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Project Manager/business Analyst Resume

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Boulder, ColoradO

SUMMARY

  • Highly accomplished professional with superior track record of success managing complex technology initiatives, operations, development, and deployment across widely diverse worldwide environments.
  • Drive state - of-the-art development programs, spearheading end-to-end project simplification and management.
  • Strengthen competitive edge in aggressive markets, learning and sharing knowledge on latest tools and trends.
  • Eliminate time, effort, and costs, directing continuous process improvements and high-impact change.
  • Maximize customer satisfaction and quality of product portfolios, proactively identifying and resolving issues.
  • Build, train, and lead world class onsite and virtual teams, uniting all parties on common visions and goals.
AREAS OF EXPERTISE
  • Technical & Strategic Planning
  • Multi-Project Management
  • Software, Device, Tool & Website Development
  • Technology Governance
  • Agile Methodology
  • RFE Management
  • Process Improvements
  • Change Management
  • Onsite & Virtual Team Management
  • Training & Development
  • Vendor Management
  • Budgeting
  • Cost Cutting

PROFESSIONAL EXPERIENCE

Confidential, Boulder, Colorado

Project Manager/Business Analyst

Responsibilities:

  • Deployed enterprise content management systems, including workflows, and document capture solutions, for four Fortune 500 customers.
  • Successfully met customer acceptance criteria via Sprint Planning, Standups, Releases, and Retrospectives.
  • Improved customer acceptance of deliverables via weekly to monthly sprints based on customer/project needs.
  • Led assessments to understand business requirements and wrote up standardized proposals prior to implementation.
  • Improved Confluence wiki documentation for PM group to facilitate best practices and ease onboarding.
  • Delivered projects maintaining and/or increasing profit margins by up to 40% over average.
  • Documented “lessons learned” for better estimation for short duration projects with reduced margin for error.

Confidential, Palo Alto, California

Program Manager

Responsibilities:

  • Provided seamless project management for up to 5 Global Sales & Support projects simultaneously.
  • Localized and integrated SalesForce.Com with Teamsite and Ontram+; ensured successful completion of development, reviewing BRD and FRD, and providing expert recommendations.
  • Ensured consistency across group, co-leading standardization of processes; oversaw wiki site storing all process training and documentation.
  • Established best practices for new group of G11n Program Managers, co-leading variety of G11n Initiatives Projects; included developing templates using hybrid scrum methodologies.

Confidential, Broomfield, Colorado

Project Manager

Responsibilities:

  • Revolutionized, as Product Owner / Scrum Master, entire team’s use of single software suite to manage end-to-end process; rated #1 for extraordinary achievement.
  • Cut 5-20% of costs for Oracle (up to $30M), providing key elements for business case to transition from paragraph- to sentence-based segmentation.
  • Saved +140 hours/week of PM resources, leading 4-member engineering team to deliver +130 RFE / User Stories via WorldServer API; utilized saved resources to fuel other initiatives.
  • Eliminated +$300K from $1.5M budget in 1 year, consolidating or engaging new vendors, and renegotiating contracts with existing vendors.
  • Simplified identification and costing of all assets necessary to deliver proven accurate budget numbers, reengineering budgeting process.
  • Improved team training on complex process, co-designing and delivering Visio Workflow with team of project managers; reduced project planning time, simplified complexity to mitigate risk, and boosted PM effectiveness.

Confidential, Gunbarrel, Colorado

Technical Project Manager

Responsibilities:

  • Instrumental in successful execution of Confidential .com’s web localization project, driving all technical aspects.
  • Enabled centralization of process and reduction of headcount in +25 GEO locations, deploying Confidential .
  • Drove ongoing optimization of products, championing product enhancement at product development meetings.
  • Recognized as key go-to person for resolving software issues.

Confidential, Boulder, Colorado

Project Manager & Localization Engineer

Responsibilities:

  • Coordinated and led some of company’s most high-margin projects.
  • Doubled profit margin on projects from 20% to 40%, expertly managing project budgets.
  • Motivated and led team of localization experts; achieved successful validation of localized versions of software.
  • Ensured maximum customer satisfaction, assessing and prioritizing client needs, and driving delivery to meet and exceed expectations.

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