Project Manager/business Analyst Resume
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Boulder, ColoradO
SUMMARY
- Highly accomplished professional with superior track record of success managing complex technology initiatives, operations, development, and deployment across widely diverse worldwide environments.
- Drive state - of-the-art development programs, spearheading end-to-end project simplification and management.
- Strengthen competitive edge in aggressive markets, learning and sharing knowledge on latest tools and trends.
- Eliminate time, effort, and costs, directing continuous process improvements and high-impact change.
- Maximize customer satisfaction and quality of product portfolios, proactively identifying and resolving issues.
- Build, train, and lead world class onsite and virtual teams, uniting all parties on common visions and goals.
- Technical & Strategic Planning
- Multi-Project Management
- Software, Device, Tool & Website Development
- Technology Governance
- Agile Methodology
- RFE Management
- Process Improvements
- Change Management
- Onsite & Virtual Team Management
- Training & Development
- Vendor Management
- Budgeting
- Cost Cutting
PROFESSIONAL EXPERIENCE
Confidential, Boulder, Colorado
Project Manager/Business Analyst
Responsibilities:
- Deployed enterprise content management systems, including workflows, and document capture solutions, for four Fortune 500 customers.
- Successfully met customer acceptance criteria via Sprint Planning, Standups, Releases, and Retrospectives.
- Improved customer acceptance of deliverables via weekly to monthly sprints based on customer/project needs.
- Led assessments to understand business requirements and wrote up standardized proposals prior to implementation.
- Improved Confluence wiki documentation for PM group to facilitate best practices and ease onboarding.
- Delivered projects maintaining and/or increasing profit margins by up to 40% over average.
- Documented “lessons learned” for better estimation for short duration projects with reduced margin for error.
Confidential, Palo Alto, California
Program Manager
Responsibilities:
- Provided seamless project management for up to 5 Global Sales & Support projects simultaneously.
- Localized and integrated SalesForce.Com with Teamsite and Ontram+; ensured successful completion of development, reviewing BRD and FRD, and providing expert recommendations.
- Ensured consistency across group, co-leading standardization of processes; oversaw wiki site storing all process training and documentation.
- Established best practices for new group of G11n Program Managers, co-leading variety of G11n Initiatives Projects; included developing templates using hybrid scrum methodologies.
Confidential, Broomfield, Colorado
Project Manager
Responsibilities:
- Revolutionized, as Product Owner / Scrum Master, entire team’s use of single software suite to manage end-to-end process; rated #1 for extraordinary achievement.
- Cut 5-20% of costs for Oracle (up to $30M), providing key elements for business case to transition from paragraph- to sentence-based segmentation.
- Saved +140 hours/week of PM resources, leading 4-member engineering team to deliver +130 RFE / User Stories via WorldServer API; utilized saved resources to fuel other initiatives.
- Eliminated +$300K from $1.5M budget in 1 year, consolidating or engaging new vendors, and renegotiating contracts with existing vendors.
- Simplified identification and costing of all assets necessary to deliver proven accurate budget numbers, reengineering budgeting process.
- Improved team training on complex process, co-designing and delivering Visio Workflow with team of project managers; reduced project planning time, simplified complexity to mitigate risk, and boosted PM effectiveness.
Confidential, Gunbarrel, Colorado
Technical Project Manager
Responsibilities:
- Instrumental in successful execution of Confidential .com’s web localization project, driving all technical aspects.
- Enabled centralization of process and reduction of headcount in +25 GEO locations, deploying Confidential .
- Drove ongoing optimization of products, championing product enhancement at product development meetings.
- Recognized as key go-to person for resolving software issues.
Confidential, Boulder, Colorado
Project Manager & Localization Engineer
Responsibilities:
- Coordinated and led some of company’s most high-margin projects.
- Doubled profit margin on projects from 20% to 40%, expertly managing project budgets.
- Motivated and led team of localization experts; achieved successful validation of localized versions of software.
- Ensured maximum customer satisfaction, assessing and prioritizing client needs, and driving delivery to meet and exceed expectations.