Objective

Accomplished Office Manager with over ten years experience in administration within fast paced environments, possessing the ability to lead and motivate employees. Familiar with all aspects of daily business operations including: Human Resource Issues, OSHA Compliance, Contract Negotiations, Payroll, Federal Tax Preparation, and numerous administration functions.

Core Professional Strengths

• Team Building Contract Negotiations IT Support
• Marketing and Sales Accounts Payable and Receivables Payroll
• Recruitment Presentation Development Supervise Administrative staff
• Travel Planning Staff Training and Development Event and Meeting Planning
• Supervise Mailroom staff Participate In Special Projects Facilities Management
• Report and Document Policies and Procedures Manuals Inventory Management
• Preparation Expense Reduction Employee Records Management

EXPERIENCE

Confidential

Office Manager

• Provide administrative support to the Human Resources department. Coordinating file room, researching candidates, employment verification, records management, and additional duties and projects as assigned in order to facilitate the smooth transition into the Oracle program.

Confidential

Office Manager

• Provided administrative and Office Manager services to Sr. Project Manager IT and Information Technology staff of seventy. Coordinated all training seminars, business meetings, travel arrangements maintained executive calendars, scheduled appointments, luncheons and conference calls. Handled phone calls with tact and discretion, sent immediate replies to all requested internal and external correspondence controlled office supplies, and maintained employee files provided information and maintained communication with NYC Department of Information Technology Managers and Directors and IBM executives. Set up on-boarding and off boarding procedures. IT support: phone and Internet systems knowledge. Monitored invoices against budgeted items coordinated Information Technology monthly department reports. Assisted with preparation of expense reports, letters, memos and e-mails. Maintained AV equipment. Performed additional duties and projects as assigned.

Confidential

Office Manager

• Established strong relationships with principals, teachers, and teacher assistants and managed the operations of Newton Learning Supplemental Education Services SES after-school programs. Recruited and hired teachers, teacher assistants, clerical support and substitutes. Managed the budget for purchases of materials, supplies, and incentive items. Implemented regular staff meetings to convey all after-school program issues including but not limited to class lists, rotation of students, parent newsletter and teacher handbook distribution, daily schedules, program format, floor plans,
• emergency evacuation procedures, fire drill procedures, illness/injury procedures and employee relations issues. Communicated staff assignments and rotation to teachers and teacher assistants. Managed staff rotation according to student enrollment ratios. Established and managed procedures for the distribution of materials throughout the program with assistance from the Regional Operations Manager. Determined a system for managing enrollment forms student rosters, notebooks . Managed student attendance procedures including daily rosters for teachers and teacher assistants for absenteeism, sign in/out sheets, student attendance tracking. Developed description/format of after-school program
• behavior management and student incentive programs with Regional Operations Manager. Maintained departmental files and records and organized electronic filing of materials.

Confidential

Office Manager/Program Coordinator

• Served as Office Manager for both the Executive Director and President of the Young Men Of Color Coalition .Directed all administrative, project, event-planning efforts coordinated all major quarterly events for the Young Men of Color
• Coalition. Coordinated and hosted successful client seminars, creating invitations and promotional materials, booking venues, and selecting guest speakers. Facilitated meetings when President was absent. Conducted in-depth business research and compiled results for proposal and grant writing. Successfully secured grants and in-kind donations
• totaling 25,000. Developed presentations and scheduled all executive-level meetings and travel prepared bi-weekly time, expense, and travel reports. Managed invoicing and billing processes. Processed contracts, payments and expense
• reimbursements for contractors involved in Quarterly Meeting, Pride event. Collaborated with over sixty New York City health care agencies to market and promote Aids related issues and health care information to New York City constituents.

Confidential

Office Manager

• Provided administrative and Office Manager services to President and office staff of ten. Performed all office activities in coordination of clerical and secretarial staff. Allocated work to every employee and made sure that all resources were fully utilized. Developed visitors log daily and updated it to the database. Regularly conducted training sessions for employees that increased their skills. Ensured that the funds from the office budget were utilized properly. Regularly updated the office stationary and maintained office equipments. Prepared office reports on a daily basis and submitted them to administrative officer. Maintained personnel files. Supervised mailroom staff. Decided policies and procedures that improved the operational efficiency of the office. Analyzed employee performance and suggested improvements. Designed and implemented employee friendly practices and resolved disputes. Developed manual for all business office procedures that resulted in standardized operations. Scheduled daily appointments, handled phone communication, greeted clients, collected payments and posted accurate record of office charges and receipts into computer. Maintained OSHA compliance and updated polices and procedures manual. Coordinated all staff events: company picnics, staff meetings, and employee incentives. Negotiated all vendor contracts e.g. telephone, printers

SKILLS:

Proficient in Microsoft Office System, Microsoft Visio, QuickBooks, Microsoft Windows operating system, and Mac operating system Photoshop Basic HTLM knowledge Raiser's Edge Oracle Lexis Nexis, and West Law Type 75 wpm. Certified in Environmental Remediation, fast long hand, Dictaphone, business plan writing