IT Project Manager Resume Profile

Professional Profile

A highly experienced IT Project Manager and Business Analyst with strong technical, organizational, and personnel management proficiencies. Provides exceptional operational guidance through demonstrated skills in time management, SDLC understanding and Methodologies, and effective business leadership.

Key Skills

Oral Written Communication	Fluent English, Dutch Papiamentu
Excellent Analytical Skills	Mentoring and Coaching Staff
Business Case Development	Employee Supervision
Prince2 Project Management	Cultivating Relationships
Process Improvement	Negotiations
Coordination	Business Presentations

Career Summary

SENIOR JUDICIARY ASSOCIATE / IT ADMINISTRATOR

Responsible for all aspects of court records keeping and data management and successfully undertook the following:
Preparing cases and appeals for magistrates, judges and trial in Court of First Instance, Court of Appeals as well as the Supreme Court
Liaising and coordinating with key stakeholders, including the Prosecutor's Office, Police Department, House of Detention, law firms, various regional and international courts and government agencies in different countries Interpol, FBI, and DEA
Designing, developing a criminal database and implementing in-house case tracking application to streamline operations and automating workflow within a section of the organization.
Responsible for the Criminal database maintaining, capturing all statistical data related to the criminal court
Managing and maintaining the IT functionality of the Court by establishing purchasing guidelines for hardware and software, Vendor Proposal Development, hardware configuration, technical end-user support, and data management
Leading all aspects of networking, system administration, network optimization, as well as resource allocation and coordination for various projects
Leading the migration from Novell Netware 3.1 to Windows NT4 and Windows XP/Win2K, supporting clients, upgrades, and restorations as required
Delivering network and infrastructure support with leadership of 3 servers and applications in a 24/7 365 days a year environment while performing disaster recovery planning and preventive maintenance
Concurrently acted as project manager for various Federal Government project assignments, including:
PROJECT ECHO: Member of the ICTHOM Task Force
PROJECT E-Central Government 2001 ECG-21 : Project Coordinator, Windward Islands
PROJECT Y2K: Project Coordinator, Windward Islands
KERNGROEP AUTOMATISERING NEDERLANDSE ANTILLEN Task force for the automation of the Federal Government departments of The Netherlands Antilles : Project Coordinator, Windward Islands
Assessed and analyzed existing infrastructure, future requirements, systems and processes for Process Improvement
Conducted business analysis and translated business needs into business requirements
Lead the detailed data analysis to ensure business needs and application requirements were met
Served as the conduit between the end user internal and the software development team through which requirements flowed
Partnered and negotiated with business and technology partners, at all levels
Facilitated sessions with business and technical teams to elicit and validate requirements and effectively communicated those requirements to development teams for design and implementation
Reported and communicated project milestone progress
Created several Terms of Reference and participated in negotiations, mediations and facilitating of several major government contracts
Managed allocated resources people, technology, time to specific deliverables
Executed all project plans and ensured the project's on-time and on-budget completion
Achieved all operational objectives by providing information and recommendations to strategic plans, preparing and completing action plans, and implementing production, productivity, and quality standards
Met all human resource objectives by providing orientation and training to employees, while also communicating job expectations and enforcing policies and procedures to effectively manage and mentor staff

JUNIOR VICE PRESIDENT

Began as Sales Representative, then rapidly progressed to Sales Team Manager, General Manager, then Junior VP
Was responsible for all personnel related matters, application development, and network administration covering the southern region of The Netherlands, Belgium, and Spain
Participated in negotiations for several major accounts
Built and led teams in carrying out special Process Improvement projects by automating the entire workflow of the organisation
Resolved problems, completed audits, identified trends, determined system improvements, and implemented changes as necessary to streamline operations
Administered multiple databases for various multinational companies
Liaised with customers to file and process claims
Worked with the police department on gathering reports for client claims

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