SUMMARY

• Data Analyst/Program Manager with 7+years of experience with experience in Data Analysis & Visualization, Dashboard development,
• Hands - on experience working on project management, CRM, and task management tools such as Service Now, Microsoft Office, Sales force, CPQ (SAP Ariba).
• Strong understanding of data lake approaches, industry standards and industry best practices and Machine Learning for driving business solutions using SQL, Advanced Excel, Tableau, and Power BI
• Hands-on experience in working on Agile SCRUM projects and TEMPeffectively managing cross- functional teams and leading projects across the product roadmap.
• Experience in using data visualization tools like Tableau, Power BI to project product insights and create interactive dashboards.
• Extensively conducted Joint Application Development (JAD) sessions and prepared project deliverables such as Software Project Charter, Business Requirements Documents (BRD), and Functional Requirement Documents (FRD).
• Worked on JIRA for Reporting and used for bug tracking, issue tracking, and project management.
• Communicate project dependencies to create transparency into team activities and progress, supporting project risk management issues, escalated issues, and provided status reports.
• Collaborated with stakeholders and another project team to learn and implement best practices to improve quality and increase software delivery velocity.

PROFESSIONAL EXPERIENCE

Confidential, Bay Area

Senior Data Analyst/ Sr. Program Manager

Responsibilities:

• Collaborated with key partners in identifying KPIs for successful transition of ~50 products from legacy system to ERP (SAP) that resulted in optimizing forecasted costs by 5% ($25M).
• Functional expertise in managing large scale multi-platform projects, collaborated with business and technology (SMEs) subject matter experts to assess requirements, and create estimates
• Designed and implemented a data modernization initiative for a 75-member team and built Roadmaps and interactive dashboards that cut time to workforce adoption by 30%
• Automated Workflows using SQL and MSFT Flows on ~15k enterprise data warehouse (EDW) for mapping product codes with their regions and to identify any data leaks
• Performed project planning and scheduling, project estimating and tracking, budget, status, issue and risk management, contingency planning across multiple organizational levels to meet objectives and timelines
• Communicated project status weekly (timelines, progress, and challenges) to cross functional Team
• Proactively identify, manage, and mitigate project risks and find ways to accomplish project goals in the context of the dynamic business/technical environments
• Created visually impactful dashboards in Excel and Tableau for data reporting. Extracted, interpreted, and analyzed data to identify key metrics and transform raw data into meaningful, actionable insights.
• Implemented data blending using various data sources and created JIRA stories using Tableau for a better understanding of the data.
• Advised and directed Cloud migration projects for legacy applications and databases to Cloud systems.
• Worked on creating filters, parameters, and calculated sets for preparing dashboards and Worksheets in Tableau.
• Led a large-scale ERP implementation effort, with internal team and system integrators part of the Agile Product Lifecycle Management (PLM) Team
• Participated in the Data Governance working group sessions to create policies; acted as a SME on Data mining, code development, quantitative tools, and automated reporting.
• Devised SQL queries to document and integrate data from various sources for real time collateral monitoring.
• Designed adaptive project management approaches to help stakeholders manage program deliverables, interdependencies, risks, and issues
• Establish systems to identify improvements and processes on an ongoing basis through measurement of performance, progress, and success metrics
• Managed Application Transformation to Cloud (AT2C) projects, end-to-end, including assessments, budgets, closings, emergency management, disaster recovery procedures for system resiliency and business continuity.
• Led, organize, and manage program activities and ensured projects are all on-track by achieving Key milestones and trended toward the right strategic direction.
• Created project plan and schedule by engaging with executive leadership to identify scope, structure, and approach to enhance value with a new or existing initiative.
• Align with stakeholders on decisions and deliverables (RACI model) for partner launch and post- launch activities
• Identify operational improvements by re-defining/breaking down processes and maintained a repository of partnerships and integrate into partnership playbook
• Delivered programs within the constraints of scope, quality, time, and budget and under circumstances involving multiple moderate-probabilities, moderate-impact risk factors.
• Experience with software development life cycle (SDLC), sprint approach, and proactively communicate the plan with key stakeholders and team members
• Led a team of internal and external project managers and change agents, designed roadmaps; identified interdependencies and risks across the various initiatives
• Partnered with change management team members to ensure cohesive transformation plans including change deliverables
• Built Project Charters, governance model, including forums, scope and RACI and other documentation to articulate and capture key decisions in a large cross functional team
• Set clear expectations with business partners to provide transparency into project initiation Activities, and manage day-to-day interaction during project execution and delivery
• Managed strategically issues and program interdependence, resource allocation, financial management, communications, and organizational change management.
• Provided support for all internal and external communications, planning, and implementation of the reform efforts.

Confidential, Stamford

Data Analyst/ Program Manager

Responsibilities:

• Worked with the executive team to develop a 5-year growth strategy with detailed analysis & research into potential product lines and new geographies
• Spearheaded company’s first cross-selling initiative by leveraging internal client tax data which resulted in 10% revenue growth
• Built 'Client Intelligence' Tableau dashboard for sales enablement team which improved contract cycle time by 25%
• Understand the current user pain points and gaps in the product through user testing and journey mapping for Focus Vision InterVu (Video Conferencing Tool).
• Worked with Technical Architects and Finance Database analysts for the Design of Summary tables required for efficient Reporting.
• Experienced in Data Analysis, Data Cleansing (Scrubbing), Data Validation and Verification, Data Conversion, Data Migrations and Data Mining.
• Created new, and modified existing SQL queries using joins, unions, sub queries, derived tables for use in the data integrity testing of the data warehouse applications
• Create a scalable user-flow and feature enhancements while ensuring least resistance through continuous feedback.
• Actively engage in an agile process, including daily scrum sessions, demos, and testing activities, as well as training and change management activities, as needed.
• Manage changes to product features and communication to ensure their is clear indication of wat is required for each release.
• Assist the team in sizing and breaking down an Epic into a manageable size to accommodate the release cadence.
• Groom and manage the backlog and other requests from all departments and validate cost/benefit.
• Assessed applications for scope and complexity for virtualization and cloud based environments with Application Suitability Map for Cloud (ASM4C) and created reports for Go/NoGo Green and Red Teams.
• Generated, proposed, designed, and implemented ideas for product enhancements with design, engineering, growth, and management for DATAIR (Pension Management Software).
• Understand and synthesize customer needs from market research, customer visits, analytics, brainstorming and competitive insights.
• Analyze different types of project data and use data visualization tools to project the data.

Confidential, San Jose

Growth Analyst

Responsibilities:

• Created several data pipelines using SQL which facilitated real-time access to HCP data and resulted in significant improvements to data quality and reduced manual effort by 90%
• Developed post-merger integration plan to optimize resource allocation across R&D; projected $10M in annualized cost savings
• Developed and monitored the complete MVP, Business case and technical documentation.
• Addressed several pain points of Apttus adoption by designing an Adoption Dashboard.
• Hands on experience on Healthcare revenue cycle and Agile Scrum Methodology, SDLC.
• Configured various Standard objects like Accounts, Contacts and Opportunities and created Reports, Dashboards according to the end users’ requirements.
• Implemented a few App exchange tools like DocuSign e signature.
• Delivered business and product requirements documents and feature prioritization.
• Defined flows and Product Enhancements for Apttus Contract Management (Built natively on Sales force CRM)

Confidential

Sales force Administrator

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organization.
• Enhanced project planning by conducting interviews, feasibility studies to identify and eliminate high risk areas of the application.
• Customized Dashboards to track opportunities by stage and other Account information.
• Designed, Implemented, and deployed the Custom objects, Components to suit to the needs of the application.