SUMMARY

• Over 8 Years of extensive experience in SDLC, leading Development teams, Project Planning and Product Management.
• Proven ability to establish priorities, delegate tasks, motivate teams, and implement innovative Enterprise solutions that meet customer needs.
• Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards.
• Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Used Rally, JIRA and TFS to successfully integrate and centralize projects.
• Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management.
• Built relationship with Product owner and other stake holders to facilitate team's interaction with them.
• Accomplished servant - leader capable of delivering large-scale software and Web development projects on time & on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams.
• Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
• Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• Coached team members on Agile principles and providing general guidance on the methodology.
• Continuously learned Agile/Scrum techniques and shared findings with the team.
• Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
• Worked in IT across several domains like Banking and Finance, Insurance, Health Care and Pharma.
• Coached scrum teams to full adoption of Agile / Safe best practices for stories, features, scaled dependencies.
• Excellent analytical and problem-solving skills with a strong focus on process re-engineering and improvement.
• An effective communicator, committed team player with commitment and a strong work ethic.
• Excellent Client interaction skills and proven experience in working independently as well as in a team.
• Collaborative work ethics and refined leadership skills with ability to motivate teams and thereby increase Productivity.

TECHNICAL SKILLS

Technical: JIRA, Rally, MS Productivity Suite (Office 365, Word, Excel, PowerPoint, Project, OneNote, Outlook), PPM Optics, SharePoint, Lotus Notes, ServiceNow, ALM.

Functional: Coordination and Facilitation, Project Scheduling, Budget Tracking, Risk Management, Issue Tracking, Conflict Resolution, Documentation, Reporting, Testing, Change and Service Requests.

Methodologies: Agile, Waterfall

Programming: Java, HTML, JavaScript, Spring Framework.

PROFESSIONAL EXPERIENCE

Confidential, Arlington, VA

Senior Program Manager

Responsibilities:

• Program Manager and Scrum Master responsible for delivery of all projects as per agreed schedule and budget.
• Responsible for managing the profit center with prime focus on customer satisfaction, seamless delivery and margin optimization.
• Provide expert consulting for projects in meeting desired goals and develop project strategies in line with consulting outcomes.
• Responsible for drafting all project management plans and project documents
• Responsible for creating project work breakdown structure, estimate and budget.
• Work closely with multiple work stream project managers and leads to delivery multiple client engagements simultaneously.
• Managing a team of 20+ IT professionals all experts in niche technologies including Blockchain, AI/ML, IoT, AWS, Mobile Applications, Web Applications, Content Management System, AR/VR, Gaming, Cloud Migrations etc.
• Responsible for overall cost optimization by structuring framework with characteristics that include Resource Pyramid Optimization, Fresh Talent infusion, cross of resources, automation and innovation.
• Formulate and execute project governance framework ensuring adherence and maximum quality deliverables.
• Responsible for Planning and deploying an approach for hiring,, motivating and mentoring key resources spanned across multiple technologies and projects.
• Support MIS and conduct PMR (Project Management Review) meetings, Sprint Retrospective meetings with teams and client.
• Lead and mentor a cross-functional Scrum team of 14 to develop 8 successful projects over four years
• Facilitate Scrum meetings to guide team to use Agile methodology and the Scrum Framework
• Remove team impediments and make improvements to processes, resulting in increased efficiency of 88%
• Communicate with all stakeholders, including teams, clients, executives, and sales staff to ensure continued collaboration and effective product development

Confidential

Senior Scrum Master/Agile PM

Responsibilities:

• Scrum Master for the Pharma Data Science and Data Management POD. Facilitated Daily Scrum Meetings and Biweekly Portfolio Review meetings with Stakeholders.
• Carried out strategic planning, Scoping design development, Supervision, and Execution of product deliverables by sprints.
• Handled multiple agile teams and supported onsite and offshore teams.
• Direct and lead development team from project initiation through delivery of final product.
• Work closely with the Product Owner in backlog management and continuous delivery of features.
• Used Jira for Scrum & Kanban, creating burn down, burn up and other artifacts as needed. Updated the team homepage in Confluence with the recent developments and scrum artifacts to ensure transparency & visibility.
• Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management.
• Conducted sprint retrospective and followed up on action items for continuous improvement.
• Determined the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks).
• Work with the Team and the Product Owner to define Team specific norms, Definition of Done and Definition of Ready.

Confidential

Project Manager/ Scrum Master

Responsibilities:

• Managing all project related information like Status Report, Issues and Risks, Assumptions, Change Management, Milestones, QA, and Project Budget using PPM Optics.
• Working with the Team and the Product Owner to define Team specific norms.
• Tracking project dependencies outside of the project team's control and escalating issues as necessary
• Monitoring and controlling the project budget.
• Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Scheduled and facilitated Sprint Planning, Daily Stand-Up, managed Kanban story board, Sprint Demo & Sprint Retrospective meetings.
• Removed impediments and resolved conflicts. Radiated information to ensure transparency.
• Supported the Product Owner to ensure the backlog has sufficient prioritized user stories at a ready status to stay ahead of the Team.
• Determined the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks).
• Planned, managed and facilitated three Safe Agile Release Train Program Increment (PI) sessions.
• Facilitated, coached, & guided the teams on the values and practices of Agile and Safe methodologies.
• Ensured that Agile, Safe principles and processes are properly implemented and adopted.

Confidential

Scrum Master / Developer

Responsibilities:

• Acted as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work.
• Assisted team to remove impediments by having an understanding the control and release processes.
• Assisted with internal and external communication, improved transparency, and radiated information.
• Continuously learned Agile/Scrum techniques and shared findings with the team.
• Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
• Facilitated sprint planning, retrospective and sprint demos.
• Helped team to solve problems rather than provide solution.
• Involved in design and development using Spring Framework.
• Developed the UI using JQuery / JavaScript.
• Used Eclipse IDE for developing the application