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Enterprise Product Manager Resume

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San Francisco, CA

SUMMARY

  • Senior product executive with 15+ years of business and technical experience in e - commerce platforms, marketplace, merchant payment platform solutions, payments integration, online stores, mobile commerce and gift wallet, shopping cart, omnichannel, cross border commerce and investment and brokerage
  • Led global strategic seller-side marketplace cross border commerce initiative (web app and API) at Confidential with $100 million potential, and omnichannel commerce at Confidential with potential over $250 million
  • Expert at taking new ideas to market with no competitors to benchmark or learn from. Very adept in using large amounts of data using statistical tools to articulate current stories, pain points and trends
  • Very articulate with engineers on front-end and back-end technologies to recommend alternatives and prioritize product features or design changes. Excellent experience using agile scrum for iterative product development.
  • Exceptional experience in influencing and aligning executive level stakeholders in delivering vision and strategy
  • Managed and mentored software engineers, interaction designers, marketing, and support teams

PROFESSIONAL EXPERIENCE

Product Consultant

Confidential, San Francisco CA

Responsibilities:

  • Product managing with Confidential on building a responsive web application for Wealth, Brokerage and Financial Advisors to schedule meetings with their clients.
  • Consultant for multiple investments firms as a thought leader on ecommerce, webhosting for small businesses
  • Addressing the need of how a small business can leverage Internet and technologies to grow.
  • Built commerce platform prototype. Initiated and closed a contract to integrate with an ecommerce software company.
  • Key role in getting Confidential into Endurance, a company with 3.6 million small businesses.
  • Wrote first term sheet deliverables, built financial model and defined segmentation features for Confidential .

Confidential, Redwood City CA

Responsibilities:

  • Served as product “CEO” for building an online store for the 3.5 million merchants in Endurance ecosystem for launch through Google small business channel.
  • This online store had responsive design for mobile checkout with single payment solution integration with Braintree and later Stripe Payments.
  • Developed price points and sales initiatives to bring new revenue stream.
  • Also lead the engineering team of 7 engineers and 1 interaction designer.
  • Revenue potential of over 50 million dollars. Use agile methodology for product release and JIRA for sprint releases.
  • Partnered with a large ecommerce platform company, Confidential, to serve the larger need of small businesses establishing their own online retail presence.
  • Managed all facets of relationship from project managing, integration, and launch, sales and support definition, and go-to marketing plan.
  • Led product sunset of Intuit Web Payment. Integrated AcceptSafe and TransFirst payment solution in the current customer base of 8,000.
  • Successfully migrated customers to new payment platform.

Principal Consultant

Confidential, San Jose CA

Responsibilities:

  • Chosen based on recognized global experience to direct a major strategic initiative targeting international market opportunities for Confidential merchant sellers.
  • Led global team of 13 engineers to build seller experience including backend integration to deliver cross-border commerce with a market potential of $100 million dollars.
  • Built various API tools for channel partners.
  • This resulted in increased adoption by vendors such as Confidential Commerce and Confidential .
  • Created and implemented A/B testing strategies and opt-in flows.
  • Delivered on time launch of China / Hong Kong based Confidential service expediting product delivery to the US.
  • This proof of concept aided comprehension of the nuances of different market and logistics.

Principal Consultant

Confidential, San Bruno CA

Responsibilities:

  • Spearheaded Phase II of critical multimillion dollar / omnichannel initiative delivering enhanced web / retail integration order management/fulfillment.
  • Delivered successful initial rollout to 500 selected Confidential locations
  • Led multifunctional team including Dedicated Architect, User Interface Manager, and 20-30 departments encompassing User Experience, Cart & Checkout, Tax, Catalog, OMS, and Retail group.

Enterprise Product Manager

Confidential, Redwood City, CA

Responsibilities:

  • Beta manager for taking the enterprise product to market. Hailed as most successful release in Clarity history
  • Launched and built from concept an innovative new enterprise PPM collaboration solution integrating CA Clarity with MS SharePoint.
  • Product owner for agile/scrum using Jira for stories.
  • Released a new feature for planning requirements in project and portfolio management application.
  • Connected and synergized planning and execution. Gained new market entry.

Director of Products/General Manager

Confidential, Foster City, CA

Responsibilities:

  • Directed strategic business expansion into untapped European market, and to expand functionality
  • Launched entry into European market through a new product
  • Enhanced product depth, significantly growing RFP success rate in bringing in new clients such as Confidential, Confidential

Senior Manager

Confidential, San Francisco, CA

Responsibilities:

  • Grew 3rd-party vendor integration by 100%—for $10M in new revenue.
  • Led development of web-based enterprise application.
  • Launched innovative API tools addressing large client needs.
  • Branded and led deployment of CorporateShip product solution and retired previous, inefficient legacy approaches.
  • Worked closely with 200+ small to medium business clients throughout the US, Canada, and Latin America.
  • Authored important white papers on market entry strategy.

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