PROFESSIONAL PROFILE

• Certified Project Management Professional PMP , Scrum Master and ITILv3, with Master in Computer Information Systems MSCIS and 10 years exemplary project management experience in both public/private organizations.
• Results-driven project and program management professional with exemplary skills in directing full lifecycle complex, multisite programs and initiatives.
• Skilled at strategic planning, coordinating, negotiating, time and cost management, assessing/mitigating risks, managing stakeholder expectations, contractual adherence, and resource leveling.
• Demonstrated track record of successful project management from inception-to-closure in fast-paced, time-sensitive environments to include SDLC, Agile, Scrum, and Kanban Methodologies.
• Results-oriented professional with exceptional 10 years of leadership, and team building skills with demonstrated accomplishments in matrix organizations.

COMPUTER INFORMATICS EXPERIENCE

• Advanced computer skills with excellent hardware and operating systems proficiency to include: Windows 2010, 2007, 2003, Vista, XP, and MAC.
• Department of Defense DOD portals AKO/DKO, WWHOLS, and DCO, and DOD Knowledge Management portals.
• Veteran Health Administration VHA applications Veterans Information Systems Technology Architecture VistA Computerized Patient Record Systems CPRS , Bar Code Medication Administration BCMA , and VistA Imaging and Care Fusion point of care applications with Symbol hand-held.

• Healthcare Information Systems - Carevue Phillips , Clinivision Tyco , MediLink Mediserve Information System , Emtek, Magic Meditech , Affinity GM3, and Last Word IDEX .
• Software applications proficiency include: MS Project 2010, 2007, 2003 MS Visio 2003 MS Office 2010, 2007 Word, Excel, Outlook, Access PowerPoint, and Publisher Remedy Action Request System v.6.0 Adobe Acrobat Citrix Server Remote Desktop Dameware SharePoint 2003, 2007

PROFESSIONAL EXPERIENCE

Program Manager

Confidential

• Identify, prioritize, and gather functional requirements from DoD and inter-agency stakeholders and work with software vendors and developers
• Identify current and future state workflows in order to determine, analyze, and document functional requirements and develop technical specifications.
• Participate in analyses of alternatives, system analyses, and system design.
• Work with IPTs comprised of civilians, military and non-Government personnel, and matrix support staff with diverse areas of expertise, to include program managers, budget analysts, regulatory specialists, acquisition analysts, and logisticians.

Confidential

Program Manager

Provide program management support to the Defense Information Systems Agency DISA , Program Executive Office PEO-MA . Managed 5 contracts with supervision responsibility for 89 team members geographically dispersed in 5 states. Responsibilities included engaging in all actions necessary to ensure efficient contract management, fulfillment of task deliverables, and the management of all phases of work. As Program Manager responsible for overall contract performance, including: profit and loss, staff utilization, and budgeting activities as well as participating in proposal efforts and various aspects of business development.

Program Manager

Confidential

• Provide program management support to the Department of Homeland Security, United States Citizen and Immigration Services DHS/USCIS client for Rapid web Application Development projects utilizing leading-edge technologies, Agile/Scrum methodologies in addition to Software Engineering Life Cycle SELC , comparable with SDLC. Responsible for the overall direction, planning, execution, monitoring/control, implementation and completion of multiple concurrent project/application releases. Supervise a team of 22 FTE's CF Developers, Business Analysts, DBA's, Test Engineers, Training Specialist, and Security Specialist . Serve as primary interface and point of contact with the government Branch Chief and Contracting Officer Representative COR on program/project issues.
• Manage the day-to-day activities of the contractor staff with the overall responsibility for the actual accomplishment of the SOW requirements
• Manage all corporate and sub-contractor resources and supervise all contractor staff in the performance of all work on the Task Order.

• Provide Program Manager Direction for the team to include: definition of the project scope, requirement analysis, resource requirements, project and milestone scheduling, management of project changes and risk mitigation to achieve project deliverables.
• Manage project resource allocation for Time and Material T M contract to include project budget, and performing Earned Value Management EVM reporting and analysis.
• Facilitate meetings to include: Technical Team Meetings, Monthly Program Meetings and Weekly Integrated Project team Meeting IPT to ascertain project progress.
• Present on weekly and monthly bases reports defining program/project progress, risk/issues and solutions. Report status of project deliverables using appropriate tools.

Project Lead

Confidential

Key responsibilities include:

• Led the effort to establish End-to-End project management processes for DISA partners' infrastructure projects to include operating environments, storage requirements, system-to-system interfaces, web interfaces, software, authentication/authorization, network security and high availability.

• Ensured requirements definitions were complete for accurate cost estimates and resource allocation.
• Created project documentation to include project plans, technical solution document, risk plan, risk registry.
• Reviewed Solution Document design and facilitates Design Review meetings and solution document updates.
• Executed project plans, and coordinated project designs, testing and implementation through DISA staff to meet cost, scope, and schedule requirements.
• Managed development and implementation of project plans and schedules for multiple IT programs.
• Resolved programmatic issues, such as capacity planning, performance metrics, and communications of requirements.
• Provided liaison assistance with internal and external organizations and working groups critical to the project effort
• Provided detailed monthly progress reports and briefings on status of task assignments.
• Analyzed and responded to requests for information/plans as requested by DISA and its customers.
• Provided technical lead and advice on issues related to customer support as required.
• Provided system support for the review, analysis, development, deployment and sustainment of IT systems.

• Selected Accomplishment in support of the Defense Information Systems Agency DISA Enterprise Services Directorate ESD:

• Successfully coordinated the completion of customer's requirements and the delivery of a Letter Estimate LE that contained the technical design solution, summary of requirements, estimated costs, project approach, timeline, and implementation plan. This process facilitates a business management approach to IT, with respect to Service Management by providing value to customers in the form of services by ensuring that agreed services are delivered effectively and efficiently with maximum customer satisfaction.

Senior Project Manager

Confidential

• Project scheduling and planning: establishment of project schedules and program-level integrated master schedules schedule updates the development, maintenance, and analyzes of project costs and schedules in Microsoft Project.
• Project tracking and risk management: provided project administration and documentation support to Risk Review Boards to include tracking project status, scope, risks, issues, and action items and developed and maintain recurring management reports and other program level reports.
• Coordinated, scheduled, and collaborated on projects across VBA and with internal and external stakeholder organizations employed industry best practices to include PMI's project management methodologies and toolsets to support the implementation of program/project management activities.
• Change Management: provided project administrative and documentation support to Configuration Control Boards.
• Supported VBA governing bodies through the preparation of agendas, scheduling of meetings, developing meeting materials pre- and post-meeting and documenting meeting minutes with discussion items, actions taken, risks, action items, and issues
• Project Artifacts and Analysis: prepared plans, memoranda, briefings, articles, and other documents to support communications to internal and external stakeholders.