SUMMARY

• 15+years of experience in product development and enhancement of mainframe - based applications, Client relationships, and Project Management using Waterfall and Agile methodologies.
• Over 10 years of experience in managing deliveries of health and life insurance products with working knowledge of Life70, Ratebook and LifeComm.
• Lead complex project delivery through Onsite/Offshore Global Delivery Model (GDM).
• Participate in client interactions, along with the Actuarial team, Product owners, and
• Architecture Teams, to develop system solutions for business needs.
• Proven expertise and in-depth knowledge about Agile Scrum processes and Complete Software Development Life Cycle (SDLC) from requirements analysis and conceptual design.
• Having good experience in using project management tools such as ServiceNow, JIRA and Version One.
• Having good experience in version control tools such as SCLM, IBM Developer for System z (IDz), IBM Rational Team Concert (RTC) and Changeman.
• Experience in unit testing, integration testing, regression testing, performance testing, user acceptance testing, Functional testing and so on.
• Familiar with transmission protocols like FTP, SFTP and XCOM.
• Extensive experience on DXC’s proprietary Life insurance admin software application LIFE70.
• Good communication & interpersonal skills and self-motivated, hardworking individual and has ability to work in team and independently in any environment.
• Having good experience in Onsite - Offshore coordination and leading the offshore team.
• Having good experience in interacting with Business Users.
• Expert in working as Release Coordinator helping the team in deployments. Expert in working with Product owner On Artifacts Such as Product Backlog, Sprint Backlog.
• Expert in working with PMO to get the directions, managing resources, handling payments of the projects.
• Managing the overall performance and delivery of cross-functional, Facilitating sprint planning as project manager for multiple Scrum teams
• Expert in working with product owner on refining product backlog, sprint backlog providing story points, creation of epics.

TECHNICAL SKILLS

Product/Project Management: JIRA, Scrum board, KANBAN BoardVersion One

Service Now: Mainframes

Programming Languages: COBOL, Assembler

Scripting Language: HTML.

Operating System: Windows, MacOS, Linux.

Quality Assurance / Performance: Splunk

Office Tools: MSVisio, MSExcel, MSPowerPoint, MSWordMSAccess.

Document & Management: MS SharePoint server, Confluence, HP ALM,.

DevOps: Jenkins.

PROFESSIONAL EXPERIENCE

Confidential, Jacksonville, FL

Project Scrum Master

Responsibilities:

• Oversee and manage a team of 10 members to provide best quality of deliverables.
• Work with the actuaries and stakeholders to help estimate and develop High-level designs of new insurance products to be implemented on Life70.
• Analyze the project scope and provide SME support in finding best possible solutions towards implementation of Ratebook projects and policy print processes.
• Responsible for resolving queries of the Applications teams related to smooth running of environments utilizing expertise knowledge in Life/70 and its subsystem Rate book.
• Use Agile methods and processes to coach multiple product owners through complex problem-solving strategies.
• Identified numerous impediments and assisted teams to come up with resolutions and deliver on their sprint commitments.
• Responsible for release management support for the entire portfolio.
• Shield scrum team from external interference for optimal productivity and success of Agile process.
• Managing the overall performance and delivery of cross-functional, Facilitating sprint planning as project manager for multiple Scrum teams
• Expert in working with product owner on refining product backlog, sprint backlog providing story points, creation of epics.
• Performed UAT (User Acceptance Testing), prepared Document and facilitate communication and troubleshooting of issues, bugs, changes.
• Interact with the Client and project roles (e.g., Delivery Manager, Business Analyst, Data Engineer) as required, to gain an understanding of the business environment, technical context, and organizational strategic direction.
• Responsible for bringing process improvements to existing business with operational excellences and ideas.
• Proactively identify and find ways to resolve issues to prevent distractions and keep projects on track.
• Shield scrum team from external interference for optimal productivity and success of Agile process.
• Facilitate Scrum framework - sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives using VersionOne tool

Environment: Mainframes/Insurance, Z/Os, Z/TPF, Life70, LifeComm.

Confidential -Boston, MA

Project Scrum Master

Responsibilities:

• Work with the actuaries and stakeholders to help estimate and develop High-level designs of new insurance products to be implemented on Life70.
• Analyze the project scope and provide SME support in finding best possible solutions towards implementation of Ratebook projects and policy print processes.
• Responsible for resolving queries of the Applications teams related to smooth running of environments utilizing expertise knowledge in Life/70 and its subsystem Rate book.
• Use Agile methods and processes to coach multiple product owners through complex problem-solving strategies.
• Identified numerous impediments and assisted teams to come up with resolutions and deliver on their sprint commitments.
• Responsible for release management support for the entire portfolio.
• Shield scrum team from external interference for optimal productivity and success of Agile process.
• Managing the overall performance and delivery of cross-functional, Facilitating sprint planning as project manager for multiple Scrum teams
• Expert in working with product owner on refining product backlog, sprint backlog providing story points, creation of epics.
• Expert in working with product owner on refining product backlog, sprint backlog providing story points, creation of epics.
• Performed UAT (User Acceptance Testing), prepared Document and facilitate communication and troubleshooting of issues, bugs, changes.
• Created test scenarios and detailed test cases from the requirements/use cases
• Proposed and performed best agile practices.
• Define testing estimates & prioritize testing items as per business criticality and impact
• Performed peer review of the work done by the QA testers and provide valuable feedback
• Collaborate with other QA staff to accomplish all daily QA tasks on-time with a high level of quality
• Provides regular updates to PMO w.r.t. Team Velocity, KPI Reports, test status, defects, and risks.
• Assist QA Manager in planning and documenting the testing effort via test plans and test strategy
• Assist business users in user acceptance testing
• Provide inputs to QA Manager for system integration, regression and automation testing

