SUMMARY

• Certified SAFe SCRUM Master with 7+ years of experience and extensive experience in Agile and Scrum Methodologies
• Experience in managing end - to-end project lifecycles including Scrum Agile, Lean Principles in various industries, within a timely manner
• Self-starter with excellent analytical skills, presentation, coordination, project planning, estimation, development of schedule and quality matrices.
• Thorough comprehension of traditional methods as well as agile approaches, hands on experience in Scrum, Extreme programming and Kanban, Scaled Agile Framework 5.1, Lean principles.
• Maintained Burn down chart and Scrum Tools. Moderated During Team Meetings.
• Promoted use of Agile Engineering Practices and Self-Help Within Development Teams.
• Evangelized Agile Within Organization. Detected Potential Problems. Educated Team on Business Goals. Fostered Feedback. Helped Team Learn from experiences. Held daily scrum, Planning,
• Review, Retrospective Meetings. Held team Members Responsible for Tasks.
• Identified opportunities to improve business practices and drove internal process improvements that have impacted the multiple cross functional teams across the organization.
• Strengths include big picture focus while developing strategic business solutions which can include mission statements, value propositions, critical success factors, statements of work, project management
• Experience working in all phases of SDLC, Agile, Scrum methodologies.
• Assisting teams with planning and execution of ceremonies, use of selected standard Agile tracking tool, User Story development.

TECHNICAL SKILLS

Methodologies: Agile -Scrum, Kanban, SAFe, Waterfall

Requirement Management Tools: Rally, JIRA, Confluence, SharePoint.

Microsoft office Suite: Word, Excel, PowerPoint, Outlook, Project

Tools: Adobe Tools, Microsoft Visio, Zoom, SQL

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles, CA

Scrum Master

Responsibilities:

• Facilitator and Servant Leader for assigned Agile Scrum team.
• Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis
• Looked for ways the team can improve and encouraged growth through cultivating strong relationships and trust.
• Collaborated teams in Agile & Best Practices & such as creating User Stories, establishing Story Points, Backlog grooming, and capacity planning.
• Participated in the interview process of all Scrum Master candidates using newly implemented methods
• Conducted daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum related meetings.
• Managed the Sprint Ceremonies, elaborated and generated the sprint artifacts specified the performance and velocity per sprint and phase.
• Created, managed and presented Sprint Artifacts to ensure Sprint efficiency and effectiveness.
• Removed barriers and impediments to development, effective communication with all stakeholders
• Provided training on the use of Jira from a super user perspective. (Setting up fields and customizing it to effectively track progress and establish best practices.)
• Actively and consistently supported all efforts to simplified and enhanced the customer experience
• Supported stakeholders to ensure the highest quality products to our customers.
• Owned and Resolved team blockers as it pertains to Sprints and Program increments
• Collaborated with agile team to ensure prioritized work is groomed, planned, and executed appropriately

Environment: Agile methodology, MS Office Suite, Jira, Visio, Confluence, Zoom.

Confidential, Costa mesa, CA:

Scrum Master

Responsibilities:

• Helped the claims team move from a agile-waterfall methodology to a scaled agile framework.
• Organized and facilitated overall Release and Sprint planning - including daily stand-ups, reviews/demos and retrospective.
• Responsible for understanding project needs (scope, schedule, budget), identifying dependencies, defining project execution plan.
• Driving alignment with stakeholders across the value stream, publishing plan, providing updates during value stream synch sessions.
• Tracking risks and issues to closure and escalating to leadership as required but especially when projects deviate from planned scope, cost and schedule.
• Worked with scrum team, product owners and leadership to complete the sprint activities.
• Eliminate impediments and facilitate a team’s optimum performance.
• Communicated team’s status/progress via release/sprint Burndown charts, Story Acceptance rate and defects to make sure stake holders are aware on what is going on.
• Schedule backlog grooming meetings to refine product backlog items.
• Organize sprint retrospective meetings to gather team’s reflection on the process. Identify actions and next steps to improve the future sprints.
• Organized and planned the sprint release cycles with release managers and with the other teams on the value stream especially the product delivery teams.
• Kept the team focused on the sprint priorities, business values and protecting team from over committing.
• Frequent follow ups and reminders to team on updating JIRA tasks on daily basis for more accurate reporting.
• Worked with product owners during sprint review sessions to make sure all stories met the definition of Done and get the stories accepted within the sprint
• Schedule and drive scrums, scrum of scrums, and retrospectives to keep programs on track and identify systemic issues.

