Experience Summary

• CCNA Voice
• CCVP Cisco ID CSCO
• CCIE Wireless written
• RHCT Attendance
• ITIL Foundation Information technology Infrastructure Library
• IELETS International English Language testing system Overall Grade 7
• ACMP Aruba Certified Mobility Professional
• ACDX Aruba Certified Design Expert 134
• ACMX Aruba Certified Mobility Expert 331
• CWNA Certified Wireless Network Administrator
• PMP Project Management Professional

Reporting To: SE Manager ME Africa Director, EMEA sales Op

Job Purpose: Provides Technical Pre - sales and Solution Architecting for the Egypt and North Africa Region

Responsibilities:

• Technical cross-training to relevant groups as needed.
• Competitive knowledge including solution, technology and product offerings
• Maintain and manage sales pipeline and forecasts against regional goals
• Maintain account relationships over time to continue to deliver advice to the client and identify additional opportunities
• Working with partners to help drive business and deliver demand generation events
• Provide specific solutions/technology/ product consulting, technical and sales support for accounts.
• Playing a key role in the development of the bid and proposal, and presenting the solution to the prospect
• Configuring complex hardware and software solutions
• Providing a solution that is the optimum combination of hardware, software, and services to meet the prospect's needs
• Providing tec Direct account and partner responsibilities for selected accounts.
• Participating in solutions for knowledge base.
• Simulating customer issues in the lab to enable developers to fix bugs, if any.
• Analyze competition generate competitive analyses reports presentation
• Formulating technical action plans for analyzing and resolving problems related to the Aruba deployment.
• Providing pre- and post-sales technical support to the sales teams, customers and partners for various technologies and solutions related to Aruba products.
• Represents Aruba as technical expert with customers shares knowledge in area of expertise and links to related technology areas.
• Held presentations for Aruba at events, roadshows gatherings
• Architects appropriate technical solution to meet the customer's business requirements.
• Investigates and optimizes a solution's fit to the requirements of an account

Job Contacts:

• Presales Engineers
• Sales
• Engineering
• Customers
• Achievements
• Certificates:
• ACMX Aruba Certified Mobility Expert
• ACDX Aruba Certified Design Expert
• ACMP Aruba Certified Mobility Professional
• CCIE Wireless written, Lab scheduled 8th of November

Projects

• Secured the following projects from presales till closure
• New Grand Egyptian Museum GEM 2500 AP s 30 controllers, 2M budget
• American University in Cairo AUC 800 indoor outdoor AP s Clearpass security appliance for 25K nodes, 1M budget
• Cairo university Campus 100 outdoor units for an end to end video surveillance projects for the whole campus 1.5M budget
• Four Seaons Sharm El Shiekh Hotel, 700 indoor outdoor AP s for all outdoor outlets indoor guest rooms
• TEdata Hotspot 700k
• Etislat 3G offloading 600K

Previous Job:

Solutions Lead / Senior Project Manager

Confidential

• Provide primary interface between Customer, Solutions Sales team, Solutions Division, and Services to assess needs and recommend a complete solution.
• Focal point of solution conceptualization and implementation across the company product offerings in the cable, wireless, and Telco space
• Analyze and understand the customer network environment and overall application needs.
• Install, configure and integrate company products in the customer environment.
• Develop and test company application components including but not limited to study models, reports, scripts, and queries in addition to management of network test and probe equipment.
• Oversee and lead the development of testing strategies, skills and capabilities into all testing phases of the project
• Lead and develop a skilled, motivated and cohesive team by providing effective direction, coaching and motivation
• Suggest test process improvements based on incident trends
• Maintain strong relationships with participating teams to ensure effective engagement practices
• Measure and monitor progress using established processes to ensure that the testing phases are delivered on time, within budget and to an agreed level of quality
• Produce or coordinate production, review and sign-off test deliverables test approach/ strategy, master test plan, test environment request, test execution schedule, test case, traceability matrices and test summary report as appropriate
• Monitor and control tests being performed on project under the responsible program portfolio producing test reports of progress against time and quality, defects severity, distribution and priority rating, impact assessments, trends over the project
• Define the solution requirements and value proposition for the assigned strategic customers and deals.
• Facilitate Customer business process analysis with OSS and application understanding in order to determine process gaps and necessary Solution integration points
• Test and refine the solution plan and assumptions with customers, product management, engineering, architecture and solutions sales executive including market analysis and strategic sales calls for purposes of concept validation.
• Provide solution vision, direction, roadmap, and communication. Work proactively with Product Management to ensure tight integration between solution roadmap and product projects.
• Present and discuss executive and mid level business proposals which highlight the company in a compelling fashion
• Drive collaborative value creation process with select key solutions accounts worldwide
• Writing technical documents, Perform necessary technical research, Produce technical operating manuals, Produce technical training materials produce Procedure acceptance test documents

