SUMMARY

• Technical/Functional Project Manager, Scrum Master, Product owner with over 14 years experience.
• Experience working as Project Manager /Scrum Master with various industry standards: Software Development Life Cycle (SDLC), CI/CD,Agile Methodology, Scrum, KANBAN, SAFe, and Waterfall.
• Used Project Portfolio Management tool to manage resource allocation, project costs and controls.
• Experience in Development, Project Management; Content management,proactively worked with customers in gathering business requirements and converting them into Technical systems specifications for teh end product .
• Experience with various Project Management phases like Initiating,Executing,Planning,Closing,Monitoing .
• Experience in CRM based tools like Salesforce.com for Integration and creating applications & users.
• Experience on EDI Electronic Data Interchange related transactions of health industry under HIPAA compliance.
• Experience in handling Service Now tool for creating CI,CR,Knowledge Solutions and more.
• Solid understanding of and demonstrated experience in using appropriate tools: Agile Project Management tools such as Jira/Greenhopper, Rally, VersionOne or equivalent, Microsoft Project, Visio and more.
• Trained on several technologies like PPM,Azure Devops Service Now,Bigdata Hadoop Ambari & more.
• Experience in resource management and forecasting and overcoming shortages roadbloackers over resources.
• Experience in handling multi million project while coordinating with multiple me.T teams across teh organization.
• Experience in managing data integration,migration,using Cloud,BIG DATA Hadoop projects for 6+yrs utilizing various tools like DWH ETL,Salesforce.com,Netsuite,MachineLearning.Adobe Analytics, BIGDATA - Hadoop HDFS.
• Experience using Poer BI/Netsuite tools for updating stakeholders with status reports and project execution.
• Experience in resolving problems and removing impediments causing project work flow and process issues.
• Proven ability to translate Business needs into technology requirements that supports teh company's Business objectives, and to successfully manage all phases of IT Projects from needs analysis and requirements definition to vendor, implementation, and training team on various methodologies like Agile,Scrum, Waterfall .
• Experience on Business Intelligence tools and DWH tools for reporting, data analysis, integration process
• Experience in facilitating Stand up meetings, Scrum process for better project requirement understandings and Release planning occurring weekly and training on Build/Release management to both onshore/offshoreenvironment.
• Experience on PPM Project Portfolio Management implementations.Experience with various Scrum ceremonies.
• Experience in coaching team as well as organizational employees on AGILE principles and methods.
• Experience as a Scrum Master responsible in making team organized for all tasks.
• Experience in handling both onshore as well as offshore teams for development phases.

TECHNICAL SKILLS

Methodologies: PMI,RUP, UML, CMM, SDLC, Agile, SaFe,Scrum,Kanban

Project Management Tools: Clairty,PlaniswarePPM,MSPrjct,AzureDevops,Jira,AgileCraft,Confluence,TFS

Content Management Tools: Microsoft SharePoint, Manageent care,Documentum,ServiceNow,ITIL/ITSM

Testing tools: Rational Suite, Test Director,Testflow for Jira.

Tools: Informatica ETL 8.5/8.6, BI,Power BI Tool, SAP BO,SAP HANA,Peoplesoft 9.x Microsoft Visio, Netsuite,Rational Rose

Cloud Tools: Salesforce.com,Netsuite,Public Cloud,Big Data Hadoop HDFS.

Database: Oracle 9i, Access 2003, SQL Server, Mongo DB,IBM MDM

Web Tools: Adobe creative suite,Adobe Analytics, HTML,JAVA,FTP Client, .

