SUMMARY

• Senior Manager, Business Analyst, and Certified QuickBooks ProAdvisor with focus on Financial Services and the Health Care industry.
• Experience working side by side with entrepreneurs, corporate C - Level management and business owners to develop and implement new software system technologies for a variety of solutions and process improvements.
• Strong background in software development for financial institutions, credit card services, retail operations, healthcare services, contract negotiations, and problem solving.
• Supervisory skills managing over sixty staff members.

TECHNICAL SKILLS

Project Management: Business Analysis tools and methodologies MS Project, Visio, Enterprise Architecture, Excel, Clarity, Rational Suite of products, MS Project Server and MS Portfolio Server, Agile, Waterfall, and mixed methodologies, Project Management Office - PMO

Development tools and methodologies: MS Visual Studio .Net, Oracle JDeveloper, Confidential Websphere Visual Age, RUP, SDLC

Software languages, Databases and Hardware environments: Java (previously certified developer), C#, Assembler, COBOL, SQL Server, Oracle, MS Access, Unix, Windows Server, Solaris

PROFESSIONAL EXPERIENCE

Confidential - Fairlawn, OH

Project Manager

Responsibilities:

• Responsible for management of client integration projects for call center technology.
• Worked with partner vendors in solution design, integration, environment buildout, go-live, and on going support.
• Provided leadership in creating department vision of project management office maturity.
• Automated forecasting model for executive reporting.

Confidential - Cleveland, OH

Project Manager, Business System Analyst

Responsibilities:

• Project manager responsible for overseeing software modifications for credit card awards programs relating to new product rollout.
• Serving as lead business system analyst to migrate promotional offers to a customer-centric business strategy and the buildout of infrastructure to support the new business strategy.

Confidential - Louisville, KY

Senior Project Manager/Business Analyst

Responsibilities:

• Project Manager with oversight of several workstream projects for compliance changes for the Confidential Healthcare Act.
• Fully responsible for all project deliveries
• Team member and liaison with the IT project teams and the Business project managers
• Work with line of business to develop product roadmap and translate to functional requirements for development.
• Assured business input is provided and resource adjustments are negotiated to help meet project constraints.

Confidential - Richmond, VA

Senior Program Manager/Architect

Responsibilities:

• On site Program manager for Confidential ’s Enterprise Architecture group leading their Service Oriented Architecture (SOA) initiative.
• A multifaceted project to encompass initial design principles, service model templetes, Business As Usual (BAU) planning, executive review and buy in.
• Designed and implementated a staging Business Capabilities Catalog to be used until an enterprise vendor solution could be found.
• Managed an Agile environment to create a governance structure, map business capabilities to IT systems, investigate and model shared services.
• Also utilized Waterfall project management techniques for infrastructure buildout and proof of concept projects.
• Provided project management for ancillary projects to support the SOA foundation program, such as third party proof of concept solutions for account creation, and credit card transfers with Oracle BPEL and JDevelopers.

Confidential, San Marcos, TX

Technical Project Manager

Responsibilities:

• Projects include: migration to a digital library solution utilizing MIT’s open source DSpace.
• Implementation of Confidential Cognos, and pre-procurement consulting for Sungard Banner student information system.
• Introduced software modeling techniques to .Net development group using SparxSystems’ Enterprise Architecture toolset.

Confidential, Cheyenne, WY

Project Manager/Analyst

Responsibilities:

• Business Process improvement consultant and project management with the Confidential, implementing new software development applications for Medicaid and tax rebate systems within legislative compliance.
• Projects were managed in a mixed Agile/Waterfall environment.
• Served as a system analyst in the initial phase of developing a Total Health Record system.

Confidential, Washington, D.C.

Project Manager/Analyst

Responsibilities:

• Managed due diligence requirements gathering and vendor selection for collaborative system development for Confidential corporate.
• Multiple projects to install and train on Live Meeting, Communicator, blog technology and individual web camera’s.
• Developed and taught, train-the-trainer, on Live Meeting for all of the Confidential Bank division.

Confidential, Austin, TX

Program Manager

Responsibilities:

• Handled program management to consolidate geographically dispersed departments (San Francisco, Phoenix, and Austin) for Confidential .
• Driven from the IT group on a cost saving initiative and acquisition of a day trading platform - Confidential, projects were combined into a overall Program portforlio for executive visability.
• Duties included defining business cases, developed business and system requirements, obtained executive buy-in, completed initial planning and cost estimates, and secured funding for the approximate 25 projects.
• This included both technology and marketing initiative such as how market data was obtained (vendor selection and negotiations), news feed consolidation, technology transfer from mainframe to a server farm technology.

Confidential, Austin, TX

PMO Project Manager

Responsibilities:

• Provided technical leadership and management responsibilities of .Net application development.
• Managed legislative directive for datacenter consolidation migration to a vendor controlled environment.
• Required development process improvements and adherence to dictacted standards.

Confidential, Austin, TX

PMO Project Manager

Responsibilities:

• Created a project management maturity model and governance standards for the Program Management Office for Confidential ’ Inc.

Confidential, Richmond, VA

Project Manager

Responsibilities:

• Managed a large-scale global development program for an enterprise integration layer for Confidential Financial Services in Richmond, VA.
• Waterfall project management methodologies were utilized for base workstreams, however Agile methodologies were being introduced to the Confidential work environment.

Confidential

Founder, Chief Executive Officer, Chief Technical Officer

Responsibilities:

• Handled complete design, development, and marketing of company’s suite of emergency response products for campus security, based on Microsoft’s .Net technology.
• Managed vendor relations with engineering firms, and business process improvements.
• Confidential corporation from startup to successful acquisition.
• Managed venture capital and investor relations.

Confidential

Senior Manager

Responsibilities:

• Performed a risk and gap analysis for meeting required SLA, created corrective action project plans.
• Created educational curriculum and mentored project managers within the company.
• Provided knowledgebase for Agile, Waterfall and development processes such as RUP and SDLC.
• Served as a consulting Director of Research and Development with oversight of 60 staff members for a startup internet banking firm.

Confidential

Engagement Manager

Responsibilities:

• Managed teams for multiple development projects focusing on client relations and corporate profitability.
• Engagement manager responsibilities for a large Java development effort for Confidential Capital Fleet Leasing system.
• Overcame new technology hurdles including new server development, legacy system integration, and obtaining client buyin.
• Managed resource utilization and planning for projects across the enterprise.
• Provided technical leadership for new business development and sales force efforts.
• Developed a project management toolkit for consultants to learn and apply project right methodologies these included Waterfall, Agile, Prince.

Confidential

Founder, Executive VP Sales / Marketing

Responsibilities:

• Original founder and developer of systems, which allowed manufacturers to manage their cooperative advertising dollars and retail relationships.

Confidential

Consultant

Responsibilities:

• Database performance consultant for the development of the Confidential RS6000 and AIX operating system.

Confidential

Applications Manager

Responsibilities:

• Managed the development efforts for systems to manage promotional dollars.

Confidential

Systems Programmer

Responsibilities:

• Provided operational support for system management for DX10 and DNOS operating systems.
• Key participant for the early adoption of Ethernet solutions.

Confidential

Research Assistant

Responsibilities:

• Provide support to scientists for Navy sonar detection systems.
• Secret clearance obtained.