:

Program/Project Management Professional with extensive Software Development Lifecycle (SDLC) project management experience. Adapt at taking emerging technology projects from concept and defining requirements through to deployment. Strong, self-motivated leader and innovative thinker consistently pursuing new challenges to stretch abilities and expand knowledge for success. Strong collaborator and team player, managing programs across functional groups and business units to develop roadmaps and deployment strategies. Strong experience with Microsoft Project Word, Excel, Visio, PowerPoint, Sharepoint, Clarity, Basecamp, Confluence, HPQC, JIRA, VersionOne, Privotal and Salesforce.

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Senior Project Manager

Responsibilities:

• Project managed short term potential online, mobile and app messaging and video blocking implementation for contract negotiations with MVPDs
• Project managed Video On Demand Dynamic Ad Insertion Operational Readiness Testing Onboarding
• Developed improved ad server video feeds project schedule, managed complete project implementation, workstream tracking and removing blocking issues for all Confidential brands
• Projects included Deskstop, Mobile (iOS, Android) and Tablet

Confidential, New York, NY

Senior Program/Project Manager

Responsibilities:

• Successfully managed Confidential ’s iTV Manager authoring tool and customer facing applications product acceptance and deployment at the Service Providers including Comcast, Time Warner Cable, Cablevision, Verizon and Dish
• Managed complete project Software Development Lifecyle (SDLC) from Ideation, Initiation, Requirements, Architecture, Development, Quality Assurance, Market Trail, and Deployment
• Manage and direct external customer program and project communications, with sensitivity to customer perceptions.
• Operate from an overall solution standpoint to keep an end-to-end view of program interfaces, impacts, and opportunities.
• Identify Program requirements, communicate to internal stakeholders, and track development/delivery.
• Collaborate closely with cross-functional teams, including creative, design, technical, development, operations, QA, release management, and deployment.
• Participate in continuous improvement of program/project management practices
• Matrix resource management, including forecasting, directing, and reporting.
• Responsible for project budgets, maximizing margins, and customer satisfaction
• Negotiated and managed Change Requests for defect fixes, scope and/or feature revisions
• Extensive experience working in an Agile/Scrum development environment utilizing Pivotal management tool
• Prepared project Statement of Work (SOW)
• Maintained all project artifacts including weekly status reports, meeting notes, defect resolution, risk mitigation and post mortem
• Scheduled project resources allocation on a weekly basis
• Worked with Sales and Marketing to gather and prioritize features to assure that applications would be in synchronization with Plan of Record roadmap
• Managed both onshore and offshore application development
• Created MS Project Plans and Project Level of Effort for all project phases
• Managed customer facing applications including strong collaboration with User Experience Designers
• Single Point of contact for all customers and vendors
• Successful client relationship building and internal team relationships
• Delivered projects within the constraints of scope, time and cost to agreed levels of quality
• Proactively identified and manage project risks and issues and take steps to mitigate or avoid
• Recommend solutions to any issues that change the scope of the project or negatively impact its delivery or cost. (i.e., proactively manage project scope and change process.)
• Trained customers regarding use of iTV Manager authoring tool

Confidential, Philadelphia, PA

Program Director

Responsibilities:

• An EPMO Program Director manages cross company projects by prioritizing and aligning Comcast resources across lines of business. Working closely with the engineering team and business sponsors, to deliver agreed upon customer experiences and driving efficiencies to improve delivery timeframe.
• Assess individual assigned project health, risks, issues and managing critical path milestones throughout entire Software Development Lifecycle (SDLC) from initiation through to deployment
• Managed Defect Reviews for classification and mitigation plan
• Manage KPIs, providing direction for projects and programs relative to their objective
• Ensure creation and maintenance of key project deliverables
• Maintain Schedules: Review and rationalize cross-functional end-to-end schedules and milestones
• Utilized Stage Gate Process in managing SDLC
• Manage initiation, planning, development, testing, trialing and deploying the following iTV (Interactive Television), Guide Extension and Cross/Multi Platform video projects:
• On Demand Watchlist - Cross platform
• Xfinity Remote Tune - Cross platform
• Interactive Program Guide Recommendations
• Interactive Program Guide Upsell iTV CNN Interactive iTV ESPN Interactive iTV MSNBC Interactive
• Project Canoe Polling and Trivia iTV Instant Info iTV Set Top Box Casual Games

Confidential, Radnor, PA

Director, Advertising Product Management/Development

Responsibilities:

• Product management and development of set top box strategies, applications, features, and functions in television promotion, advertising, and commerce.
• Provided product direction, requirements, development and roadmap to execute Interactive Television (iTV) product development for advertising and programming
• Defined requirements for Set Top Box Interactive Television Advertising
• Managed product advertising and promotion feature development
• Established Advertising, Promotion and Commerce Set Top Box software future roadmap
• Prioritized development of iTV features and products based on analysis of competitive product offerin and marketplace dynamics
• Managed 3rd Party integration development efforts for enhanced television and advanced advertising
• Successfully executed launch of banner advertising within Comcast’s IPG thereby providing a completely new revenue line item for Confidential (Ad Sales Division of Comcast)
• Established Style Guide for IPG banner advertising creating consumer acceptable ads
• Managed deployment of Video Enhanced Banner Advertising
• Defined requirements and managed development of localized banner advertising allowing for significant incremental advertising revenue
• Formulated IPG clickstream reporting strategy that eliminated third party functionality enabling clickstream reporting to fit set top memory constraints
• Worked with cross team groups to define reporting requirements for set top box software
• Developed Advertising Requirements for next generation Comcast Interactive Program Guide resulting in a completely unique advertising paradigm for TV Interactive Program Guides.
• Transitioned from Waterfall to an AgileScrum development methodology

Confidential, Philadephia, PA

Consultant

Responsibilities:

• Defined advertising opportunities for new VOD (Video On Demand) platform
• Developed new to industry: 30 second BNU (Branded Navigation Unit) that drove viewers to sponsored entertainment content or informational content
• Identified and guided distribution onto VOD ad supported content and providers
• Assisted content providers with programming strategy
• Defined metrics of VOD advertising
• Established new industry cross platform (VOD and linear) packaging of a media buy
• Originated Product Showcases on Comcast VOD platform
• Initiated Direct Response opportunity on VOD

Confidential, Trevose, PA

• A service and technology company that provided a fast, easy, inexpensive Interactive
• Television entertainment solution to the cable industryDirector Business Development
• Responsible for content aggregation and advertising products in the Interactive Television walled garden.
• Successful negotiated contracts with content providers such as Associated Press, Bloomberg, AccuWeather, Overture (formally GoTo.com), Switchboard.com, MovieTickets.com, and The Sporting News
• Defined and negotiated content and revenue opportunities for new iTV products
• Identified advertising and sponsorships opportunities within the product’s user interface
• Successfully negotiated revenue generating opportunities with MovieTickets.com and QVC
• Worked with advertisers and advertising agencies for sponsorships on platform such as Coca Cola sponsorship of GO TV Games and Elisabeth (Liz Claiborne) sponsorship of Shopping
• Manage programming network participation on platform
• Negotiate strategic partnerships such as with LodgeNet, WorldSpan, Sony
• Test direct response advertising interactive television platform with Thane International (AB Doer), National Syndications (Amethyst ring) and FTD