PROFESSIONAL EXPERIENCE

Confidential, Plano,Texas

IT Project Manager

Responsibilities:

• Actively managed teh Clarity Project Portfolio (resource management and multiple IT Project Status) and provided regular management weekly status reporting to teh senior management.
• Develop and tracked performance metrics; schedule risk and financial performance of assigned portfolio of programs/projects.
• Worked on resource planning, forecasting both people/non-people. Contribute to Azure content management strategy, adopt and help develop improved tools and processes
• Managed gathering Project requirements and estimations coordinating with multiple onshore/off shore Teams.
• Develop opportunities to make efficiencies or improvements and recommend to teh PMO leadership team.
• Worked on Service Now tools for Project required components Scan scheduled for Pre-Prod/Prod environment.
• Involved in wireless data transfers and data management with wifi remediation.
• Involved in Data services and Corporate Global Financial data management process.
• Produce high-impact technical content to help teh community explore and adopt products and technologies
• Responsible for managing relationships with Finance, Vendor Management, 3rd Party Service Providers, IT Delivery & IT Support Managers.Responsible for ITIL ITSM creating,tracking-Change requests/ Incidents/Problem
• Involved with Testing Teams and provided various recommendations for testing phases.
• Managed Azure Devops user stories for implementation and Project requirements.Involved in continuous integration and continuous development CI/CD for teh business product implementation to teh next level.
• Responsible for creating Knowledge solutions, Change Requests, Configuration Items in Service Now tool
• Worked with various Teams to manage and solve prioritization conflicts, resource issues, scheduling issues.
• Developed relationships and expertise to provide continued value-add services

Environment: Agile, Azure Devops, ITIL ITSM, SAFe,CI/CD;Kubernetes,CMS,Clarity Project Portfolio Management,Scrum, KANBAN,Azure Cloud, IAAS,SAAS,Service Now,MS-Visio, MS Office,Archer Tool,Machine Learning

Confidential, Dallas TX

IT Project Manager/Scrum Master

Responsibilities:

• Managed project work flow while monitoring and documenting using Agile Project management methodology.
• Responsible for PDDI ( Product Data and Documentation Infrastructure) Project as a Technical Project Manager/Release Scrum Master.
• Developed solutions to enhance enterprise performance using ecommerce and Enterprise Resource Planning (ERP) applications,Data Integration/Migration to streamline business processes and accelerate time-to-market.
• Delivered project needs on time and within teh agreed acceptance criteria in a hybrid methodology environment as they attempted to transition to an Agile Methodology.
• Responsible for Release management while working on multiple production releases in timely manner.
• Responsible for resource management and forecasting to manage multiple projects impacting/dependencies either with people/non-people resources.
• Responsible for reporting stakeholders using Power BI tool.
• TEMPEffectively and efficiently managed ERP Delivery activities for teh complete TI.com related solutions.
• Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with teh desired results.
• Mitigated risk factors by careful analysis of financial and statistical data.
• Involved in facilitating CI/CD in Devops changes and continuous implementation and development.
• Involved in SAP integration and migration for ERP solutions and orderable products.
• Managed Sofware Development Life Cycle with CODE change requirements supporting multiple Projects .
• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.Involved in data migration with Hadoop managing teams working on Sqoop,HDFS,HIVE.
• Reported progress to all stakeholders by Burn-Down Reports,Burn-Down Reports, and velocity target updates.
• Managed and owned complete Jira tool for maintaining both Kanban/ Scrum boards.
• ManagedPlanisware PPM tool for resource management, forecasting and other status, milestone tracking.
• Managed project workflow, Launch schedules, S/W Releases Deployments via Jira tool.
• Developing project plans, testing plans, production deployment plans, costing and budgeting plans.
• Wrote User Stories based on teh requirements gatheird from all teh stake holders.
• Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Backlog Refinement, Sprint Review & Retrospective.
• Coordinated with systems partners to finalize designs and formalize requirements Utilized Story. Sizing and Planning Poker techniques as needed based on teh length of teh backlog and priorities.

Environment: Agile, Java, SAFe, SDLC, Machine Learning, Power BI,SAP ECC, SAP BODS,Planisware PPM,Scrum,Big Data Haddop, KANBAN,Java, Netsuite,Management Care,MS-Visio, MS Project, CI/CD,Smartsheet,MS Office,, Jira,Confluence .

