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Project Manager Resume Profile

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Mt Laurel, NJ

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SUMMARY

Professional Program/Project Manager, PMP certified, with over 10 years experience, successfully managing large programs/projects throughout their life cycle from inception to successful deployment. I work efficiently with Customers, Marketing, Sales, Product Management, R D and Operations matrix structured located nationally and internationally. My strengths, which include goal oriented, detail thinking, technical knowledge, problem and conflicts solving, have allowed me to successfully bring issues to closure in challenging environments.

Over 14 years of experience in R D including 10 years Software development and 4 years leading R D teams.

EXPERIENCE COMVERSE

Confidential

Project Manager

  • Manage R D Project Management for Comverse BSS Product Group supporting the delivery of Roadmap, Customization and Maintenance releases to enable Comverse customers' business needs. Manage 2 6 Professional Project Managers. R D Project Management responsibilities are: Develop project plan based on Product Management scope, Monitor SW Development Life Cycle SDLC in sync with customers deployment plan Manage and drive execution of project life cycle process Waterfall, Agile to maintain high quality, on time and within budget deliveries Prepare and present periodic communications and status to CxO level. Implement project management best practices on projects. Work with customer facing teams to maintain holistic picture of Comverse customers' needs, plans product usage, to allow R D work optimization and efficient support. Projects range from 2k to 10M delivered to customers' on site and in the Cloud SaaS .

Confidential

Senior Engineering Project Manager

  • Provide project management for applications development spanning across Video, Internet and Voice service. Prepare budget, vendor Statement Of Work SOW and resource plans. Create detailed project plans. Establish and maintains schedules, drive activities, identify risks and dependencies and develop mitigation strategies, working with internal teams and external partners. Monitor and communicate status, scope, schedule, and budget changes to stakeholders. Update and track detailed project tasks, risks, status, and schedules in standard enterprise project management tools Clarity, MS Project Server . Implement established processes to reduce risks and exposure in all areas of the project.

Confidential

R D Program Director

  • Manage BSS Product Group's next generation product suite program. Head of Program Management Office PMO managing 6 Professional Project Managers. Create, manage and drive the execution of the product suite development life cycle process Phase Gate process . Manage and monitor the program's resource allocation and budget. Manage and control through Content Control Board CCB the program product suite content with Product Management, Business Analysts and Product Architects . Identify and track program dependencies. Monitor program progress. Set and execute program communication plan. Prepare and present periodic status to Executives Sponsor. Identify and monitor the program risks and mitigations. The program includes about 20 tracks each track has its own life cycle and is highly dependent on other tracks. Prepare and execute Comverse Deployment and Support readiness for the new products marketing packages, customer support knowledge and professional services training .

Confidential

Release Manager

  • Responsible for managing SW Releases for Real Time Billing Solutions systems. Work with Product Management, R D, Test Group, Customer Facing Project Management and onsite Product Support to ensure smooth and seamless releases of software to customers, within budget, quality and on time. Work with management to assign and manage priorities. Resolve resources conflicts. Create and execute release plans. CONSULTANT 2003-2004 Founder - Easy2BuyStore Plainview, NY
  • Build Virtual stores, on the web, for a small business. Manage infrastructure, shopping cart and hosting vendor selection processes. Design and develop the virtual store. The virtual store infrastructure includes: Linux RedHat, Apache, PHP and MySQL DB, shopping cart - osCommerce. All Open Source.

Confidential

Senior Project Manager

  • Overall responsibility for projects deployment. Manage Comverse's new products delivery to Fortune 500 customers Sprint PCS, AT T, etc. . Manage up to 3 Project Managers Direct Matrix organization structured . Supervise and mentor junior project managers. Manage projects throughout project life cycle: Sign off requirements with the customer Allocate resources R D and Delivery Develop and track project plan with customer and with Comverse internal groups. Deliver HW SW to customer sites. Integrate systems with customer ecosystems. Conduct First Office Application FOA certification and develop support plan. Hand products over to customer. Products delivered include: Web based interface for Customer Care server, Short messages Center SMSC , Voice Activated Dialing VAD , Unified Voice Internet messaging system UM , etc.

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