Summary

• Over ten years of experience in project architecture, developing, quality assurance, administration and customer support while working with complicated data processing software applications.
• Proficient in software development life cycle.
• Proficient in analyzing business requirements to create customizations.
• Proficient and experienced in different types of testing: functional, system, regression, integration, performance testing.
• Proficient in creating project and QA documentation.
• Proficient in providing help in creation of general software documentation and manuals.
• Experienced in all aspects of creation, customization, installation, support and testing of the projects IBM Datacap software. Projects included custom actions, validations, verifications, lookups and exports to databases and FileNet.

Technical Competencies

• Platforms: Windows 95, Windows XP, Windows Server 2000/2003/2008, Windows 7 32 and 64 bit.
• Databases: MS SQL, Oracle, Access
• FileNet
• Tools: MS Office Word, Excel , Adobe Acrobat, MS Visual Studio 6.0- 9.0, AVI Converter, FAR.
• Datacap software all builds.

Experience

Confidential

Datacap Project Manager/Architect/Administrator

• Participate in US Bank project, where Datacap projects were parts of commercial document processing structure connected with other data and document processing software:
• File net, SQL and Oracle databases.
• Participate in creation workflow, troubleshooting of custom DotEdit panels, custom actions.
• Migrating partially created projects from Development to Test.
• Troubleshooting permission issues for Datacap services Client, RuleRunner, Fingerprint .
• Planning of migrating projects from Test to Production.
• Upgrading with Fix pacs.

Confidential

- Project leader/Architect

• Analyze business requirements of customer's project.
• Create and modify data verification form, test new form with demonstration to customer the advantages of the proposed changes.
• Set up tasks to perform OCRS, ICRC, Barcode recognition
• Create application structure according to document structure and input/output documents.
• Give instructions on scanners settings
• Configure MS SQL connection with IMB Datacap Studio for Lookup actions and Export actions setup.
• Participate in meetings with customers to demonstrate stages of Taskmaster project customization.
• Custom Reports creating.
• Install IMB Datacap project on customer's site and integrate security settings of the project into client's environment. Web based project included.
• Setup Taskmaster Server service, Taskmaster Client service.
• Consulted coworkers on 2 other Datacap projects
• Create documentation, instructions and train personnel.

Confidential

- Quality Assurance Engineer

• Develop different Datacap projects for numerous customers and create test cases, test procedures, and test scenarios for separate projects and Datacap software in general.
• Handle the tasks of writing unit tests.
• Identify bugs in new and existing software and projects.
• Perform Integration testing scenario of TMServer- TMClient and MWebClient .
• Perform Functional testing the output result of OCRS, ICRC, and Barcode recognition .
• Perform System testing TM Server with standard applications .
• Perform End-to-end testing of customer's applications with databases and connections to File Net Content Manager.
• Perform installation testing Taskmaster , verification testing, regression testing.
• Perform acceptance testing on general releases and when helping Support with a customer's concerns.
• Perform stress and load testing on the system with thousands of batches, ran through standard demo applications specific tests had been ran for different types of recognition OCRS, ICRC, ICRK, Bar code .
• Perform usability testing on new components.
• Perform security testing TMClient Administrator or TMWeb Client Administrator .
• Perform compatibility testing performed, when new versions of MS Windows appeared TMWeb tested in different browsers new versions of IE, Mozilla, and Opera .
• Do Comparison testing on speed and quality of recognition.
• Execute unit testing of recognition and form identification actions from recognition and form rules sets.
• Perform Incremental integration testing, when new functions or fixes appeared in scripts or integration with such utilities as Autodelete and ENU notification.
• Review, analyze, and interpret requirements and design specifications.
• Perform several scanners/drivers certifications for IBM Datacap software. For example Kodak i1860 2007 and Canon DR 4010 C 2007 .

Confidential

- Customer Support Specialist

• Provide L1, L2 and L3 levels of support to resolve user's issues with installation, function and defects in document processing systems including:
• Interview customers to determine the issue.
• If related with setup, provide instructions verbally.
• Recreate client environment to reproduce more complicated issues.
• Install customer's application folder, duplicated customer's databases from mirror files.
• Install customers scan tasks on exact or similar scanners.
• Reproduce the problem.
• Identified location of the problem in program, database, module, task, action and etc.
• Communicate with developers where problem occurred and how problem is reproduced.
• Update the customer with issue's status using Software Problem Report system.