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It Project Manager Resume

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Detroit, MI

Objective

  • To join an IT organization as an IT Technical Project Manager and add value to the business through IT.

SUMMARY

  • Total 15+ years of experience which includes Project Management, Software Development, Quality Assurance, IT Infrastructure, IT Service Management, IT Security Management, consulting and HP SW Tools Implementation.
  • Technical Project Management
  • Software application requirements, design, implementation and testing
  • IT infrastructure monitoring project using HP BTO Tools
  • Application monitoring and infrastructure monitoring
  • IT and Business Process Development and implementation
  • Project Management Activities
  • Software Development and Testing
  • ITSM consulting

TECHNICAL SKILLS

Operating Systems: Windows, Unix and Linux

Programming / Scripting Languages: C, C++, Java, VB.net, Javascript, PHP, HTML5 and CSS6

Database: SQL Server 2012, Oracle 11G, MySQL, Teradata, MS Access

Testing Tools: HP Quality Center, /HP ALM

Project Management Tools: HP PPMC, CA Clarity

IT Service Management Tools: HP Service Manager, BMC Remedy

IT Data Center Management Tools: HP EUM/RUM, HP Asset Manager, Sitescope, NNMi, Business Availability Center(BAC/BSM), Decision Center, Sever Automation, Network Automation

Microsoft Office Tools: Microsoft Excel VBA - Excel Automation, MS Powerpoint, MS Word

PROFESSIONAL EXPERIENCE

Confidential

IT Project Manager

Responsibilities:

  • Project Management (Fixed Price projects)
  • Requirements management
  • Customer expectations Management
  • Transition Management
  • Onshore - Offshore team coordination
  • IT Process Definition and Implementation
  • Sprint Planning and Monitoring
  • Datawarehouse testing
  • Excel Automation

Confidential

IT Service Manager and Change Manager

Responsibilities:

  • Customer expectations Management
  • IT Service Management
  • Project Management
  • Process Definition and Implementation
  • Sprint Planning and Monitoring
  • Onshore - Offshore team coordination
  • Excel Automation

Confidential

IT Project Manager

Responsibilities:

  • Implementation of IT Data center monitoring tools ate HP customer data center locations
  • Managed multiple projects at a time (Project Management)
  • Managed a team of Project Leads, Engineers and Solution Architects
  • HP SW Tools implementation
  • IT Service desk monitoring
  • Process Definition and Implementation
  • Excel Automation

Confidential, Detroit, MI

Project Manager

Responsibilities:

  • Managed multiple projects at a time (Project Management)
  • Program PMO activities
  • Quality Management Activities
  • Metrics collection and analysis
  • Managed a team of Project Leads, Engineers and Solution Architects
  • Excel Automation

Confidential

Quality Manager and IT Project Manager

Responsibilities:

  • Lead the organization both in India and UK centers in achieving CMMI Level-4
  • IT Infrastructure design and development
  • IT Process definition
  • CMMI and ISO 9001 implementation
  • Project Management
  • Confidential -UK is the first organization in entire Europe to be appraised at CMMI level 4 as on 24-September-2003.
  • There are major improvements in internal performance indicators through reduction in rework and reduction in cycle time.
  • Received the customer appreciation feedback after CMMI L4 process implementation
  • Gap Analysis of the existing system with SW CMM initially and then to CMMI Level-4
  • Roadmap definition and Strategic planning
  • QMS definition which is compliance to ISO, CMMI Level 4, DO 178B
  • SW-CMM® based training
  • Knowledge transfer through consulting
  • Process reviews
  • Process training
  • Process consultancy
  • Process audits and pre-assessment
  • Achieved ISO at both the locations
  • Developed strategy to translate organizational goals into department and individual performance indicators
  • Provided consultancy to the Senior management to define goals based on their business vision for the year .
  • Provided consultancy to the Functional Heads on the Balance Scorecard method.
  • Provided consultancy to HR and other functional heads to align goals and job descriptions.
  • Performed the role of Quality Head to implement quality related goals

Confidential

Quality Manager and IT Project Manager

Responsibilities:

  • Gap Analysis of the existing system with SW CMM
  • Roadmap definition and Strategic planning
  • QMS definition which is compliance to ISO and SW-CMM
  • SW-CMM® based training
  • Knowledge transfer through consulting
  • Process reviews
  • Process training
  • Process consultancy
  • Process audits and pre-assessment
  • Achieved ISO
  • Provided Process Consultancy to two Satellite related projects (Home Office Docking Unit and Vehicle Docking Unit)

Confidential

IT Project Manager and Quality Manager

Responsibilities:

  • Software Development and implementation
  • Quality Assurance activities
  • Project Management of two Software Development projects
  • Part of Software Development Team for 4 projects. (Received an appreciation letter from the management for one of the projects)
  • Two six sigma project conducted and the organization received a huge cost savings.
  • A paper on this project has been published in Total Quality Management and Business Excellence

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