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Sr. Project Manager - Business Operations Resume

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Midland, TX

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SUMMARY

  • Meticulous & experienced Sr. Project Manager with a focus upon Business Operations Management, Business Applications & Infrastructure Systems as they relate in providing a quantitative and qualitative value for use in operations.
  • Able to undertake complex assignments with excellent leadership skills in meeting scope objectives & timeline deliverables by new implementing new business and application processes across functional business department.
  • Excellent experience applying strong strategic planning with specific goals whose focus is upon operations & their efficiencies by using integration, innovation, speed & flexibility.

Core competencies

  • Project Management
  • Strategic Planning
  • PMO Mgt
  • Statistical Analysis
  • Salesforce
  • ServiceMax
  • ERP Systems (SAP)
  • Corporate Financial Analysis
  • Corporate Financial Reporting
  • EDI
  • Inventory Mgt
  • SFDC
  • Service Max
  • Infrastructure Systems (LAN/WAN)
  • VOIP
  • Windows Servers
  • Cisco
  • Change Management Leadership Techniques
  • Theory of Constraints (TOC).

PROFESSIONAL EXPERIENCE

Confidential * Midland, TX

Sr. Project Manager - Business Operations

Responsibilities:

  • Introduced and led an implementation team with Salesforce & Service Max applications for a seamless and real-time transactional business system for North America & Canada operations.
  • Introduced and led an implementation team of field service technicians with new process’s & field service application changes for improved ERP billing & inventory control.
  • Generated approximately 236k per month in speed to cash with new applications and simplified process’s improvements with SFDC & Servicemax.
  • Legacy application replacement & cost reduction saving of approximately (15k) per month.
  • Implemented real-time inventory install base tracking with up to date information available to all business units across North America & Canada.
  • Improved business utilization by 20% with business simplification process’s while improving internal operational efficiencies for all related departments.
  • Introduced the capability for external customers to view their real-time installed inventory.
  • Lead a rooftop team for infrastructure consolidation of several offices into one simplified central office.
  • Managed local onsite desktop support staff & service level agreements (SLA) for the Texas & New Mexico business units.
  • Managed new Voice Over IP (VOIP) initiatives for the business units in Texas & New Mexico using Cisco technology.
  • Managed and led new Cisco telepresence projects for Texas & New Mexico.
  • Managed Confidential & Confidential vendor circuits for new installations and upgrades.
  • Managed various cabling contractors for network wiring & fiber upgrades.

Confidential * Midland, TX

Business Development Systems Analyst

Responsibilities:

  • Selected as the Business Development Systems Analyst Lead to work with various SAP teams for the implementation and training of end users for Texas & New Mexico.
  • Selected to lead a team of end users across Texas & New Mexico for a new inventory initiative.
  • Selected to lead a team of end users for a division level customer billing initiative.
  • Worked as a computational analyst in the formation evaluation department analyzing customer well logs.

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