Environment: Mainframes/Insurance, Z/Os, Z/TPF, Life70, LifeComm.

Confidential, Los Angeles, CA

Product Developer

Responsibilities:

• Responsible for preparing design documents for LifeComm assignments. Scope of the projects included maintenance and enhancement of the Life70/LifeComm system implemented in Confidential .
• Requirement Analysis, Design, Coding and testing for application defects and enhancements and provide support for Integration, UAT and DR testing.
• Root cause analysis using debugging tools like IBM Fault Analyzer and IBM Debugger.
• Developed programs from ground up using measured, market-focused approach to eliminate waste, and streamline implementation cycle using mainframe languages (COBOL, JCL, Assembler, and VASM) and configuration management tools (SCLM, FILEAID).
• Participated in cross-functional projects while working in Waterfall development environments to create new functionality in Life70 Application.
• Perform impact analysis of the business requirement and Design High Level design.
• Prepare the data modeling approaches required for the development project.
• Prepare the detailed technical specifications documents.
• Walk the High level design and technical documents with client.
• Prepare detailed unit test plans.
• Develop the application code and promote them in integrated regions.
• Perform unit and system testing of the projects developed.

Environment: Mainframes/Insurance, Z/Os, Z/TPF, Life70, LifeComm.

Confidential

Product Developer

Responsibilities:

• Requirement Analysis, Design, Coding and testing for application defects and enhancements and provide support for Integration, UAT and DR testing.
• Root cause analysis using debugging tools like IBM Fault Analyzer and IBM Debugger.
• Developed programs from ground up using measured, market-focused approach to eliminate waste, and streamline implementation cycle using mainframe languages (COBOL, JCL, Assembler, and VASM) and configuration management tools (SCLM, FILEAID).
• Participated in cross-functional projects while working in Waterfall development environments to create new functionality in Life70 Application.
• Perform impact analysis of the business requirement and Design High Level design.
• Prepare the data modeling approaches required for the development project.
• Prepare the detailed technical specifications documents.
• Walk the High level design and technical documents with client.
• Prepare detailed unit test plans.
• Develop the application code and promote them in integrated regions
• Responsible for preparing design documents for LifeComm assignments. Scope of the projects included maintenance and enhancement of the Life70/LifeComm system implemented in Confidential

Environment: Mainframes/Insurance, Z/Os, Z/TPF, Life70, LifeComm.

Confidential

IT Analyst

Responsibilities:

• Responsible for Development, unit testing and system testing of major and minor enhancements.
• Developed and implemented mainframe components using COBOL, JCL, VSAM, Assembler.
• Improved application performance by 20% after coding macros to pull up data to test on the online screen.
• Implemented developed product through Endeavor.
• Done knowledge transfer and documentation of newly built application system processes.
• Done knowledge transfer and documentation of newly built application system processes.
• Apply patches for the security vulnerabilities identified in the servers Support monthly ORACLE password updates in the application configuration files and restart services
• Support Monthly Password updates for the MediaBin application
• Perform Disk Compact for IDOL and perform Indexing
• Testing of Software enhancements in OurDoctors application
• Installation and Execution of FortifyScan in VolunteerNow application Implemented the whitelisting fix for the issues reported by Security Scan in VolunteerNow application

Environment: Mainframes/Insurance, Z/Os, Z/TPF, Life70, LifeComm.

Confidential

IT Analyst

Responsibilities:

• Responsible for Development, unit testing and system testing of major and minor enhancements.
• Developed and implemented mainframe components using COBOL, JCL, VSAM, Assembler.
• Improved application performance by 20% after coding macros to pull up data to test on the online screen.
• Implemented developed product through Endeavor.
• Done knowledge transfer and documentation of newly built application system processes.
• Apply patches for the security vulnerabilities identified in the servers Support monthly ORACLE password updates in the application configuration files and restart services
• Support Monthly Password updates for the MediaBin application
• Perform Disk Compact for IDOL and perform Indexing
• Testing of Software enhancements in OurDoctors application
• Installation and Execution of FortifyScan in VolunteerNow application Implemented the whitelisting fix for the issues reported by Security Scan in VolunteerNow application

Environment: Mainframes/Travel Tourism and Hospitality, Z/Os, Z/TPF, Life70, LifeComm.