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Project Manager Resume Profile

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MarylanD

Summary Qualifications:

Results-driven senior portfolio, program, project management professional with fourteen years of expertise in leading full life-cycles for complex, multi-site programs and initiatives. Proven ability to deliver substantial revenue, productivity, process improvements, and quality improvements through well-managed, on-time and within budget initiatives that maintained variances of /- 2 - 15 margins throughout the life-cycles, while leveraging PMI, Sarbanes-Oxley, SIX SIGMA LEAN , ITIL, AGILE, WATERFALL, SDLC, and PLC methodologies.

Core competencies include:

  • Cost performance, reduction avoidance Strategic Planning
  • Regulatory Compliance Management Feasibility Studies, Gap Analysis
  • Staff Training Development Client Relationship Negotiations
  • Portfolio/Program/Projects Management Governance Portfolio/Project Financials Accounting Principles
  • MDM Master Data Management Performance/Load Management
  • Test/Quality Management New System Design/Development/Integration
  • Risk Management Qualitative, Quantitative On-shore and Offshore vendor management Supply Chain Management Principles Created/Governed Key Performance Measures
  • Cross-Functional Team Building, Mentoring Leaderships Contract Management
  • Acquisition Management Pre Post Award Quality Management
  • Change Management Earn Value Management Cost, Schedule, Perf.
  • SOW, RFI, RFP processes, vendor Management Waterfall, Agile, Iterative, Six Sigma
  • OLA, SLA negotiation and governance

Technical Skills:

  • Operating Systems: Windows NT/2000/2003/XP/VISTA, GUIs
  • Networking: TCP/IP, LAN/WAN, VPN, SQL Virtual Server, MS Site Server
  • Languages: ASP.NET, HTML, XML, Visual Basic, JAVA, JavaScript
  • Infrastructure: Midrange, Mainframe, Teradata, PC Blades, PCs, Workstations, and Client/Server
  • Systems/Applications: MS Excel, Visio, PowerPoint, Word, Projects/Project Server, Project Web Access, SharePoint Server/Web Design, Crystal Reports, Visual Studio, SQL, Oracle/DB, MS Access, DB2, BOSS, SOACS, SOBER, LMS, BEACON, PeopleSoft, PBX, C3, Merlin, Frontier, COIN, HP3000 Database, CAD/CAFM IWMS , Discovery DB, REMEDY/IW, Peregrine, Mercury Suite Load/Win Runner, QTP, Test Director, Teradata, ESS, CITRIX, NEMIS, TPOWeb, DETAR, NEXUS, PCM, CLARITY, ECMS System, VOIP, AVAYA, CISCO, Knowledge of Circuit Provisioning, SANS, TIVOLI, WTX, ENCORE , Web Connect, Exchange, BFT, Unix Systems RGW, WTX , ARU, VSS, Perforce, SAP, ASP Web App, PTP, WANDA, PAC2000, RAFT, STAMP, PLANVIEW, .NET Application, McKesson Products, eClincalWorks, Medisolve, Meditech, IATRIC, ADT Interface, NUANCE Powesrcribe 360, MMODAL, HITECH, Carefusion, Datalogic, Fairwarning, Forward Advantage, GE Healthcare, IMO-Intelligent Medical Object, PatientKeeper, Premier, Pyxis, CBORD, Healthcare Third Party Apps, and MDM.

Professional Experiences:

PMO / Manager

Provided the PMO with strategic planning and Maturity modeling that aligned with the organizations strategic objectives, while ensuring the organizations KPI's were achieved through successful project management execution. Standardized project management practices throughout the organization so that projects achieve strategic objectives. Managed the budgets of 10 Portfolios ranging from 10M - 25M. Managed Project using the waterfall, iterative, and agile methodologies.

SELECTED ACCOMPLISHMENTS:

  • Overseen the processes to monitor overall IS performance, drive efficient and effective IS service delivery by designing program/project plans to effectively communicate the strategic plan of Infrastructure implementations and Software implementation/upgrades, while auditing project to ensure state compliance adherence.
  • Reviewed and ensured all project deliverable risk factors are alleviated across all impacting programs and projects to ensure minimum impact to timelines, cost, and scope for all IS projects.
  • Implemented the PMI Model for project execution, inclusive of: Initiate, Plan, Execute, Close. Created test management plans to govern test case creations by the project managers and used gate reviews to complete project phases to ensure performance measures have been met.
  • Planned, directed and coordinated the implementation of the EHR/Meditech 6.X data conversion inclusive of the following modules: Emergency Dept., Electronic Health Record, Order Management, Operating Room Management, Patient Care, Ambulatory Care, Patient Safety, Physician Care Manager, Oncology Management, HIM, Scanning and Archiving, Supply Chain Management, Cost Accounting, and Patient Discharge Instruction integration , and Meditech CPOE Solution inclusive of pharmacy, lab, nursing and therapy.
  • Project managed the implementation of eClincalWorks HER for the satellite clinics of CVMC inclusive of Infrastructure build-outs for client support.
  • Onboard, developed, assessed and managed a team of 7 Project Managers that were assigned to specific portfolio's of projects.
  • Ensured quality data collection processes are established and governed for reporting.
  • Established and overseen governance process, policies, standards and procedures to drive effective IT Service delivery, deliver quality IT services and improve project execution effectiveness.
  • Managed and worked with IS, vendors, managing teams to development the RFP's defining scope or statement of work, quotes, identify key stakeholders, roles and responsibilities, and budgets.
  • Governed the data loads, resolved questions concerning data integrity, monitoring performance and communicating functional and technical issues to the development team and business teams.
  • Developed and implement a strategy to drive and measure service quality assurance.
  • Assisted with the business process formulation, implementation, and governance of proper data collection policies and procedures for the source system.
  • Ensuring CMS clinical quality measure are properly captured and reported for Meaningful Use by implementing the Medisolv as the BI solution. This solution also satisfied the requirements for collecting and reporting the data for joint commissions mandated core measure sets.
  • Championed weekly leadership meetings to communicate the portfolios, programs and project statuses
  • Developed data collection and evaluation methodologies/processes, comprise governance, project criteria and requirements, data compilation/integration, relevancy, system usage/integration, assisted with format design by implementing IATRIC solution.
  • Implemented multiple HL7 interfaced third party applications to support continuous data flow to ensure successful delivery of high quality patient care.