Operations Manager Wireless

Confidential

• Handling wireless and entertainment projects to the company included but not limited to:
• VOD, online Gaming, VOIP, SAN, IP Telephony, HSIA, enterprise solutions IPTV Triple play solutions in the terms of designing, implementing support
• Handel presales tasks: identifying designing client objectives, technical arm for sales team at Sales meetings.
• Managing a team of three Project Managers, three Account Managers project coordinator.
• Identifying, tracking, managing and resolving projects issues.
• Setting reasonable, challenging and clear expectations for team, and holding them accountable for meeting the expectations.
• Create project templates, project reports, ROI models business plans.

Promoted from Senior Project Manager to Operations Manager due to effective performance

Project Manager

Confidential

• Responsible for different technologies implementation projects at hotels, compounds and resorts all over the MENA region Middle East North Africa like VOIP, IP telephony, High Speed Internet including complete network design and implementation and installing Red Hat Linux based Billing servers, while using Cisco, pradyin, huawei network solutions hardware equipments wireless wired .
• I had participated into projects all over the Asia and ME, done the largest project for the company at Mumbai India for an interval of 7 months
• I got trained twice at Kuala Lumpur Malaysia for new technologies implementation VOD, WiMAX
• Managing contractors, doing pre-sales, technical post sales activities
• Respond to different seller requests Bid, RFP RFQ
• Gathering BOQ, BOM quotations from contractors
• Point of contact between site, office and subcontractors all stakeholders .
• Focal point since kick-off meeting to project closure
• Handel presales tasks: identifying designing client objectives, technical arm for sales team at Sales meetings.

Low Current Engineer

Confidential

• Managing a team of one assistance manager, one team leader another technician
• Responsible for administration and maintenance of Avaya Pabx and its network
• Building the network infrastructure for High-speed internet wired, wireless in all guest rooms and open areas.
• Managing all satellite channels for the hotel and mobile dish for the hotel boat
• Do first line maintenance for hotel T.V sets, Programming the Multiplexers and matrix of Vicon CCTV systems.
• Maintenance of infrared Alarm system over the shore, EST3 fire panels Programming.

Communication Engineer

Confidential

• worked as a technical support network Engineer for Menacom DSL solutions company one of the subsidiaries of NTC National Telecommunications Corporation
• Installing different internet services ADSL, SDSL, HSIA frame relay
• Supporting clients troubleshot faults

Installation Commissioning Engineer

Confidential

• Worked on the fiber optical project Fox 515 with ABB Switzerland on the new sub stations New Sharkya, El reswa, Boot, Beer el abd in installing, Examining, Troubleshooting, and Tele protection tests needed for the Fox 515
• Supervising LG Korea Company for extending Fiber optical cables between substations welding them
• Handover all data voice channels linked to the governmental authority

Henkel Port Said detergents company

• Help Desk daily operations
• Learnt skills for Network designing implementation over LAN WAN Prospective
• Installed supported different software's e.g.: lotus notes, crystal office, Microsoft office package operating systems win 95, 98, 2k, NT, XP
• Designed implemented an electronic circuit to monitor PBX problems for each individual line