It Project Manager Resume
Detroit, MI
Objective
- To join an IT organization as an IT Technical Project Manager and add value to the business through IT.
SUMMARY
- Total 15+ years of experience which includes Project Management, Software Development, Quality Assurance, IT Infrastructure, IT Service Management, IT Security Management, consulting and HP SW Tools Implementation.
- Technical Project Management
- Software application requirements, design, implementation and testing
- IT infrastructure monitoring project using HP BTO Tools
- Application monitoring and infrastructure monitoring
- IT and Business Process Development and implementation
- Project Management Activities
- Software Development and Testing
- ITSM consulting
TECHNICAL SKILLS
Operating Systems: Windows, Unix and Linux
Programming / Scripting Languages: C, C++, Java, VB.net, Javascript, PHP, HTML5 and CSS6
Database: SQL Server 2012, Oracle 11G, MySQL, Teradata, MS Access
Testing Tools: HP Quality Center, /HP ALM
Project Management Tools: HP PPMC, CA Clarity
IT Service Management Tools: HP Service Manager, BMC Remedy
IT Data Center Management Tools: HP EUM/RUM, HP Asset Manager, Sitescope, NNMi, Business Availability Center(BAC/BSM), Decision Center, Sever Automation, Network Automation
Microsoft Office Tools: Microsoft Excel VBA - Excel Automation, MS Powerpoint, MS Word
PROFESSIONAL EXPERIENCE
Confidential
IT Project Manager
Responsibilities:
- Project Management (Fixed Price projects)
- Requirements management
- Customer expectations Management
- Transition Management
- Onshore - Offshore team coordination
- IT Process Definition and Implementation
- Sprint Planning and Monitoring
- Datawarehouse testing
- Excel Automation
Confidential
IT Service Manager and Change Manager
Responsibilities:
- Customer expectations Management
- IT Service Management
- Project Management
- Process Definition and Implementation
- Sprint Planning and Monitoring
- Onshore - Offshore team coordination
- Excel Automation
Confidential
IT Project Manager
Responsibilities:
- Implementation of IT Data center monitoring tools ate HP customer data center locations
- Managed multiple projects at a time (Project Management)
- Managed a team of Project Leads, Engineers and Solution Architects
- HP SW Tools implementation
- IT Service desk monitoring
- Process Definition and Implementation
- Excel Automation
Confidential, Detroit, MI
Project Manager
Responsibilities:
- Managed multiple projects at a time (Project Management)
- Program PMO activities
- Quality Management Activities
- Metrics collection and analysis
- Managed a team of Project Leads, Engineers and Solution Architects
- Excel Automation
Confidential
Quality Manager and IT Project Manager
Responsibilities:
- Lead the organization both in India and UK centers in achieving CMMI Level-4
- IT Infrastructure design and development
- IT Process definition
- CMMI and ISO 9001 implementation
- Project Management
- Confidential -UK is the first organization in entire Europe to be appraised at CMMI level 4 as on 24-September-2003.
- There are major improvements in internal performance indicators through reduction in rework and reduction in cycle time.
- Received the customer appreciation feedback after CMMI L4 process implementation
- Gap Analysis of the existing system with SW CMM initially and then to CMMI Level-4
- Roadmap definition and Strategic planning
- QMS definition which is compliance to ISO, CMMI Level 4, DO 178B
- SW-CMM® based training
- Knowledge transfer through consulting
- Process reviews
- Process training
- Process consultancy
- Process audits and pre-assessment
- Achieved ISO at both the locations
- Developed strategy to translate organizational goals into department and individual performance indicators
- Provided consultancy to the Senior management to define goals based on their business vision for the year .
- Provided consultancy to the Functional Heads on the Balance Scorecard method.
- Provided consultancy to HR and other functional heads to align goals and job descriptions.
- Performed the role of Quality Head to implement quality related goals
Confidential
Quality Manager and IT Project Manager
Responsibilities:
- Gap Analysis of the existing system with SW CMM
- Roadmap definition and Strategic planning
- QMS definition which is compliance to ISO and SW-CMM
- SW-CMM® based training
- Knowledge transfer through consulting
- Process reviews
- Process training
- Process consultancy
- Process audits and pre-assessment
- Achieved ISO
- Provided Process Consultancy to two Satellite related projects (Home Office Docking Unit and Vehicle Docking Unit)
Confidential
IT Project Manager and Quality Manager
Responsibilities:
- Software Development and implementation
- Quality Assurance activities
- Project Management of two Software Development projects
- Part of Software Development Team for 4 projects. (Received an appreciation letter from the management for one of the projects)
- Two six sigma project conducted and the organization received a huge cost savings.
- A paper on this project has been published in Total Quality Management and Business Excellence