Confidential, Plano,Texas

Technical Project Manager/Scrum Master

Responsibilities:

• Managed project work flow while monitoring and documenting using Agile Project management methodology.
• Worked closely with Product owner & Stakeholders to bring teh complete Scrum team’s inititatives
• Planned and managed multimillion-dollar project aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains while managing enterprise level program with over $60 Million+ annual savings.
• Worked multiple teams and managed Release planning and deployment within production area.
• Involved in data governance process and status updates to C-Level executives.
• Marching teh team towards goal to take machine learning innovative technology breakthrough in implementation.
• Managed all Scrum related artifacts and ceremonies like daily stand up, sprint planning, retrospective and more.
• Involved in facilitating CI/CD in Devops change proposal for getting approval for Release reports
• Involved in cellular/wireless networking process for data integration and data processing.
• Responsible in increasing TEMPeffectiveness scheduling, routing & capacity planning to maximize number of daily work order appointments, minimize technician resource personnel and optimize driving miles.
• Provided Agile training to both onshore/offshore team members and business teams.
• Provided team with coaching and awareness of Agile /Scrum/SaFe/Kanban during transformation stages.Managed multiple enhancements related Projects same time with cross functional teams nationwide.
• Involved in transforming legacy high maintenance application architecture to new serverless Docker/Kubernetes container platform that would self-heal and auto-scale with Jenkins-Elasticsearch-Kibana. Migrate to edge computing using real time Kafka data pipeline for data such as incidents, calls, appointments, map locations and vehicle tracking. Provided real time top-to-bottom connected roadmap using Agile Craft and assisted.
• Managed multiple teams Data Science,Infrastructure, Development,Testers involving in fast moving process.
• Escalated as needed to resolve issues/ roadblocks thus ensuring project deliverables are met in a timely fashion
• Developed strategies for hardware distribution, software requirements within budget.
• Involved in converting current work process into Microservices based process which was time consuming to improve fault isolation while increasing teh deployment velocity during multiple application enhancements.
• Involved in Azure active directory integration for user autantication and profiles.
• Involved in data reporting and visualization process using Power Business Intelligence( BI) Tool.
• Involved in providing Agile Craft run thru dashboards, with forecasting,simulation, risk tracking and much more.
• Produced monthly project forecast to ensure defined scope was delivered and managed to timelines and budget; communicated project status to management and project stake holders.
• Identified risk by communicating and coaching with internal and external teams to finish teh project successfully.
• Managed multiple teams from varios locations and IT resources across teh organization to meet teh Information Technology set for business goals
• Assembled resources, scheduled tasks & created timelines to maximize efficiency throughout each project phase.
• Managed reporting tools like JIRA, MS PROJECT,Azure Devops for teh complete project phases using Agile methodology driving continuous improvement of IT Project Delivery processes by advocating agility.

Environment: Agile, Hadoop, Java,Python,ITIL ITSM,SAFe,GraphHopper,OptaPlanner,Netsuite, Docker,Kubernetes,PPM.Power BI,Scrum, KANBAN,SAAS,IAAS,Microservices, Prism,Service Now,Mongo DB,Agile Coach, MS-Visio, MS Project, CI/CD,MS Office, Agile Craft,Jira,Confluence .

Confidential, Memphis,TN

Scrum Master, PM, Agile Coach

Responsibilities:

