PROFESSIONAL PROFILE:

Project Manager/Web Producer/Business Analyst

Versatile expertise in web project management/production, business analysis, software development, B2B, content strategy, communities, CRM, CMS/ECM, SDLC/PDLC, marketing, localization, taxonomy, eCommerce, SEO, UI, UX, DAM, Professional Services.

AREAS OF EXPERTISE:

• Web site architecture/software development Content Strategy, UED, SEO, UAT
• Business Analysis dashboard implementation roadmap development/maintenance
• Extensive background with various proprietary and open source CMS/DAM products localization tools
• Successful delivery of simultaneous large - budget, multifaceted technology projects, working with cross-functional teams and multiple vendors, delivering a balanced solution that fulfills the customer's technology and business requirements
• Proficient in the formal techniques of PMI identification/management of risk

STRENGTHS:

• Business acumen, customer focus, and technical expertise
• Outstanding interpersonal and communication skills, employing tact and diplomacy, across cross-functional teams business and technology, with a proven ability to translate business needs into polished Web solutions
• ECM/WCM/eCommerce implementations/enhancements
• Web Production, from concept to completion
• Ability to keep a diverse team focused critical thinker, creative problem solver and consensus builder
• Strong tolerance for ambiguity able to quickly change direction without loss of focus calm in stormy situations
• Capability to execute relentlessly against complex strategic goals, ensuring that roadmaps are aligned to priorities
• Considerable knowledge of web 2.0 technologies, social media, and business models, including the challenges of localization/globalization
• Passionate about building user-friendly web-enabled solutions delivering a compelling user experience which increases company visibility, brand recognition, and revenue
• Confidential Business Analysis Change Management Project and Budget Management eCommerce Customer Focus SOX compliance Research Writing Presentations, Knowledge Management SEO Wikis, Blogs, UX Design, Content, User Stories, Metrics Analysis, Localization, iBooks Author publishing.

TECHNICAL SKILLS:

Shell scripts, XML, web servers, Mac OS, Perl/JavaScript/HTML/JSP/PHP/MySQL. ECM systems and tools, including Documentum, Vignette, TeamSite, Liferay, MS/Oracle/Tridion, Drupal, WordPress. UNIX, MS Project, Visio, Adobe CS, eCommerce. Analytics Omniture, Google, various . Member PMI, Taxonomy Community of Practice. SDLC methodologies include RUP, Waterfall, Agile/Scrum. Tools include Six Sigma DMAIC, JIRA, PM Rally, Basecamp, etc. .

PROFESSIONAL EXPERIENCE:

• Confidential Remote Contract Engagement Project Manager,
• End-to-end management of Professional Services Assistance engagements with PSO organization.
• Confidential Contract Project Manager,
• End-to-end Math iBooks publishing collection of content assets, oversight of widget development, QA, ibook builds with accompanying review process, through to vendor acceptance. Extensive JIRA involvement.
• Confidential Contract Project Manager,
• Application Globalization Services - Facilitation of internationalization of tools and applications for internal and external Cisco customers. Ensure development teams engage with the available translation tools to optimize language localization.
• Confidential Contract Project Manager,
• Implementation of User Agreements/Policies and updates, utilizing Refresh Software's SR2 CMS platform. Coordination of workflow from receipt of final legal documents, content entry into SR2, QA, deployment to L10n if required, Stage/QA, and LTS. Promote best practices in publishing, consistent with PayPal standards. Lead UA migration effort from SR2 to CAT MPP.
• Confidential Contract Interactive Producer,
• Project management of all elements of On-line Store global email smart merchandising campaign projects from initial concept through completion, to meet business and technical objectives. Ensured that web development integrated seamlessly with SAP implementation, and localized content/images complied with Apple tone/voice/graphic standards.
• Confidential Volunteer consulting projects for non-profit and commercial web sites on site redesigns, business analysis, dashboard implementation, content guidelines, Social Media, CMS including Open Source, accessibility, log analysis, UI, design, content, SEO. Wikis.
• Confidential Contract Web Project Manager/Business Analyst,
• PM for Oracle ECM implementation internally business requirements, use case development, site redesign, training of self-publishers, problem identification, tool enhancements, documentation through the PLC. Partner/Sales portal development, working with team on business analysis, vendor identification and selection of a SaaS product. Collaboration on Jive-based user communities.
• Confidential Business Analyst/Functional Architect,
• Professional Services staff role included gathering and assessing data project management, CMS product definition, installation and usage. Develop use cases, best practices, lexicon development, Wiki. Customer requirements gathering and evaluation, SOWs, problem resolution.
• Confidential Contract Web Project Manager,
• Web migration project moving 3 internal sites, consolidated, to one. This included extensive analysis of content for relevance. Resource identification and risk mitigation. Engineering Learning Vendor Inventory System software development, using JSF various projects related to internal Engineering Learning Organization, Wiki, MS Project, Visio.
• Confidential Contract Project Manager/
• SOX compliance effort for an established insurance company including policy/procedure development 6 software development projects for integration of financial services to facilitate business processes using Fiserv software. Functions: business analyst, content expert, research analyst, implement process improvements, utilizing Six Sigma DMAIC.
• Confidential Contract Project Manager,
• MS Project Server 2003 implementation conducting a rollout of usage in a 40-person group of software developers, both on and offshore, and oversight of several software releases.
• Confidential Contract Project Manager, Pinnacle Systems,
• Microsoft CMS/Project Server/TRADOS Language Server implementation utilizing .NET technology, concurrent with Consumer/Business web site redesign. Managed cross-functional team of Business Owners, UI, UX Designers and Developers, and IA. Set up and administered SharePoint Services for team collaboration.
• Confidential Sun Microsystems
• Content Development Program Manager III
• CMS BRDs/PRDs Sun Shot abbreviated version of Sun Sigma process on Customer Care for java technology developers metrics analysis, and publication to staff, among other ongoing projects. Completed successful EOL for external web site within a two-month deadline, and developed framework of company process for future EOLs.
• Developer Web Services Program Manager III
• Advised 10-member staff on group multi-million budget management project management/logistics for JavaOne/Sun Network Conferences on behalf of DWS. Various projects of 1M managed for Sr. Director, involving external vendors and internal and external customers, inception to finish.
• Java Software Division Web Content Editor Contract
• Produced static and dynamically delivered web pages for java.sun.com and sun.com. Support Sun Download Center e-commerce site java technology programming for template development and site redesign . Developed standard web templates to enable content providers' publishing and ensured posters knew and adhered to procedures. Documentum, Vignette, and J2EE technology used to publish content relevant to Java technology on java.sun.com, sun.com, annual JavaOne Conference, Industry Connection and licensee information. Utilized Jive Software for Java Developer Connection Forums.