SUMMARY

• Project Manager with 10 years of experience controlling all stages of projects from inception through monitoring and closing, exceeding expectations of being on time and on budget. Considerable client - facing project experience has driven commitment to customer satisfaction
• Experience working with teams to accomplish short- and long-term project goals.
• Managed budgets and monitored project costs
• Leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams
• Successful at directing change management initiatives requiring fast-paced execution.
• Accomplished in project management with proven success in various industry.
• Offers strong analytical, planning and organizational skills to manage competing demands.
• Adept at learning new tasks quickly to maximize project contributions
• Solid track record of consistently exceeding targets in productivity and work quality.
• Always exploring ways to go above and beyond expected performance to support team.
• Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goal
• Determined Project Manager adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements
• Worked on various project documents including project charter, statement of work, risk register, issue register and many more for smoother execution. Resourceful Project Manager with Number years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions.
• Knowledgeable in accounting principles, bookkeeping, budget and financial management.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Identified plans and resources required to meet project goals and objectives
• Participated in all phases of implementation and have been involved closely with the internal technical team
• Collaborated with product team for managing customer requirements and improvising the product roadmap
• Involved in all stages of workday integration using PECI files
• Responsible for providing weekly updates to customers along with progress on planned vs actual project plan
• Involved in resource planning and budgeting for the new phase of the project
• Worked on Microsoft Powerbase for showcasing HR data in a more intuitive and appealing way
• Developed and initiated projects, managed costs, and monitored performance
• Verified quality of deliverables and conformance to specifications before submitting to clients
• Zira tool was used for issue management at all stages of the project
• Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders
• Received award for adhering to project plan and delivering it up to customers' satisfaction

Confidential

Implementation Lead

Responsibilities:

• Leading all end to end implementations panning across North India
• Involved in all phases of the project life cycle starting from post-sales till the Customer success manager takes over
• Handled 35+ end to end implementations for clients covering manufacturing, IT, retail, healthcare, startup industries
• Managing team of five consultants handling configuration and implementation for the region.
• Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress
• Managed and motivated project teams to promote collaboration and keep members on-task and productive

Confidential

Project Manager

Responsibilities:

• Supports Ramco ERP initiatives utilizing both Waterfall and Agile methodologies
• Cost estimating and developing the budget for both Fixed Price and T & M model
• Responsible for providing written and verbal project communications, including weekly status, dashboards, and project updates
• Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers' demands
• Ensure that all work adheres to defined quality standards
• Validate/cross verify the overall solution/deal in terms of customer requirements and alignment with the sales winning strategy
• Activity and resource planning using MS ProjectsImproved Customer satisfaction by 30% over 1 year with support team process improvement
• Contributed to additional revenue of $165K based on strong customer relations
• Managed projects from procurement to commission dentified, reviewed and applied policies and procedures

Confidential

Functional Consultant

Responsibilities:

• Demonstrated the ability to work in complex environments and deliver good analytical skills, exceptionally strong problem solving and decision-making skills
• Good understanding of all aspects of the Human Resources business process and translation of business requirements into Ramco solutions
• Successfully implemented project management methodology, including full life -cycle planning, implementation, budgeting, and control to manage large operations programs
• Strives for the resolution of impediments & risks
• Established and implemented project management processes to assure the client commitments were completed within the timeframes
• Utilize Microsoft Project to plan project initiatives, communicate goals and provide continual updates on progress

Confidential

Functional Analyst

Responsibilities:

• Worked closely with the Confidential Business Object team in developing various WEBI reports and Involved dashboards
• Prepared Unit Testing and supported Integration Testing
• Prepared UAT cases and actively participated with the testing team
• Involved in developing Advance Analysis Workbooks

Confidential

Senior Consultant

Responsibilities:

• Helping the customers to evaluate the suitable technical scenarios like classic, extended classic and standalone scenarios
• Setting-up of various workflow scenarios in Process Controlled Workflow (new workflow technology used since SRM 6.0)
• Organization model analysis and configuring the Organization structure according to the business model if required
• Setting up of Plan driven procurement in SRM 7.0
• Possess good knowledge of SAP -Sourcing
• Worked for both on-demand and on premise customers
• Worked on sourcing versions such as 5.1, 7.0, 8.0 and 9.0
• Actively participated in testing for a new release in sourcing which is wave 10
• Integration between CLM and ERP for publishing out-line agreements
• Checking PI monitor for successful publishing.

Confidential

Business Development Executive

Responsibilities:

• Pitching HP Commercial products after knowing about the infra of the company
• Suggesting the customer best products according to their requirement
• Segments handled (Small Medium Business-SMB & Consumer Segment)
• Generating revenue by deputing Channel Partners to various accounts
• Interacting with the channel partners on a daily basis for the status of the lead assigned to them
• Coordinating with the Sales team on a daily basis for better growth
• Interacting with clients through e-mails and Conference Calls to review and resolve Customer issues
• Attending Customer calls and positioning Consumer products according to their requirement

Confidential

Analyst

Responsibilities:

• Handled the customer issues in the area of shopping cart, sourcing, master data areas
• Looked for existing solutions (SAP Note, previously reported incident) to provide a quick and efficient solution
• Forwarding the incidents to the secondary support team (Development Support Team) if the issue is with SAP Product teracted with customers for better understanding of the issue reported
• Redirect consulting issues to remote consulting teams
• Analyzing the business impact of the escalation request and approval/ rejection of the escalation request