• Involved in implementations using Agile, Scrum for development and quality assurance with multiple teams .
• As a Scrum Master removed impediments and protected team members from facing interruptions and distractions to maximize velocity and productivity while serving team as a Servant leader .
• Facilitated dailyScrummeetings, sprint planning, sprint review and removed impediments,trained other members about Agile methodology and Scrum .Conducted technical training session regarding Agile development methods.
• Managed all aspects of Agile development through Scrum processes manging distributed cross functional teams.
• Introduced teh Agile & SCRUM process for teh team and utilized Microsoft Team Foundation Server ( TFS ), JIRA to manage teh team's software development lifecycle.
• Provided Agile coaching/training to multiple team members and stake holders and helped for transformation.
• Reported updates related to commited task to Product Owner and stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports, capacity,velocity estimation updates while involving in cost and budget planning phase.
• Involved in numerous upstream and downstream integration dependencies of SDLC process of a project work flow.
• Managed project work flow while monitoring and documenting using PMI methodology as required .
• Involved in facilitating CI/CD in Devops change proposal for getting approval for Release reports to all Stakeholders.
• Involved in Team design and trained to follow Kanban or Scrum based on project or user story.
• Worked on Version One reporting and troubleshooting regular basis.
• Involved in scheduling several meetings for managing multiple Ecommerce related properties for multiple web applications with cross functional team for development.
• Worked closely with Product owner & Stakeholders to bring teh complete Scrum team’s initiatives .
• Provided team with coaching and awareness of Agile /Scrum/SaFe/Kanban during transformation stages .
• Managed Paired Programming on allowing two people to sign up for specific task .
• Involved in Mob Programming to assist teh whole team function together during teh software development phase.
• Organized and facilitated project planning in MS SharePoint and JIRA, daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related meetings.
• Managed data Release planning and workflows utilizing Agile Scrum methodology based on two week iteration.
• Used Rally, VersionOne, Jira and TFS for reporting and managing Scrum team work flow progress.
• Involved with Data Governance/Steward Team for designing, documenting and configuring Informatica Data Director for supporting management of MDM data.
• Involved in enhancing Planview PPM tool to align with governance process .
• Involved in executive management status reporting across all relevant Vendor Management activities.
• Facilitated Sprint Planning to prioritize Product Backlog with Product Owners.
• Worked closely for SAP integrations and migrations and implementation via DW Tools connectors.
• Involved in data migration and Integration and changes using DWH ETL Informatica and Salesforce.com.
• Created reports and dashboards in JIRA &Confluence to track project status to report to finance team.
• Coached and assisted Product Owners in grooming,creation and maintenance of Product Backlog.
• Involved in Salesforce.com, Netsuite and ETL data integration and migration for customized required data folders.
• Tracked and communicated team Sprint Velocity, Burn down Chart and Sprint, Release through JIRA.
• Collaborated with development team to plan sprints, documented status reports, cost estimates, and resource plans.
• Worked on PPM tool for task progress status management, resource plan, cost planner and project plan.
• Involved in facilitating various solutions for business requirements process Story, Epic documenting.
• Involved in implementation of omni channel, Chat Bot, Sprint Planning,dashboards with filters from custom objects.
• Involved in evaluations, identifications of various risks, issues and made necessary recommendations.
• Prepared Project Charter comparing Scope of teh project, Risk, Issues, Financial Budget task.
• Created teh project charter,project plan, technical controls, dependencies and issues and risks, including deliveries, scope management and budget forecasts.

Environment: PPM,CI/CD,Azure Cloud,Global Asset Management GAM,Service Now, Hadoop,SAFe, Scrum,Salesforce.com,Netsuite,ETL DWH 8.X/9.X, MDM,Machine Learning Azure KANBAN, PMI-Methodologies, Waterfall,Power BI, MS-Visio, MS Project, TFS, SAAS,SAP BODS, SAP ECC,SAP HANA,Scrum Master, MS Office, Version One,Jira, Confluence,Rally & Wrike.

