Lead Project Manager Resume
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Rancho Cordova, CA
OBJECTIVES
- To obtain a challenging, leadership position that will take advantage of my 30 years of experience in Information Technology.
PROFESSIONAL EXPERIENCE
Lead Project Manager
Confidential
Responsibilities:
- Leveraged the Confidential support structure to establish on - site controls.
- Set customer expectations prior to installs.
- Installation management.
- Ensured critical data is gathered and delivered to the appropriate Confidential and customer organizations.
- Directed all levels of the Confidential support structure including development and Sr. Confidential management during customer crisis.
- Led communications to customers with real-time analysis, and also updates for Root Cause explanations.
- Confidential focal point for all XIV related issues, questions and catastrophic failures.
- Sold the most TA Support Contracts in the county.
- Drove Confidential to meet client availability targets. I was, the customers Trusted Advisor.
Technical Project Manager
Confidential
Responsibilities:
- Server Consolidation and Security Assessment for Confidential in DC.
- Data migration functions for new data center relocation project for large university.
- Implementation of Virtual tape system for a large Drug retail company.
Transformation Manager
Confidential
Responsibilities:
- Responsible for getting the project and sub projects back on track and on budget.
- Directed the team in maintenance and support of 8000 AIX servers, 16K management modules, 16K network switches and all the firmware and OS upgrades domestically and internationally.
- Moved team from warehouse to new office building.
- Improved many processes by creating web site to write and store procedures.
- Changed team from one large loosely defined group to several specialized teams.
- Implementing Matrix driven teams that created measurable successes and locating areas that needed improvements.
Service Delivery Manager
Confidential
Responsibilities:
- Responsibility also included support for 49 distribution centers across North America.
- Managed a local $5 million parts depot.
- Project Managed $110 million dollar upgrade project of mainframes in 49 distribution centers.
- Did performance appraisals, hiring and firing, Goal setting and pay reviews.
- I reported to Sr. Wal Mart and Confidential management on any service related interruptions and impacts to customer.
Data Center Manager
Confidential
Responsibilities:
- Project Manager for converting all 3490e tape drives to 9840. This effected $433K savings annually.
- Worked with EMC and HDS engineers to design and build the hardware and cabling infrastructure for our SAN environment.
- Developed a database for all hardware, cabling, and circuit information for our 30,000 square foot raised floor environment.
- Completed a power audit to be used in UPS upgrade project.
- Played key roll in the upgrades of several corporate mainframes to Confidential 2064’s.
- Researched and received funding for converting our Confidential 3174 to Confidential 2074 and then consolidated our consoles.
- Technical lead on new command center remodel.
- Installed 24 nodes of Teradata and 10 EMC disk drives for upgrade of platform for Data Warehouse.
- Site planning and installation for a STK Virtual Tape System with related sub projects.
- Recommended and received approval for $150,000.00 budget for a new procedure to charge projects for infrastructure cost such as racks, cabling, and power.
- Allowing the company to capitalize on volume discounts, and reducing the time to install machines in the computer room.
- Developed standards for cabling, documentation, server racks, and installations throughout the enterprise.
Lead Systems Analyst/Situation Manager
Confidential - Rancho Cordova, CA
Responsibilities:
- Defining, managing and escalating all problems that could negatively affect the enterprise or corporate goals.
- This included; corporate headquarters, corporate data centers, affiliates, and all distribution centers.
- Manage facility when upper management was off-site.
- Scheduled staff and lead day-to-day operations.
- Managed problem identification, escalation and resolution on 65 UNIX systems, 5 MVS systems, 2 Tandem system, and 35 AS400 systems at DC locations.
- Member of command center renovation team, which included; the design, bid process and acquiring the financial support through corporate Headquarters.
- Operations representative for the Y2K project.
- That included; the management of any hardware requirements and installation, and ensuring all documentation and automation, paralleled the production environment.