SR. IT Project Manager - Confidential

  • Overseen plan reporting, compliance regulatory and business development projects Core Pension and Standard Offer work-streams within TIAA-CREF's platform.
  • Collaborated with business partners to understand the requirements for the IT development and deployment.
  • Led development of requirements and all artifacts throughout the project lifecycle with high-visibility projects that were significant in risk, scope and complexity.
  • Responsible for governing outside vendor resources and ensuring work was completed on time and within budget.
  • Ensured every project prior to deploy met CAPA and SOX compliance/governance inspection criteria.
  • Developed, managed the budgets and monitored weekly forecasts to ensure /- 15 variances were met.

SR. Technical Manager - Confidential

  • Led development of requirements, business intelligence needs, and all documentation throughout the lifecycle with high-visibility projects that were company-wide, significant in data risk, scope and complexity.
  • Collaborated with senior management and technology partners on project development and implementation meetings with the clients International/India , vendors and definition of enterprise architecture.
  • Responsible for on-shore and offshore sourcing, negotiating, managing outside vendors and direct reporting contractors matrix managed project staff.
  • Directed centralization, migration and integration of offshore resource user accounts domestically from one environment to another environment without disruption of day-to-day business processes. Scheduled and performed performance and load testing on these moves in the production environment to ensure 99 success of productivity, to assess latency issues and provided remediation action plans, if applicable to senior management.
  • Overseen all development of India-international/domestic infrastructure integrations, encompassing management reporting, financial approvals and accounting interfaces for India/Domestic projects.

SR. IT Project Manager - Confidential

  • Overseen core business and operational development function projects e.g. GWIM, Deposits Technology, Retail, and Mortgage within the banks platform.
  • Supervised a staff of 6-15 Jr. Project Managers offshore resources and directed system migrations to support high-visibility projects that were company-wide, significant in risk, scope and complexity.
  • Managed budgets of 2MM- 10MM and ensured variance margins were met monthly for each initiative with a success ratio of 98.5 throughout the project lifecycle.
  • Led teams in design and development of tier 1-bank integration systems for the Mortgage line of business that allowed them to meet various federal regulatory compliance laws e.g. MDIA-Mortgage Disclosure Improvement Act 2008, SAFE-Secure and Fair Enforcement for Mortgage Licensing Act of 2008
  • Captured significant cost savings through reviews/analysis of new and existing maintenance agreements. Designed spreadsheets to track agreements, costs, renewal dates and other pertinent information.

SR. Project Portfolio Manager - Confidential

  • Led the planning and implementation phases for improvements to systems, healthcare process flows, and operational management. Projects impacted an average of 1500 users enterprise-wide in the technology and operations departments.
  • Managed all projects according to the PMO practices using waterfall, agile, and six sigma methodologies, based on client's request.
  • Led 20 virtual team managers and 4 business divisions to patch/upgrade over 500 servers, applications and databases, avoiding enterprise shutdowns due to change in time zones and outage window timelines.
  • Salvaged the development of the LMP-Logistics Modernization Program that allowed the Navy to consolidate the systems and processes which will managed the supply chain at the installation level and permitted the planning, forecasting and rapid order fulfillment that will improve distribution and provide a performance standard ration of 98 of user transactions within 2 seconds industry standard is 85 .
  • Salvage the completion of a 6.5M headquarter technology complex project and budget, served as Sr. Project Manager with all vendors, subcontractors and Lowes Technology Partners through-out the physical and logical project lifecycle phases, and scheduled all the employee's moves to the new facilities assigned using a phased roll-out approach for the physical and logical moves.
  • Implemented Healthcare EHR/EMR systems Meditech

Project Manager Confidential

  • Analyzed the cost-effectiveness and compared the overall feasibility of setting up an offshore vendor-run operation versus an in-house quality assurance team for development and testing initiatives.
  • Responsible for the development and management of budgets, determine project scope, liaison between line of business and technology teams and ensured all objectives were met on-time and within budget tracking to a /- 3 variance ratio with a success rate of 98 .
  • Managed project-related contractual relationships, including negotiation of project contracts with vendors and sub-contractors.
  • Led CIT, SIT, UAT testing efforts and managed the collections of test scripts and use cases. Ensured 100 accuracy of test execution compared against the requirements provided by the line of business and remediated all issues with a 24-hour turnaround timeline.

Proposal Manager Confidential

  • Led an 18 mos. - 3 Phased project, 4.5M telecommunications system project while managing the budget for a federal government agency FEMA/Dept. of Justice from conception to completion. Project was completed on time and within budget, despite numerous setbacks due to congressional roadblocks.
  • Cut burn rate 37 by implementing controls and policies across all key areas including configuration management, procurement and inventory management.
  • Co-chair the reduction of the product development cycle by 50 using reengineering processes, motivating and training employees, upgrading support applications and systems, aligned project management timelines with PMO, and promoting accountability.
  • Managed new business acquisition, client relationship, strategic planning and project management planning delivery.
  • Managed budgets from 200K - 5M throughout the project lifecycle initiation close .

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