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Solution Architect / Sr. Consultant Resume

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Palm Coast, FL

SUMMARY

  • Innovative Information Technology (IT) Consultant with over 10 years of hands - on experience managing multifaceted projects and system integrations.
  • Experienced business and IT professional with the ability to analyze complex business processes and design custom IT solutions.
  • Self-Motivated and Dynamic leader with a team-orientated and results-based management style that centers on employee motivation and mission accomplishment.

TECHNICAL SKILLS

  • Salesforce.com
  • Data Analysis
  • Implementations
  • Data Migrations
  • Information Technology
  • Communication
  • Visual Flow
  • Business Processes
  • Leadership
  • Microsoft Project
  • Microsoft Office
  • System Integration
  • Requirements Development
  • Relationship Building
  • Risk Management
  • Project Management
  • Database Development
  • Personnel Management

PROFESSIONAL EXPERIENCE

Solution Architect / Sr. Consultant

Confidential, Palm Coast, FL

Responsibilities:

  • Played a major role as employee #3 of Confidential, building the company to 80 employees, 90+ clients, and over $12 million of annual revenue in 24 months.
  • Managed 20+ Salesforce Sales Cloud implementations from start to finish requiring the analysis of business processes, developing system level requirements, configuring the platform, migrating data, and training end users on system operations.
  • Lead Solution Architect for several multi-million dollar projects where we were able to reduce costs and timelines by utilizing click-to-configure applications (Visual Flow, Process Builder, Workflow, Validation Rules) instead of complex custom code.
  • 100% client satisfaction on Salesforce implementations and customizations resulting in several long-term contracts to provide continual Salesforce system administration support.
  • Extensive knowledge of Salesforce configurations including custom objects, custom fields, workflows, visual flow, process builder, validation rules, reports, dashboards, custom buttons, web-to-lead, approval processes, and Visualforce pages.
  • Experience conducting large-scale data migrations that required thorough data analysis, the cleansing of data, and the deduplication of data using advanced ETL tools (People Import, Demand Tools, Jitterbit, Dataloader.io, Dupe Blocker, etc).
  • Researched, implemented, and configured several applications from the Salesforce App Exchange including EchoSign, Marketo, Marketo Sales Insight, Hubspot, Click Tools, Sales Console, Conga Composer, Conga Conductor, Toutapp, Outreach.io, Fast Call, Form Assembly, Datahug, and several other applications..

President

Confidential

Responsibilities:

  • Lead a small ownership team in the acquisition of an Excelerate Labs backed software start-up that develops educational applications for mobile devices, which became profitable within the first year of ownership.
  • Utilized Adobe Photoshop, Adobe Illustrator, and GameSalad to develop several education applications for the Apple and Android markets including Balloon Academy, Piggy Math, and ABC Animal Puzzles.
  • Managed several different social media channels for the company, including Facebook, YouTube, and Twitter, to promote the mobile educational applications and to engage the customer base.

Project Manager

Confidential, San Diego, CA

Responsibilities:

  • Successfully managed several projects from inception to deployment, with the responsibility of crafting proposals to respond to Request for Proposals (RFP), developing Statement of Works (SOW), Work Breakdown Structures (WBS), and Integrated Master Schedules (IMS).
  • Accustomed to communicating with external clients to identify business opportunities, to develop customer specific solutions, and to ensure product requirements are well defined, products are accurately scoped, and to ensure product schedules are achievable.
  • Extensive experience utilizing Microsoft Project and web-based project collaboration tools to manage complete product lifecycles including project initiation, project planning, project execution, and project closeout.
  • Developed several macros for Microsoft PowerPoint that were key to automating a significant portion of the daily intelligence production effort, resulting in a 40% increase in production output for the program.
  • Created and maintained the standard operating procedures (SOP) and all training material for a $100 million dollar program, while ensuring that all personnel were adequately trained prior to operating the system.

Imagery Intelligence Analyst

Confidential

Responsibilities:

  • Delivered over 1,000 system administration training hours for the U.S. Army’s Common Ground Station (CGS) and Joint Surveillance Target Attack Radar System (J-STARS) programs.
  • Lead a team in developing test plans and conducting assessments of all new CGS software baselines to ensure that the software met the quality assurance and quality control standards of the U.S. Army.

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