SUMMARY:

A respected, results-driven, strategic business partner with over 14 years of project management experience in all facets of large merchant and partner integrations, application development, and infrastructure projects with domestic and global companies. Recognized as a talented communicator and motivator in the art of project management specializing in technology, retail and government. Proven ability to develop strong relationships, align IT strategies with business goals, coach global teams to meet deadlines, build consistency in the Project Management Office (PMO) and deliver results with a high level of professionalism and integrity.

COMPETENCIES:

• Agile / RAD / SDLC / Waterfall Payment Solutions Integrations Management Communication SAP, Infor, PeopleSoft
• Microsoft Office, Visio & SharePoint ROI and Cash Flow Analysis Project & Risk Management Oracle, SQL Server
• COBIT / ITIL / PMO Product and Partner Mgmt. Change & Organizational Mgmt. SalesForce, Infrastructure

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Project Manager

Responsibilities:

• Project Manager for the Confidential worldwide operations. Implementing a new ERP solution while managing a 3rd party consulting team. Helped create proposals for new business development, pricing cost structures, blueprinting of basic ecommerce and other retail sites. Lead all technology and design projects for every Confidential partner including companies such as MGM, Caesars, and Marriot Hotels.
• Revamped entire Project Management methodology to use a mature Agile framework with tools including JIRA, Confluence, and BitBucket.
• Lead design, marketing, development project teams to work with various Confidential partners design departments in creating marketing, sales, loyalty and ecommerce point of sale websites for all 3 major platforms (Desktop, Tablet and Mobile).
• Helped identify and create reporting and metrics for all departments including such areas as Accounting, Call Center, Merchandising and Vendor relations.

Confidential, Houston, TX

Project Manager

Responsibilities:

• Project Manager with proven leadership experience providing enterprise wide SAP payment solutions to Fortune 500 companies, across various industries including financial, manufacturing, retail, healthcare, hospitality, government, education, oil/gas and utilities. Perform technology consulting and project management with experience serving 15-25+ implementations including public, private, small, mid-sized, and large multi-national companies utilizing SAP’s FI and SD modules. Clients such as: Healthcare: Novartis, Government: Clean Harbors; and Other industries: Hunter Douglas, Foxhead, Stanley Works, and Kodak.
• Helped create PMO to implement and mature project management capabilities globally and regionally using Stage Gate and other methodologies.
• Managed full life cycle software implementation projects, including project initiation, financial tracking, managing client relationships and team reviews.
• Led a team of senior consultants that provides consulting related to the implementation of globally integrated payment card processing solutions in SAP including blueprinting, development, testing and go live activities with SaaS and OnSite models.
• Responsible for client management including stakeholder presentations, setting expectations and meeting deliverables, coordinating and facilitating meetings, scorecards, billing and monitoring project budgets.

Confidential, Houston, TX

Senior Consultant/Project Manager

Responsibilities:

• Perform technology consulting and project management and business process improvement with experience serving public, private, small, mid-sized, and large multi-national companies. Engaged to develop custom technology and business process solutions for oil and gas, drilling, energy, waste and technology services using COBIT and ITIL frameworks.
• Work with the executive team of a 2 billion dollar per year scaffolding company to select, manage and assist in the process of an ERP software selection including infrastructure build out.
• Lead three 20-50 million dollar clients (Healthcare, Government, Manufacturing) in selecting a software solution to solve legacy financial, manufacturing and inventory management deficiencies.
• Assisted in SalesForce data translation, configuration and implementation.

Confidential, Houston, TX

Project Manager/Associate

Responsibilities:

• Managed more than 125 software and technology based clients. Performed Sales calls with many different companies to help them understand the R&D tax credit and how they may qualify. Worked directly with numerous C-level managers and owners in presenting, identifying and claiming R&D tax credits for various software companies in industries such as Healthcare, Government. Managed and trained a team of 8 staff that analyzed, calculated and delivered tax credits.
• Helped a business and technology consulting firm claim over $1 million in tax credits.

Confidential, Houston, TX

Project Manager

Responsibilities:

• Responsible for all project management tasks associated with the acquisition of new companies into the finance and accounting department. Created a framework for the initial design of the PMO methodology for the Americas Finance IT Division. Integral part of the worldwide PMO team responsible for the consolidation of Financial Business Applications teams, infrastructure teams and subsequent integration of PeopleSoft into Confidential ’s custom ERP. Coordinated and performed extensive application testing (System, QA, UAT) throughout all phases of the project among different teams.
• Successfully managed the integrations of Mexican and Korean financial accounting systems into Confidential ’s common platform within a designated time frame.
• Created, maintained and completed complex project plans to cover the various the various infrastructures, PeopleSoft and integration related tasks.
• Created team SharePoint for a global consolidation project, which enhanced security, audit and communications for the team.

Confidential, Houston, TX

Project Manager

Responsibilities:

• Worked with business owners, programmers and analysts using Agile project management methodologies to analyze user requests, identify business processes and create functional requirements.
• Created a GUI design, developed test plans and enhanced web user experience for various title insurance industry applications.

Confidential, Houston, TX

Project Manager/Technical Analyst

Responsibilities:

• Worked with HP’s infrastructure team in planning and developing solutions for increased growth of servers, bandwidth, and support relating to OIS projects.
• Executed a worldwide project to deliver an end-to-end Americas direct business model which resulted in $330 million in cost savings and $63 million increase in revenue.
• Performed as an analyst and Test Lead for an order integration project that increased gross margin for a savings of $76 million.
• Improved, implemented and trained 8 different processes to all 40+ employees within the Shared IT Team.