Professional Summary:

Results oriented leader with 10 years of deep Technical Business Process experience delivering Enterprise wide initiatives in Automotive, Logistics, Retail industries across global locations for Fortune companies. Hands-on leader with strong communication skills, collaborative team management approach, extensive knowledge in all disciplines of program mgmt. and established execution credibility. Adept at building relationships across all levels of organization.

Areas of Expertise:

• Strategic Planning
• Process Excellence
• Execution
• Vendor Management
• Change Leadership
• Program Management SDLC
• Global Team Management
• Solution Architecture
• Enterprise Platforms ERP CRM
• BI Reporting Analytics Emerging Technologies
• Security Infrastructure
• HR
• Supply Chain
• Procurement
• Retail
• Benefit Realization Budgeting
• Risk Mgmt.
• Quality Mgmt.
• Contract Mgmt.
• Governance
• Risk Mgmt.
• Financial Planning Forecasting

Professional Experience:

Confidential

Fortune 500 after market automotive parts organization with 9B revenue

Project Manager

• Promoted through various key roles, from business analyst to an experienced project manager, currently responsible for driving innovative strategic projects for the company. Leading technology initiatives with annual budget of over 2M, team size of 40 and aligning business goals from diverse functional areas including procurement, supply chain, commercial and finance with user base over 500. Recognized by senior management for superior execution and leadership in driving process improvements, enabling competitive advantage and delivering bottom line gains.
• Provided leadership in driving turnaround of a key strategic IT project that was struggling with inefficiencies resulting in frequent missed commitments. Enabled over 200K of benefits for sales organization and successfully delivered project by re-baselining project plan, driving consensus with vendor business stakeholders and influencing right resource allocation from cross-functional department leads. Instituted execution discipline and led daily scrums for teams across USA, Mexico and India to ensure clear purpose, alignment and accomplishments.
• Delivered over 10M in savings, led a portfolio of 5 transformation programs across multiple technical platforms encompassing legacy Lotus Notes migration to Microsoft, Finance transformation by implementing Project Costing while retiring multiple custom solutions. Utilized fit-gap analysis techniques, collaborated with process champions and drove clear communication across the organization ensuring minimal business operations impact.
• Championed technology enablement to support Brazil expansion initiative, streamlined enterprise wide Inventory management taxation process and drove system implementation to ensure compliance with local regulations. Led team through functional knowledge ramp up, assimilation with geography, local language and culture ensuring on time delivery of product, which enabled successful launch of first AutoZone store in Brazil.
• Improved project implementation cycle time by 30 by instituting change release management process across the organization. Partnered with pillar departments within IT including Enterprise Architects, Infrastructure and quality assurance to lay out operating process, which allowed alignment with project teams and reduction in defects, production changes and improved integrated project planning.
• Spearheaded improvements in vendor onboarding screening process, enabling 5 cycle time reductions, improved deliverables quality and enabled 250K annual savings. Collaborated with cross-functional teams including architects, security and sourcing, accomplished standard policies and procedures for vendors.
• Played an integral role in driving risk management process, delivered standard templates, which are integrated with program management system. Benefits enabled significant improvements in on time, within defined quality and allocated budget for projects.

Prompt Software Solutions Confidential

Global technology consulting firm specializing in providing solutions for fortune firms

Project Manager In-house Development

Led implementation of a commercial ecommerce product serving personalized functionality for sports teams primarily in a school institution. Capabilities focused on optimized training schedule management.

Business Applications Analyst Client: FedEx Inc.

Transformed customer support capabilities and optimized shipment enquiries, by driving decreased wait time and improved end customer satisfaction. Led data management for the strategic initiative, which allowed consolidated customer intelligence and analytics for the acquired companies.

Confidential

Global technology consulting firm specializing in providing solutions to City of Chicago

Business Systems Analyst

• Increased number of daily inspections, inspector's productivity, and decreased travel time between two inspections, resulting in reduced T E charges of inspectors. Led system implementation for 'Department of Buildings', which conducts annual building inspections for over 6000 restaurants in the city of Chicago. System enabled easy access to active list of operating restaurants from IRS and allows effective schedule management based on geographical proximity and optimized routes.
• Increased city revenue by .5M in first 2 years by driving higher rate of approved applications and reduced overheads as well as approval time for City of Chicago Department of Vehicles . Developed the online 'advertising permit' obtaining systems for taxi cab owners operators for advertising on taxis and retired the paper system.

Confidential

Project Manager

Ensured less to minimal customer inconvenience and impact by simulating the business processes and their individual websites for a successful integration, when USI energy was acquired by a global Utility Management company.

Confidential

Discount retailer

Retail Store Manager

Store Manager at a dollar store chain, managed daily store management, finance, accounting inventory management.

Functional Expertise:

Retail, Finance Treasury, Legal PCI Compliance, Human Resources, Marketing Analytics, ecommerce, International Mexico Brazil , Supply Chain Procurement

Technical Portfolio:

MS Suite, MS Visio, PM Suite, Mercury Defect center, JIRA, Adobe Omniture, Web Focus, SaAs, Hadoop, Oracle PeopleSoft, Sybase Power Designer, SQL Query Assistant, Clarity, Work Bench, WIKI, Serena Dimensions, Team Track, ATG Systems