Confidential, Charlotte,NC

Project Manager /Scrum Master

Responsibilities:

• Involved in implementation of Agile, Scrum including requirements gathering using requisite pro, documentation, development and quality assurance.
• Facilitated Daily Scrum Meetings and Monthly Reviews meetings coordinating with Product Owner & ScrumTeam
• Provided monthly financial and performance reports to teh stakeholders and C-Level executives.Assisted creating and developing financial models to support business cases to demonstrate teh value as per scope of teh Project.
• Engaged in financial management inclusive of financial forecasting and budget projections vs. actuals with predicted vs. actual cost analysis
• Coordinated all vendor management tasks inclusive of working with external vendors and internal employees.
• Managed Big data Hadoop project Scrum team for migration from legacy source to other recommended source.
• Facilitated daily Scrum meetings, sprint planning, sprint review and removed impediments,trained other members regarding Agilemethodologies.Conducted technical training session regarding Agile development methods.
• Involved in providing Agile coaching to team members,stakeholders and other organizational employees .
• Participated in all Releases/Milestone Planning and scheduling with Scrum/Development and distributed teams.
• Worked on methodology transformation from legacy to Agile while providing all process steps around product benefits,transparency and various Agile while describing important and required changes by end users.
• Delivered a number of small projects, features and enhancements in a mixed Scrum / Kanban / Agile environment.
• Managed salesforce.com administrative tasks and involved in creating customized applications.
• Organized and facilitated project planning in MS SharePoint and JIRA, daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum meetings.
• Involved in integration with Salesforce.com visa ETL/BI tools and IT Asset Management implementation. .
• Collaborated with multiple delivery teams to define and improve teh Release planning and process of software releases through teh environment chain ensuring technical cross dependency issues exist for teh release.
• Created and implemented various policies for Team Foundation Server (TFS) for several users.
• Ensured Releases are adequately tested and were deployed to Production under Release Management.
• Assisted Scrum team in increasing efficiency,velocity with total uninterrupted work flow.
• Involved in preparing Release schedule for deployment based on Release planning.
• Managed Project process Initiating, planning, scope management progress monitoring phases and more.
• Assisted team in removing impediments and coached team members on Agile principles.
• Facilitated Sprint Planning to prioritize Product Backlog with Product Owner
• Managed multiple e-commerce/IT projects working of varying sizes with a global, cross-functional team using Agile.
• Tracked team velocity; created burndown charts to monitor progress and report status to project leadership.
• Facilitated teh Sprint Planning in JIRA to include teh Stakeholders, Product Owners, ands Scrum Teams.
• Responsible for promoting and supporting teh deployment of ITIL/ IT-Service Management processes to all groups interacting with Problem Management, Change Management and Incident Management.
• Tracked and TEMPeffectively communicated velocity and sprint/release progress to all affected teams and management.
• Managed Project workflow encouraging development team for data analysis and migration of Big Data .
• Managed development of project milestones, initiating project, planning process work flow of teh project project schedules, tracking project costs, tracking teh design, development.
• Involved in providing training to Team members in ITIL-ITSM process( Change,Incident,Problem) of IT org.
• Involved in Power BI development and reporting while migrating data and extracting from other data sources.
• Involved in Big Data analysis and data integration using Salesforce.com, ETL Informatica,Adobe Analytics,Hadoop HDFS sources.
• Managed techno-functional team in meeting deliverables within budget as a Scrum Master.
• Created teh project plan, technical controls, dependencies and issues and risks, including deliveries, scope management and budget forecasts.

Environment: PMI,Hadoop, Sqoop,Plan View,TFS,ITSM,ITIL,IT Asset MGMNT,ITAM,ECommerce,PowerBI,Adobe,Agile,Waterfall, MS-Visio,Clarity PPM, MS-Project,Jira, SAP HANA,Salesforce.com,IBM MDM, PAAS,SAAS,IAAS,SAFe, Kanban,Scrum, GitLab CI/CD.

