SUMMARY

Software Development Program Manager with a passion for building and managing cross functional teams engaged in high level of systems, software and technical deliverables and professional business services in a rapidly changing environment. Business program manager who welcomes challenges associated with troubled and failing projects track record of rescue, recovery and delivery, and an ability to solve problems while managing crises effectively and independently. Coordinate mission-critical projects throughout the entire software, hardware product development product life cycle Strong quantitative, analytical, and problem solving skills lead the development, operations, and QA teams to service delivery strong work ethics

CORE COMPETENCIES

PROFESSIONAL EXPERIENCE

Confidential

Business Program Manager

Plan, execute, and oversee successful completion of custom system projects based on Web platforms Waterfall FSDM or agile FAM project delivery environment Performed highly advanced Senior-Level consulting and technical work Work involved Management, Marketing, Business process improvement, Strategic planning, Vendor relations, Web based applications, Program management, Cost-business analysis, Developing, and implement major agency program s and provide consulting services and technical assistance to staff, governmental agencies, community organizations, or the general public Effective at coaching, mentoring, and training individuals at all levels within the division Responsible for all Division business processes, technical software solutions, and managing the portfolio of improving programs, products, across the Division. Train leads and/or prioritize the work others

Confidential

Business Program Manager

Expert Technical Software Development Program Manager by multi-tasking and time management skills Advanced knowledge of cross-functional programs through the Phase Review Process PrP Contract negotiations Ability to convey technical information to a non-technical audience Effective at resolving problems and issues Proven leadership, strategic thinking, analytical and organizational skills High energy, positive, can do attitude, team oriented, high degree of initiative Strong initiative and ability to work in a self-directed Strong analytical and problem solving skills Cloud Computing, Virtualization, networking and systems design Experience in Systems development life-cycle SDLC program management including planning and senior management interface

Confidential

Development Program

• Transformation and change management, Remedy, chain of custody, retention dates, discrepancies and disputes, and asset disposal Served as contact person for the contract Experience working and deploy 10 COTS Commercial off the Shelf vendor customized projects Ensures Disaster Recovery Plans and Procedures are updated and tested annually
• Provide effective leadership and management of the IT Division and provide leadership advice and support to the Deputy Secretary and Division Director's IT and Elections Served as Engagement Manager EM , worked with DIR Dept. of Information Resources and IBM to ensure procedures complied with contract and changes resulting from audit findings Participated in and coordinated weekly meetings/audits with DIR and IBM concerning agency's issues
• Responsible for the formulation and implementation of IT policies and procedures to ensure that software development standards are met and Critical Path Method CPM program for the department and the HAVA program
• Analyze, design, evaluate, and plan the agency Business Architecture Information Technology Systems Architecture in order to optimize the enterprise information technology architecture of the Election and IT Divisions. This includes existing and new technology in all areas of information technology such as platform, operations, network, applications, and security. Works with the CIO, IT Managers to ensure the architecture as a whole is appropriately linked, being leveraged to maximum benefit, and ready for future development Efficiently managed and worked with in-house and vendor IT development teams to launch Texas Election Administration Management TEAM System in 2008 Presidential elections without a glitch. Instrumental in the architecture, infrastructure and technology strategy, plus negotiations of the TEAM system purchase. TEAM is an enterprise software system designed to manage statewide elections in 254 counties servicing 15 million registered voters in the State of Texas generally 20M and/or internal project budget over 2-5M
• Serve as a liaison with the Corporate Business Team and the Core Project Team. Update and communicate all needed issues as appropriate to facilitate rapid decision-making

Confidential

Program Manager,

• Provided technical solutions or recommendations to small businesses and organizations
• Consulting practice focusing on designing, developing and delivering technical training and marketing strategies.
• Drafted and managed comprehensive projects to completion
• Adhered to established SDLC principles, used project management standards and tools to increase project efficiencies
• In IT environments Performed specialized work on contract basis
• Performed project and quality management in systems integration environment
• Developed solutions that optimized efficiency in existing and new technologies
• Experience that spans both hardware and software product test with an emphasis on software

Confidential

Sr. Soft. Dev. Program Manager

• Senior software development program manager, directed and managed cross functional teams to drive, plan, and analyze software / hardware development as well as SDLC, testing, quality six-sigma and remediation for internal and external compliance initiatives Major IBM releases included: IBM AIX 5L VIOS Virtual I/O Server IBM Blade Center blade servers NetWare for AIX AIX Connections NetWare Directory Services NDS on IBM RS/6000 and pSeries systems generally internal project budget over 10-120M . Worked closely with marketing, ISV's, VAR's, development channel partners and technology partners, manage, and deliver major products for IBM consistently on time and within budget
• Lead / Manage and Own core development team, kick off programs, establishes schedules and facilitates budget meetings
• Experience in Software development programs and management including planning and senior management interface
• Ability to build effective teams Strong initiative and ability to work in a self-directed Strong analytical and problem solving skills Worked on cross-functional teams Proven track record of delivering complex projects on time and within budget
• Developed the strategic direction for the development organization, ensuring that projects, applications and resources are aligned with the company's business goals and objectives
• Strong knowledge of contract interpretation and negotiation Served as member of strategic planning team
• Ensured projects were delivered with consistent quality, project schedules were met, project financial objectives were achieved and customers were satisfied Facilitate Core Team meetings and maintain master schedule Analyze and report actual performance vs. business case goals Experience managing global projects with dependencies across many teams
• Test and diagnose problems with integration across h/w, s/w and firmware
• Schedule and run all phase and program reviews Resolved conflicts and issues in a timely manner Managed third party relationships Understanding of Enterprise technical products such as storage, Cloud, Virtual, networking, and servers
• Critical Situation Manager CSM . Manage and oversee all aspects of critical Customer situations technical and/or non-technical Translating business requirements, challenges into technical solutions
• Monitored development, technical, quality and tests standards, pushed efficiency of future projects and maximized success of the project utilizing contract information EMEA, APAC, LTAM, North America, Japan
• Strong customer internal and external centric focus Proven problem solving skills and the ability to work independently
• Well established and proven stakeholder management skills Enterprise SW/HW industry experience

