Project Manager Resume Profile
MO
Summary:
I have several years experience leading groups of programmers, architects, graphic designers, business analysts, and software testers to become successful or maintain success at releasing high quality software projects. I have both the ability and desire to lead a team to develop a project or information system and I will become involved and hands-on when needed. I have both the technical skill and prowess as well as the managerial skills to turn a project into a successful deliverable. I would like to find a position that will allow me to both develop myself professionally as well as assist in growing your company.
Recent Achievements:
Confidential Level II Technical Support Lead
- Worked closely with Director of Software Support Services to provide daily instruction and leadership to team members
- Catalogued and categorized trouble tickets
- Provided level 2 technical support for clients when working on production issues
- Performed incident management of critical and major incidents
- Successfully implemented an automated workflow for level 1 technical support to eliminate the backlog of incidents
- Successfully implemented an automated workflow for level 2 technical support to reduce the backlog of escalated incidents
- Chaired weekly status meetings with the State of Missouri FSD stakeholders
- Worked closely with several State of Missouri FSD stake holders as well as the development team to establish priorities and define software enhancement releases
Confidential Scrum Master / Project Manager
- Worked closely with Solutions Delivery Manager and other Project Managers on daily basis to determine company strategic goals regarding our new software releases
- Developed and instituted our modified agile approach to software development
- Performed Scrum Master duties for approximately 30 staff members over several teams
- Performed Project Management for a team of 7 Java developers
- Successfully assisted our effort to meet deadlines to replace the state of Missouri's Medicaid system and integrate with the federal data hub
Confidential Scrum Master / Project Manager
- Worked closely with COO, CIO, CTO, and Product Owner on daily basis to determine company strategic goals regarding our new software releases
- Worked closely with managers from other departments to help ensure both company policy was followed as well as helped shape our corporate culture
- Instituted agile development methodology department wide utilizing SCRUM
- Successfully removed impediments from teams and helped them become self organizing and efficient
- Coached staff members and helped them convert from traditional waterfall development to agile and iterative development
- Successfully led a team in our effort to become PCI-DSS compliant
- Successfully lead a team of several programmers, business analysts, graphics designers, and software testers to completely replace our business processes from a mainframe system to a web based platform built upon an SOA architecture using ASP.Net MVC.
- Managed a small team responsible maintaining legacy systems an increased their performance by as much as 100 percent.
Confidential
Paramedic
- Provided patient care in emergency situations
- Directed teams of two to ten responders in emergency situations
- Kept a cool head and thought outside the box several times to come up with innovative solutions to challenging problems
Confidential
Adjunct Faculty
- Instructed several classes of small to medium size
- Taught both technical, programming courses, as well as business and management courses.
- Designed 4 courses from the ground up, including coursework, tests, syllabi, etc.
- Presented material in a manner that was easy to comprehend and provided knowledge to students.
Confidential
IT Manager / Project Developer
- Successfully developed mission critical applications for several multi-million dollar corporations.
- Designed inventory-forecasting tool for a large greeting card company.
- Supervised and led small teams to successful implementation of several projects for other companies.
Confidential
Lead Programmer / Project Manager
- Successfully compiled and developed client requirements for several large projects
- Developed several large applications including a reservation system, an accounting system, and a patient assessment system.
Technical Skills:
- Languages: VB.Net, ASP.Net, ASP, VB, HTML, Javascript, JQuery, C , XML
- Databases: Microsoft SQL, MySQL, Access, SQL Lite, FoxPro
- Software: Jira, ScrumDo, Curam, SalesForce, Visual Studio, All MS Office products, MS Visio, MS Project, Flash, EMS SQL Manager, MS SQL Management Studio, MySQL Admin, Adobe Photoshop, Adobe Flash Streaming Server, IIS, MS DNS, Mail Enable, Argosoft Mail
- OS: MS Windows 3.1 8, Windows Server, IOS, Mac OsX, Android
