STAFF DEVELOPMENT AND PROJECT MANAGER Resume Philadelphia, PA - Hire IT People

SUMMARY

A highly creative, goal - oriented HR business partner with a T&D specialty who has demonstrated expertise in solving skill gap issues and formulating Business Strategies.
An unfailing business partner who supports senior management in accomplishing departmental objectives and company mission.

PROFESSIONAL EXPERIENCE

SENIOR CONSULTRAINER

Confidential, Philadelphia, PA

Responsibilities:

Partner with business leaders to integrate organizational development, leadership and talent managementprocesses with technology and culture/changemanagementsupport to achieve high performance culture.
Design/deliver high performance leadership development strategies, programs and processes to effectively meet, manage and sustain change
Offering guidance in Organizational Development (OD), ChangeManagement, Leadership Development and Organizational Excellence (LEAN) etc.
Conduct Training in Leadership Development, Train the Trainer/Transitions/Teams Facilitation

STAFF DEVELOPMENT AND PROJECT MANAGER

Confidential, Philadelphia, PA

Responsibilities:

Conducted Training and Needs Assessments on a departmental basis using the ADDIE Model
Conducted Landlord and Tenant Sessions
Trained and prepped employees to sit for the national HQS Exam
Acted as a resource person in the Department on issues ranging from the Admin Plan, HCV Desk Manual, HQS and the CFR
Acted as a liaison to Landlords as a resource person and as mediator for disputes
In charge of Satellite learning and CBT learning
Initiated a “recipe sharing session” whereby employees brings their secret sauce for a better process improvement and workplace enhancement
Engineered an individualized customer service pledge for employees to be displayed in their workspace

STAFF DEVELOPMENT AND PROJECT MANAGER

Confidential, Philadelphia, PA

Responsibilities:

Monitored and evaluated the overall progress of the authority’s projects; produced monthly strategic operating plan report for the executive office
Designed and facilitated the onboarding, new hire orientation process and outplacement programs
Developed on-line learning initiatives and increased certifications in employee’s respective field
Created a Train the Trainer program
Administered organization's tuition reimbursement program.
Developed proposals to decrease employee absenteeism and increase employee job satisfaction

DIRECTOR OF ORGANIZATIONAL DEVELOPMENT

Confidential, Philadelphia, PA

Responsibilities:

Directly supported Assistant Executive Director and/or Executive Director and their direct reports.
Managed training effort including schedule, deliverables, facility setup, communications and relationships with external vendors
Created and developed organizational programs that serviced more than 1800 internal customers with structures, benchmarks, measurements, and outcome-driven results.

STAFF DEVELOPMENT AND PROJECT MANAGER

Confidential, Philadelphia, PA

Responsibilities:

Supervised the training staff and administered a budget of $750,000 for 2,800 employees
Monitor and evaluate the overall progress of the authority’s projects; produce monthly strategic operating plan report for the executive office.
Administered and negotiated all outside training by various vendors.
Researched and developed action plans with the Director in solving various departmental issues.
Provided performance consulting and organizational consulting to employees.

MANAGEMENT TRAINER

Confidential, Philadelphia, PA

Responsibilities:

Conducted training needs analysis for the Corporation.
Developed curriculum and assessed training needs
Researched, compiled, and led training sessions.
Designed and implemented an employee certification process for each workshop taken.
Maintained the database of all employees training.
Trained and acted as an internal consultant to the employees of the Agency.

CONSULTANT TRAINER

Confidential, Philadelphia, PA

Responsibilities:

Provided Management Training, Development and Consultative services for the profit and non-profit sectors.
Consulted with client to define need or problem.
Conducted surveys to obtain data and analyzed data to advise or recommend solution.

HUMAN RESOURCES MANAGER(Internship)

Confidential, Philadelphia, PA

Responsibilities:

Responsibilities included recruitment and hiring of all new employees, orientation, management training and safety training.