Environment: Agile Methodology, MS Excel, Word, JIRA, Confluence, Zoom.

Confidential, Phoenix, AZ

Scrum Master

Responsibilities:

• Worked on breaking the Epics and Features into the User stories and loaded them into sprints in Jira.
• Worked on the user story acceptance criteria refinement.
• Responsible to include all the required specifications, links and wire frames in the user stories.
• Point of contact for any external dependencies or escalations for both the Scrum teams.
• Worked with the product owner in creating the Features and User stories.
• Monitored the burn down charts on daily basis and removed the impediments to the team to maintain the pace of the scrum team.
• Established multiple scrum/agile teams, capable of handling multiple scrum teams - leading and training the teams
• Facilitating Confidential Planning and Estimations, Product backlog grooming, Retrospective and confidential reviews & demos
• Reporting in scrum of scrums and highlight various dependencies, risks and issues; Highlighting the same in status reporting
• Removing impediments by finding the right personnel. Facilitating discussion, decision making, and conflict resolution
• Facilitated getting the work done without force, assigning, or dictating the work.
• Reviewed the User Stories with scrum team to identify the gaps in the Acceptance Criteria and update them as required.

Environment: Agile Methodology, MS Excel, Word, MS Visio, JIRA, Rally, Confluence.

Confidential, San Diego, CA.

Jr. Scrum Master

Responsibilities:

• Worked on the agile transformation of this project from Waterfall methodology.
• Actively conducted daily scrums, grooming, team planning’s and the retrospectives as per the agile methodology.
• Worked on the Epics, Features and prepared the user stories based on them.
• Worked and monitored the burn down and burn up charts to update the progress of the sprint to product owner on daily basis.
• Worked closely with scrum team to ensure that all user stories are completed.
• Worked on the user story acceptance criteria refinement along with Product owner and the scrum team before the start of each sprint.
• Prepared the Minutes of meetings after retrospective meetings and shares the same with the scrum team and all the stakeholders.
• Prepared the Action items from each retrospective meeting and worked with the team to close/answer the action items.
• Tracking the defects in JIRA and communicating them to Dev team and to follow up on closing the defects as per the priority within the sprints.
• Prepared few user stories in JIRA and had used Confluence for communication and files sharing.
• Reviewed the User Stories in the sprints with scrum team and identified the gaps in the functionality or the Acceptance Criteria.
• Worked closely with the team and tried to remove the impediments/blockers within the team or due to external dependency.

Environment: SAFe Agile, MS-Office Suite, JIRA, Rally.

Confidential, San Jose, CA

Jr Scrum Master/QA Analyst

Responsibilities:

• Establish, own and manage Scrum Ceremonies, Sprint Retrospectives, Sprint Reviews and Sprint Planning Sessions
• Schedule Scrum Planning sessions regularly for teams to carry the flow of delivery sprint after sprint.
• Protect the Sprint goals and help the team to achieve them by clearing any blocking obstacles
• Work collaboratively with product owners, business analysts, testers, developers and technical architects
• Worked closely with the scrum team to help understand the requirements and defined the acceptance criteria for each user story in Rally.
• Participated in Release walkthroughs, demos & presentations of the new releases and documenting the feedback.
• Involved in analysing the applications Business requirements and development of test cases.
• Review requirements to identify features to be tested, their corresponding test conditions and test cases.
• Create test plans and test specifications based on Business Requirement Documents (BRD) and Functional Requirement Specifications (FRS).
• Execute test cases in the manner specified by the appropriate test plan using appropriate tools where specified.
• Identifying, investigating, clarifying and documenting defects encountered during testing.

Environment: SAFe Agile, MS-Office Suite, JIRA, Rally.