Professional Profile:

• Advanced experience in project management, business analysis, requirements elicitation and gathering, data analytics, quality assurance, process improvements, project development and planning, technical and proposal writing, user support, DOORs administration, and validation of both mainframe and web based applications.
• More than 15 years experience managing projects for internet systems, web software products, telecommunications software and hardware, healthcare systems and defense.
• Excellent knowledge of industry standard methodologies such as Software Development Life Cycle SDLC , Agile SCRUM, CMM Capability Maturity Models , ELC and Rational Tools.

Professional Skills:

• Change Management Tools: Rational Clear Quest,
• Document Management: Livelink, Inverwoven, eRoom, SharePoint
• Graphics Tools: Microsoft Visio, Adobe PageMaker, DreamWeaver
• Tracking Tools: JIRA, HP Quality Center, IBM Rational ClearQuest, Visual Studio 2010 TFS
• Methodologies: Agile SCRUM, SDLC, CMMI, ELC
• Project Management: Microsoft Project, Microsoft Office
• Requirement Automation Tools: RequisitePro, DOORS
• Version Control Tool: Rational Clear Case, SharePoint, eRoom
• Word Processing/Project Management: MS Office XP, Vista Word, Excel, Outlook and PowerPoint , MS Project, Adobe FrameMaker

Confidential

Project Manager

• Worked as a Test Engineer on the Independent Verification and Validation IV V team for CDAT.
• Supported the 1/3 CDAT Security Assessment.

Project Manager/Change Management Analyst MACBIS

• Worked as both a Project Manager and PM Analyst on the Medicare and CHIP Information Technology Systems Development Life Cycle Support SDLC for MACBIS/MACDE project. Managed all aspects of the task order in compliance with CMS project management and Software Development Life Cycle standards.
• Maintained all MACBIS documents and document inventory in SharePoint.
• Adhered to project and client processes, auditing and support requirements.
• Facilitated and coordinated internal team and external customer meetings.
• Conducted change control board meetings and prepared and supported all meeting artifacts and change control support documentation.
• Prepared and supported all internal and external project deliverables. This included all status reporting, Contract Requirements Traceability Matrix, Training Materials and tools, Charter Document, action items, risks, and issues.
• Support and conducted all MACBIS SharePoint System Administrator activities.
• Participated in CMMI Level 3 SCAMPI Appraisals.

Project Manager PQMM

• Worked as a Project Manager on a Physician Quality Measure Management PQMM project. Supported the maintenance and implementation of accurate and reliable quality measures for the PQRS, including measures' data elements, data collection tools, assessment instruments, and all supporting documentation.
• Provided ongoing communication, coordination, cooperation and collaboration across the PQMM internal and external stakeholder community to ensure timely, accurate and comprehensive measure update and maintenance.

Senior Business Analyst E-PATH

• Worked as a Senior Business Analyst performing requirements analysis for the new CMS Enterprise Performance Analysis and Tracking Hub E-PATH system. E-PATH will be a portal and repository for use by CMS leadership, the Chief Performance Officer CPO , CMS strategic planners, and CMS performance managers for the development and management of the CMS strategic plan and performance management deliverables as required by HHS and the Office of Management and Budget.
• Worked closely with project stakeholders, SME's and staff to understand the requirements for the new E-PATH system.
• Developed and maintained the Charter document, Requirements document, JAD artifacts, and activity attributes document.

Confidential

• Supervised a team of business analysts and testing professionals to ensure the highest quality delivery of the SmartCare suite of products,
• Adhered to MedAssurant's Agile software development process throughout each of the development phases
• Understood and used Agile/Scrum development methodologies.
• Conducted and participated in Daily Stand-up, Product Backlog Grooming Preliminary Prioritization, Product Backlog Review and Estimation, Sprint Planning, Sprint Demo, UAT Kickoff and Deployment Planning meetings.
• Coordinated product implementations and all aspects of release planning and worked closely with counterparts in Information Technology for both operations and development.
• Work collaboratively with Business Operations to ensure operational execution of all planned releases.
• Management duties including hiring, training, coaching and evaluating performance of direct reports.
• Responsible for the production of KPIs Key Performance Indicators for each department within MedAssurant suite of products. Created dashboards, charts and performed data analytics to support the production of weekly and monthly KPI reports.
• Created and maintained the Business Management website and wikis for all company artifacts.
• Developed, maintained, and managed project plans and implementations schedules for customer implementations.
• Managed the implementation process for all new and existing clients.
• Work with team members to ensure that all client implementations and deliverables are completed accurately and on time.
• Monitored, tracked and reported implementation status and performance to all levels within the organization.
• Worked with, trained and provided mentoring to team members working in Quality Assurance, Letter Generations, Communications and Process Improvement areas.

