Management Consultant, Transformation Lead, and Senior-Level Project Manager IT Process Improvements and Systems Development

Dynamic 27-year career characterized by full project life cycle experience in developing mission critical software and continuous process improvements in global Fortune 500 companies. Unique blend of business, technology, and process improvement skills to achieve sustained and measurable results. Big Six Management Consulting experience specializing in the Financial Services Industry and IT Project Management. Creative thinker and innovative problem solver known for driving technology and business solutions and fully integrating into organization. Strong manager and communicator capable of building top-producing teams, delivering world-class customer service, and strengthening key relationships at all levels.

Areas of Expertise

Career Highlights

Confidential

SR. Project manager

• Strategic player in MassMutual Way and IT Effectiveness programs designed to transform and increase productivity of MassMutual and specifically the IT department by defining standard IT Operations and Solution Delivery capabilities. Defined standardized Waterfall and Agile SDLCs, Project Management best practices, and led the PM Community of Practice PM CoP at MassMutual.
• I am currently assigned to as a consultant to a multiyear corporate initiative called the MassMutual Way. The goal of this initiative is to change the way MassMutual teams work with the focus on process efficiency, voice of customer, organization and skills, and mindset and behaviors. My team is focused on transforming the Project Intake and IT Enterprise Portfolio Management processes to optimize IT project delivery effectiveness.

Confidential

Provider of Banking Software to Credit Unions and Banking Institutions.

Regulatory ProGram manager for Core Systems

Responsible for managing a program of Regulatory /Compliance projects for Open Solutions and their clients. I was responsible to ensure all projects in the program are delivered on time and with quality. This includes managing and mentoring Project managers and Scrum Masters working on these Regulatory projects. Additional responsibilities are to use my knowledge as Certified Scum Master to develop Program Management, Release Management, and Project Management processes using Agile/Scrum methods with the goal to improve productivity and quality of all software releases in the R D department.

Confidential

Senior Project manager and Management Consultant

Sr. Project Manager on internal and external client projects. I managed and directed implementation of software solutions for diverse systems, processes, and performance improvements. Activities included development and tracking of the project plan and budget, requirements/scope management, risk mitigation, resource and issues management, quality assurance and software testing. I managed a mix of onshore and offshore project teams throughout the full software development lifecycle SDLC .

Selected Projects Achievements:

• Confidential Program Manager in the Aetna Products Program Delivery organization and part of IBM Co-sourcing engagement established to increase the productivity of Aetna IT staff and improve Aetna's project management capabilities. The IBM team enabled Aetna to achieve CMMI level 2 and CMMI level 3 certification. I managed large enterprise wide projects affecting multiple systems and ensured these projects were delivered on time and within approved budget following the revised project delivery methodology.

• Confidential , Employee Systems I directed a team of Business Analysts in developing Use Cases, Business Requirements, Functional Designs, Integration and User acceptance test plans/test scripts for the UPS Payroll System. The project resulted in cost savings for UPS of approximately 18.1 million annually, by reducing the cost of processing a paycheck by 1.34 per paycheck.

• Confidential ,HR PeopleSoft Payroll Implementation I defined and trained client in Release Management methodology ensuring an effective deployment of software release throughout the full software development life cycle. PwC's PeopleSoft Payroll system currently supports all US employees.

• Confidential International Billing Systems I managed 8 PwC Business analysts as well as UPS client staff in conducting JAD sessions with users/sponsors global , and documenting the business rules and system requirements for adding 9 new countries to the International Billing Systems. The team executed Integration Testing to simulate shipping packages worldwide to ensure the customers would be billed correctly. The client UPS was able to eliminate 9 local systems saving approximately 11 million dollars a year.

Confidential

Senior Consultant/Project manager

I directed implementation of Confidential for replacing all of Commercial Life Insurance's policy issuance systems. I managed all aspects of this 720,000 consulting account including staffing, project planning, time and cost estimating, and implementing solutions on time and within budget as agreed to in the Statement of Work. Enabled client to be Y2K compliant, by sunsetting older legacy systems and moving the data to newer systems.

Confidential

7.75 million holding company whose subsidiaries are engaged in two industries: property and casualty insurance and real estate. Specializes in providing individuals personal lines and businesses commercial lines with innovative and specialized insurance programs.

Senior Business Analyst/Project Manager

Analyzed, designed, and developed software solutions for mission critical property and casualty insurance applications. Responsible for all aspects of development phases including budget, project planning, staffing, business requirements, data modeling, technical platform selection, coding and testing. Developed a diverse background in all lifecycle phases with positions ranging from software developer to Project Manager.

Selected Projects Achievements:

• Information Systems Marketing, Agent Profit Sharing System Implemented a new client/server system to calculate profit sharing statements and issue 89 million in checks to Chubb's agents and brokers. Had direct contact with Marketing Department and VP of Finance in charge of the company's Planning and Control.
• Information Systems Commercial Lines, APEX System Managed development team 8 to create over 200 Client windows and their corresponding Servers using the IEF 5.3.1 Case tool. Analyzed, designed, and developed a sophisticated software and database architecture that enabled Senior Underwriters to define new insurance products.
• Information Systems Personal Lines, Underwriting and Rating System. Software Developer responsible for enhancing systems that supported the business capabilities of quoting, rating, issuing, printing, and mailing insurance policies.