Confidential

Education and Professional Affiliations:

Management Skills:

Confidential Management and Technical Training - Extends well beyond academic education Project Management Institute PMI Leadership Education Development of Supervisors LEADS Engagement Manager EM Quality management principles Extensive work experience and understanding of project management lifecycle PMLC and system development life cycle SDLC methodologies Best practices for software development projects Software Configuration Management SCM Document Control Process ISO 9001 International Organization for Standardization ISO9000 AIX Software Development process Task Management Team skills for team success Customer and Human Relations Building Effective Work Relationships Instructor/Trainer Computer Software/Hardware Novell, API Consultant Manager Information Technology Infrastructure library ITIL

Legal - Business:

Coordinated efforts with legal department on Certificate of Originality COO , Open Source Software Center approvals OSSC Owner of Document Control Process RFP's Request for Proposal RFQ Request for Quotation RFI Request of Information RFO Request for offer Change Order Requests COR Corrective Action Plans CAP and system changes Service Level Agreement SLA High Level Estimates HLE ISO - International Organization for Standardization ISO9000, ISO/IEC 90003, ITCS300 , Import - Export Domestic, International and Trade Agreements, Confidential Disclosure Agreements CDA Wrote and Maintain Document Object Model DOM of AIX

• Languages: Fluent in Greek, French, Arabic, and Italian
• Technical Publication: AIX for Dummies and Netware for AIX Contributor

Technical Knowledge:

• Operating Systems: IBM AIX, Advanced Interactive eXecutive , IBM System p LPAR Logical Partition , Hardware Management Console HMC , Linux, Red Hat, SUSE , VIOS I I/O Virtualization Server , Novell API's, LDAP, DLPI, Streams, NetWare for AIX, AIX Connections, Novell NetWare, Portable NetWare, Novell NDS on AIX, NetBIOS Datapoint OS, ARC Attached Resource Computing , RMS Resource Management System - Unix , DOS, DR-DOS, OS/2, Unix, Xenix, Convergent technologies, Microsoft Windows NT, 2000, XP, TotalNet, BMC- ITSM / Remedy Star Team Borland
• Storage: IBM disk storage systems DSx000, DASD, SAS, SAN, NAS, SATA, CD, DVD, LVM, SCSI , Fiber Channel, Fiber Channel ATA FATA , LPAR, EMC, NAS Network attached storage , SAN storage are network , RAID Storage, HACMP High Availability Cluster Multi-Processing for AIX
• Files Systems: NFS, DFS, AFS, SMB, GFS from Red Hat, GPFS from IBM
• Networking and Communication Protocols: RS-232, WAN, LAN, VPN, ARCNet, DCAP, FDDI, HDLC, 802.2, 802.3,802.5, PPP, SLIP, Token Ring, X25, Frame Relay, Ethernet, SNA, 3270, VPN, NetBios, Network Information Service, NIS , SSH, ARP, IPv6, IPSec, IPX, SPX, IP, TCP, SMB, UTP AFP, BOOTP, DHCP, FTP, HTTP, LDAP, NTP, RTP, SMTP, Telnet, TFTP
• Computer Languages : C, C , Assembler, Java, J2EE, XML, HTML, COBOL, FORTRAN, ALGOL, Basic, PL1, Pascal, RPG, PL/B Data bus, ran under the Data share multi-user interpreter , DASL
• Office Packages: Lotus Smart Suites Lotus Notes, Lotus 1-2-3, approach, organizer, Microsoft Office 2010, Project, Power Point, Excel, Word, Visio , IEOS, WP, EMS, Multiplan
• Databases: Btrive, dBase, FoxPro, IBM DB2, ETL, Data Warehouse, Oracle 9,10g/11g, share point, SharePlex, PL/SQL, SQL,
• Tools: AIX kernel internals, Kernel System debugging /crash, critical site monitoring and management, Configuration Management Version Control CMVC , IBM Rational Portfolio Manager, IBM Rational Clear Quest software change and configuration management solution , IBM Rational Clear Case, HMC Hardware Management Console ,Deployment manager to support for deploying Windows, Linux, Ability to capture and deploy cloned images, Support for IBM and non-IBM hardware that adhere to industry standards, provide an easy, single point of deployment and management for IBM Blade Center servers, Wide Area Network and multicast support for worldwide deployment, backup and recovery strategies, IT asset management and other core IT systems. Neo Load Web Sphere, WAS, WID, IM-TAM , Cruise Control
• Hardware: IBM System P Enterprise, Mid-range and High-End Servers , IBM Blade Center JS20, JS21 , strong knowledge of POWER Hypervisor PHYP , HMC Hardware Management Console , is a technology invented by IBM for the purpose of providing a standard interface to configuring and operating partitioned also known as an LPAR or virtualized system and SMP architecture systems such as IBM System p series, SP Scalable POWER parallel , IBM compatible PC line products, IBM PC line products with assorted peripherals, fault tolerance Tandem , Datapoint 1100-9000 series Products, Univac 1900 Sperry-Univac UTS 700 and SLC, Honeywell G-58, IBM S/360, IBM S/30, with assorted peripherals