Project Manager/Analyst

Confidential

• Developed and managed quality assurance program including test strategies, test plans and test cases.
• Produced, updated and maintained all artifacts in preparation for the Capability Maturity Model Integration CMMI audit.
• Develop the UAT Strategy, Test Approach document and Test Plan for the development and launch of new websites
• Designed web page for tracking defects. Managed defect reporting process.
• Maintained product backlogs, sprint retrospectives, sprint reviews and templates in accordance with the Agile SCRUM methodology.
• Conducted sprint team meetings and weekly status meetings
• Prepared, implemented, monitored and updated the project plans and project schedules. Coordinates with the team members and upper level management to ensure the actions are consistent with the approved plan.
• Implemented and maintained the processes required for CMMI Level 3
• Created and maintained a CMMI documentation repository
• Assisted with writing proposals and RFPs.
• Designed, developed, and implemented program policies, processes, and procedures
• Performed a variety of CM, technical writing and quality assurance activities for CMS Centers for Medicare Medicaid Services
• Worked with the Quality Assurance department to document new or modify existing processes and procedures when required
• Conducted technical and informal peer reviews and quality assurance on all technical deliverables
• Created project planning documentation and followed all CMS defined processes under a CMMI framework
• Project provided much needed IT systems services in the Medicare community utilizing Mainframe technologies and has high a visibility across the country for the 65 million users of Medicare.
• Managed UAT testing processes. Created deliverables and managed testers.

Requirements Analyst Confidential

• Managed the documents from templates, working with business/process owners, review, obtain signature, track documents, and then archiving documents.
• Understood and adhered to ELC methodologies regarding the direction, processes, tools, documentation and assets necessary to accomplish business change in a consistent and repeatable manner.
• Performed technical writing and technical editing on confidential IRS project.
• Acquired an MBI clearance
• Responsible for requirements gathering and CM activities
• Coordinated team activities to meet project milestones

Technical Writer Confidential

• Performed technical writing and technical editing for the Department of Education, classified project
• Acquired a 6C clearance
• Defined, analyzed, and documented existing business processes for multiple business groups working within the DOE.

Quality Assurance Specialist /DOORS Administrator Confidential

IBM/Alltech International

• Worked on a PMO team for the CWFR Common Working File Redesign project and performed technical writing, quality assurance and DOORS database administration activities for IBM and CMS Centers for Medicare Medicaid Services
• Conducted technical and informal peer reviews, work product reviews and quality assurance on all technical deliverables to ensure products being developed were meeting specified requirements.
• Supported claims processing effort on CWF by performing analysis and writing and maintaining documentation. During the processing of a claim, information on the claim is transmitted to CWF. CWF searches its files for the beneficiary's eligibility records and processes the information through various edits
• Synthesized complex and contradictory information into concise, readable, unambiguous written requirements at multiple levels of detail
• Created and maintained PMO support documentation and document style guides and standards. This included PMO documents, Technical Writer's Requirements Guide, and 508 Compliance Documents
• Supported the technical deliverables production cycle
• Managed documentation change requests
• Manage and oversaw day-to-day activities of assigned meeting/conference planning activities
• Applied Project Management Methodology and CMMI Level 3 Framework of industry best practices to IT project management that led to proven successful project outcomes
• Attended and participated in CM Process Improvement Meetings
• Established objectives and processes required to deliver the desired results. Developed quality assurance manuals and processes and procedure documentation to provide structure for the quality assurance process.
• Updated and maintained CCB/CMB-Control Board Plan and Process documents
• Responsible for Configuration Control functions that included circulating change proposals and updating documentation
• Identified standards or requirements for change management. Participated in change control and reviewed configuration change requests
• Continued to develop and work with Software Development Life Cycle SDLC , and QA/process methodologies such as CMM/CMMI