Confidential, Plano TX

Project Manager

Responsibilities:

• Involved in design stages of application & participated in meetings with business analyst and teh development team.
• Worked on teh data services & Network for Auto Forms tool with Confidential for Confidential &T.
• Data Analysis creating pivot tables and grabbing information to export in Microsoft Excel .
• Conducted GAP analysis byunderstanding teh AS-IS system and teh TO-BE system requirements by having discussions with teh SME's.
• Recorded defects in bug tracking tool (JIRA) and report on relevant metrics.
• Responsible for project and resource scheduling,initiating project tracking and risk management.
• Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings.
• TEMPEffectively communicated project scope, schedule, and budget with both customers and contractors.
• Involved in teh data analysis and migration of data from one source to Big Data Hadoop .
• Managed development and implementation of teh project while managing data analysis via Adobe Analytics..
• Prepared Project Charter comparing Scope of teh project.
• Planning and Maintaining Budget. Create Project Management Plan.
• Discussed teh cell sites physical configurations with field engineers.

Environment: - PMI-Methodologies, Agile,Big DATA Hadoop, OSS/BSS,MS-Visio,ETL Informatica DWH, SAP BO, Power BI, MS-Excel, Pivot Table, MS-Project,Jira, Scrum Master, MS Office, MS Excel, Power Point, MS Visio .

Confidential, San Diego, CA

Project Manager

Responsibilities:

• Managed various project management phases initiating,planning,assigning tasks,executing and delivering Involved in teh meetings with business process owners, SME (subject matter experts), Project Managers, Stakeholders and marketing team for requirements gathering in definition stage.
• Managed multiple e-commerce/IT projects working of varying sizes with a global, cross-functional team using Agile development principles.
• Involved in Information Systems Division for all implementation and end-user issues for OBIEEInvolved with digitally health monitoring systems management and requirements.
• Responsible for project planning, resource scheduling, project tracking and risk management.
• Prepared Project Charter reports. Involved with ERP solutions, EPIC and EMR distributed process.
• Worked on ETL Informatica Tool for data implementation by applying various Transformation classes.

Environment: - Project Management, MS-Project, EMR,Web-services, Agile, Scrum, SAP-Securities, ECommerce, OBIEE, BI, Hyperion V-9.x, HTML Oracle, Waterfall, Azure, ETL Informatica 8.x V, RUP, UML, SQL Server,HIPAA, MS-Office, MS Project, MS Visio, Windows XP, Rational Rose, Requisite Pro, PowerPoint .

Confidential, Mechanicsburg,PA

Business Analyst

Responsibilities:

• CoordinatedJAD sessionsto understand theuser requirements and also their system's implementation.
• Demonstrated experience in Waterfall methodology, Agile and activities for Requirements and Analysis.
• Was able to understandbusinessgoals andbusinesscontext and translated them into technical specifications.
• Involved in managing data integration of various property and mortgage related policies.
• Participated in User Acceptance Testing andBusiness-to-BusinessTransaction testing for teh project.

Environment: SDLC Waterfall, Unix, Web services, HTML, XHTML, MS VISIO, Rational Rose, Rational Requisite Pro, ETLTool, Rational Clear Case, SharePoint, UML, QTP, VB Script, MS Project, MS Office, DB2, MS SQL Server, Windows Server, Windows XP

Confidential, CA

Business Analyst

Responsibilities:

• Compiled teh Vision Document and composed detailed Use Case Specification Documents in Rational Requisite Pro.
• Conducted GAP analysis byunderstanding teh AS-IS system and teh TO-BE system requirements by having discussions with teh SME's.

Environment: Waterfall methodology, Requisite Pro, EDI Data transaction,UML,ETL Informatica 8.x, Microsoft Office (Project, Publisher, Excel, Word, PowerPoint and Visio).

Confidential, Bradenton, FL

Business Analyst

Responsibilities:

• Gatheird user and business requirements through interviews, surveys & prototyping.
• Created Use Case Diagrams, Class Diagrams, and Sequence Diagrams for teh various modules in claims system using Rational Rose

Environment: Microsoft Office, Microsoft Office SharePoint Server2007, Microsoft Visual Studio, Microsoft Visual Studio 2008 Standard Edition, Microsoft ASP.NET, Microsoft .NET Framework 3.5, Microsoft SQL Server 2008.